Huabang International Hotel

Huabang International Hotel Reviews

Huabang International Hotel

Intersection of Huaxi Road and Taohuayuan Road, Dingcheng District, Changde, Hunan, ChinaView Hotel Details
Huabang International Hotel
Huabang International HotelHuabang International HotelHuabang International Hotel
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Huabang International Hotel Guest Reviews

4.6/5
Very Good
350 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(350)
Positive reviews(341)
Reviews with photos/video(67)
Delicious breakfast(28)
Convenient parking(20)
Friendly front desk staff(15)
Well decorated(13)
Perfect for business trips(8)
Luxurious(3)
Excellent room layout(3)
Negative reviews(9)
Olga olya
Business Queen Room
Stayed in Apr 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Good Very 👍 clean and space
Response from Property: Dear Guest,Hi~ We are delighted to learn that you had a clean and comfortable stay at our hotel. Your satisfaction is our ultimate goal and the best affirmation of our service quality. Your compliments are not just recognition of our cleaning efforts but also an encouragement to the entire team's dedication. We are always committed to providing you with a spacious and tidy environment, allowing you to feel the warmth and comfort of home even when you are away. Thank you once again for your support and positive feedback. We wish you a joyful life and a smooth journey ahead!
Guest User
Superior River View Queen Bed Room
Stayed in Jun 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Nice.hotel in Changde
Response from Property: Glad to know you liked our hotel! Changde has many wonderful attractions. If you need any recommendations during your next visit, feel free to let us know.
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
As soon as you enter the lobby, the high-ceilinged space is spacious and grand, and the exquisite murals are very visually impactful. The overall decoration and layout show a very high level of design, which is quite eye-catching. The room is comfortable and pleasant, clean and tidy, the bedding is comfortable, and the facilities are complete. But the most impressive thing is the hotel's service. The staff is warm and thoughtful. From checking in to answering questions, you can feel their dedication in every link. The beef noodles for breakfast are quite good. I also bought some packaged noodles in the restaurant and brought them back for my family to try.
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Response from Property: Dear guest: We are delighted to see that you are so satisfied with all aspects of the hotel! The design of the lobby is to give every guest an open and comfortable first impression. It is great that you like it. The comfort and cleanliness of the room are our top concerns. We are very happy to meet your wishes and let you rest in peace during your tiring journey. Our team has always been adhering to the concept of enthusiastic service. From the moment you step into the hotel, we strive to provide you with the most thoughtful care. Your affirmation of the service is the greatest encouragement to us. We are very touched to know that you like our beef noodles and want to take them back to share with your family. We will continue to make every dish carefully and look forward to more delicious food to be favored by you and your family in the future. Thank you again for your support and love. We sincerely look forward to your coming again. May every trip of yours be full of beauty!
Yuduoduo
Superior Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel staff has a very good service attitude, warm and thoughtful. From the moment I stepped into the hotel, I could feel their caring service. When checking in at the front desk, the staff was efficient. Manager Ding patiently introduced the hotel's facilities and services to me, which made me feel very cordial. The room was even more surprising. The facilities and equipment were complete and functional, and the bedding was soft and comfortable. The bathroom was clean and tidy, and toiletries were all available. The air conditioner, TV, network and other equipment were all functioning properly. The hotel's supporting facilities were also very rich, the gym was fully equipped, and the environment was spacious and bright. The overall experience of the hotel was very good, the environment was elegant, and the atmosphere was comfortable. Whether it was a business trip or a leisure vacation, it was an excellent choice.
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Response from Property: Dear guest: Hello! We are delighted to see your high evaluation and our gratitude is beyond words! Your satisfaction is the greatest compliment to our team. It is our honor to create a comfortable and unforgettable stay for you. We are proud that the enthusiastic service of Manager Ding and all the staff has been recognized by you, which will also motivate us to continue to maintain and continuously improve the quality of service. We will continue to maintain the room facilities and public area environment, and look forward to your visit again. We will serve you wholeheartedly and wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The room was cleaned tidy, the bedding was very comfortable, and the bathroom didn't have any odor. It was very safe to stay here. The electrical appliances and internet in the room were all easy to use. There was also a lounge area and free tea in the lobby, which was very convenient for someone like me who works temporarily. The service must also be praised. The front desk checked me in quickly, patiently answered my questions, and recommended a lot of nearby food. During the few days I stayed here, someone came to clean the room every day. Once I accidentally spilled something, and someone came to help clean it up after I made a phone call. It was really considerate. I will definitely choose this place again when I come here in the future.
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Response from Property: Dear guests: A thousand words can be summed up into one sincere thank you! Every word of your praise is the greatest encouragement to us. It is our honor to add comfort and peace of mind to your journey. We will turn this recognition into motivation, continuously improve our services and optimize our facilities to ensure that you can feel the warmth of home every time you stay. We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel service is very good and the experience is very good. The room facilities are complete. I have stayed there several times. The aromatherapy in the lobby smells good and parking is very convenient
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Response from Property: Dear guest: We are delighted and grateful to see your sincere comments! Your multiple stays are the greatest trust in us. It is our unremitting goal to make you feel comfortable and happy. From the meticulous maintenance of guest room facilities, to the careful selection of lobby aromatherapy, to the convenient parking service, every detail is the embodiment of our intention to create a "home away from home" for you. We will turn this recognition into motivation to continuously improve the quality of our service. We look forward to continuing to accompany you in the future and creating more beautiful memories for you!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The check-in feeling was very good. The front desk check-in was efficient and professional. They answered all questions with a friendly attitude. The room was clean and tidy. The bed was very comfortable. The air conditioning, bathroom and other facilities were functioning normally and of good quality. All kinds of supplies were fully equipped. It was very convenient to live. The overall experience was good. Recommended
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Response from Property: Dear guest: Hello! It is a great honor to receive such a detailed and sincere praise from you. All our staff are committed to creating a comfortable and convenient stay experience for every guest. Your recognition makes us feel that all our efforts are worthwhile. From the moment you step into the hotel, we hope to provide you with the warmth and comfort of home, and we are glad that we did it! Looking forward to having the opportunity to serve you again in the future, I wish you a happy life and all the best!
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel has a warm style, the room is exquisitely and comfortably decorated, and the bedding is skin-friendly and soft, which brought me a high-quality sleep experience. When I checked in, there was plenty of water and fresh welcome fruit in the room, which was very considerate. The front desk staff was warm and friendly, and the service was thoughtful. Whether it was checking in or consulting a question, I could get an efficient and warm response. The hotel's facilities and equipment are also very complete and worth experiencing.
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Response from Property: Dear guest: Thank you for your high praise! Your satisfaction is our biggest motivation. We carefully carve out every detail, just to create a warm and comfortable "home away from home" for you. Looking forward to your visit again, we will continue to provide you with quality service and continue to write a beautiful chapter of your stay!
Laomaedao
Superior 2-bed Room
Stayed in Nov 2024
Couples
237 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel is relatively new, with good facilities, clean and warm rooms, and very good breakfast. The black rice porridge and pumpkin porridge are very fragrant and smooth, with many choices and very comfortable. The parking lot is free and relatively large, with convenient transportation.
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6/10
Response from Property: 尊敬的賓客：非常感謝您對我們的高度評價！您的滿意是我們最大的動力和追求。我們一直致力於為每一位客人提供最優質的服務，看到您對我們的態度和服務給予肯定，我們深感欣慰。同時，我們也非常注重環境的整潔與舒適，努力為大家營造一個乾淨、宜人的空間。我們會繼續保持這份認真與熱情，不斷提升服務品質，優化環境設施，期待您的下次光臨，再次為您帶來更加美好的體驗！
Anonymous User
Business 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The front desk girl Xiao Feng was very welcoming. The room was very comfortable and business-oriented. The accommodation environment was quite quiet at night. The curtains were also very blackout and double-layered. Free parking was available. We went to the first recommended Peach Blossom Spring. The Hunan ceiling landscape live show was immersive. We went down the river and ate the first recommended Changde beef noodle. It was the best I have ever eaten. The noodles were crispy but not hard and soft but not sticky.
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Response from Property: Dear guest: Thank you very much for your warm service from Xiao Feng at our hotel front desk and your recognition of the hotel room type, accommodation environment, curtain blackout effect and free parking. We have been committed to providing every guest with a comfortable accommodation experience, and your satisfaction is our greatest motivation. I am really happy to know that you went to the first recommended Taohuayuan, enjoyed the Hunan ceiling landscape live performance, and had an immersive feeling of floating down the river. I believe it must be an unforgettable visual feast, and your praise for Changde beef noodles also makes us feel honored. We are also very happy to recommend such delicious local food to you. Looking forward to your next visit, we will continue to provide you with high-quality services and more wonderful experiences. I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
22 review
4.8/5
Amazing
Posted on Oct 21, 2024
A very cost-effective hotel, quite clean, and completely worth the price. Parking and charging downstairs are very convenient, but there are not many restaurants nearby, so you have to walk a lot.
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Response from Property: Hello! Thank you very much for taking the time to share your experience in our hotel! We are honored to know that you have given such a high evaluation of our environment. Creating a space where every guest can feel comfortable and relaxed is the goal that our team always pursues. Your affirmation is the greatest encouragement to us! We promise to continue to improve the quality of service to ensure that every guest can enjoy an accommodation experience that exceeds expectations. We are deeply sorry for the inconvenience caused by the remote location of the hotel. We look forward to serving you again in the near future and bringing you more surprises and pleasure. Thank you again for your visit and valuable feedback, and wish you all the best!
Guest User
Family-friendly Family Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The service attitude is super good. They called to ask if we could add an extra bed before we checked in. When we arrived, the air conditioner was already on and the bed was ready. The environment is clean and hygienic, and it is quiet and comfortable to sleep at night. There is a car charger on the first floor, and parking is free. Good review!
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Response from Property: Dear guests: Thank you very much for choosing to stay in our hotel and experience our newly launched "Happy Duck" parent-child suite. Our parent-child suite is a special room type carefully built by the hotel, aiming to provide guests with a more intimate, comfortable and interesting accommodation experience for family travel. From the layout of the room, we use the childlike little yellow duck decoration style, and cute cartoon elements are everywhere. Whether it is the painting on the wall, or the soft furnishings such as bedding and pillows, they can instantly capture the hearts of children. In terms of room facilities, we fully consider the different needs of children and parents. In addition to the comfortable big bed, we also prepare a warm small bed for children. The room is also equipped with a variety of children's toys, so that children can play in the room to their heart's content, adding more happy time to family travel. Moreover, the space layout of the parent-child suite is spacious, which is convenient for parents and children to interact and communicate. The bathroom also has children's toiletries specially prepared for children, including cute little toothbrushes, small towels, etc. Every detail is our care for our little guests. Your experience is very valuable to us. It is guests like you who give us the opportunity to continuously innovate and improve. We will continue to work hard to launch more creative services and room types. We hope that you will choose our hotel again on your next trip and bring you more surprises. Thank you again for your support!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
6 review
4.5/5
Great
Posted on Aug 16, 2024
The room is spacious, clean, convenient, with a wide view, and the electric curtains make the children play happily. There are many places to eat nearby. But it is recommended to set up a self-service laundry. It is not worthy of such a high-end store that there is no self-service laundry. The laundry service is too expensive. It costs 15 yuan to wash a handkerchief.
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Response from Property: Dear guest: Hello! First of all, please allow us to express our sincerest thanks to you. Thank you for taking the time to give us such valuable suggestions after staying in our hotel. The suggestion you mentioned about setting up a self-service laundry fully demonstrates your careful observation and in-depth thinking about our hotel services. Your suggestion is like a beacon, pointing us in the direction of further improving the quality of service. We are well aware that a truly outstanding hotel should not only be perfect in the existing services, but also constantly improve and innovate according to the needs of guests. Your suggestions make us deeply realize that even in the high-end environment we strive to create, there are still some details that can be done better to meet the diverse needs of guests. We have recorded your suggestions in detail and will immediately organize relevant personnel for in-depth discussions and research. We will work out a practical plan as soon as possible, strive to provide guests with self-service laundry services as soon as possible, so that every guest like you can feel more convenient and comfortable experience here. Thank you again for your trust and support. Your voice is the source of power for our continuous progress. We look forward to welcoming you again with more perfect services in the near future, so that you can personally feel our changes and growth. I sincerely wish you good health, smooth work and a happy life!
freeware
Business 2-bed Room
Stayed in Jul 2024
Family
44 review
2.0/5
Posted on Aug 11, 2024
We drove a long way to the hotel and parked the car with the rear facing outwards (for luggage), but the hotel staff came over and asked us to park the car with the front facing outwards. We told them that it was inconvenient to pick up the luggage, but he didn't listen. However, there were some cars parked with the rear facing outwards in the parking lot. We asked them why we couldn't park like that, but they said to mind your own business with disdain. Very bad experience! Strongly negative review! Very bad service!!
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Response from Property: Dear guest, we are very sorry to hear that you had such an unpleasant experience during your stay. We deeply apologize for the inconvenience and bad experience. First of all, we are very ashamed of the staff's tough and inappropriate handling. They should have been more friendly and flexible to meet your reasonable needs instead of being so indifferent and dismissive. Regarding the inconsistency in parking requirements, this is indeed an oversight in our management. We will immediately investigate and rectify this to ensure that all guests will be treated fairly and humanely in the future. We are well aware that this service error has left you with a very bad impression. We will take this matter seriously, strengthen the training and management of our employees, and strive to improve the quality of service. I hope there will be a chance to win your trust again. I apologize again for the inconvenience caused to you and look forward to having the opportunity to make up for this unpleasantness for you.
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Other
13 review
2.0/5
Posted on Jul 21, 2024
There is no safe in the room. The small refrigerator is not plugged in. There is nothing in the refrigerator. The hygiene is very poor. I don't understand where all the hair comes from. Does anyone bring a pet to stay? The breakfast is also very poor. There is nothing to eat.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry to hear that you had an unsatisfactory experience during your stay. We apologize for this. The small refrigerator was not plugged in, which should not have happened. We will immediately thoroughly investigate the relevant procedures and give serious criticism and education to the responsible personnel to ensure that all facilities are in normal and available state before you check in. The poor hygiene of the room and the presence of unknown hairs made you feel dissatisfied, and we are extremely guilty. We will immediately conduct strict investigation and training on the staff responsible for cleaning the room, strengthen the intensity and frequency of hygiene inspections, and ensure that every room can meet the standards of cleanliness and tidiness. As for whether someone brought pets illegally to the hotel and caused the hair problem, we will strengthen the check-in registration and room inspections to prevent such a situation from happening again. As for the problem of few varieties and poor quality of breakfast, we have fully realized this deficiency and will immediately communicate with the catering department to enrich the variety of breakfast, improve the quality of food, and strive to meet the taste needs of you and other guests. We are well aware that this experience has brought you great inconvenience and bad feelings, and we once again express our deep apologies to you. We will take this incident as a lesson to comprehensively improve our service quality, and look forward to having the opportunity to serve you again so that you can see our significant improvements and progress. Thank you for your feedback, and we hope you can give us a chance to make amends. I wish you a happy life!