To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(89)
Positive reviews(85)
Reviews with photos/video(35)
Great location(19)
Awesome stay(15)
Friendly owner(13)
Clean and tidy(8)
Great value for money(7)
Awesome rooms(6)
Negative reviews(4)
Theo Stan
Queen Room With Balcony
Stayed in Dec 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Jan 16, 2025
the Tsai Hotel makes for an ideal choice.
The rooms are a highlight, boasting contemporary interiors with clean lines and thoughtful touches that cater to both relaxation and productivity. Each room comes equipped with a comfortable bed, a functional workspace, and high-speed Wi-Fi, ensuring guests can unwind or work with ease. The cleanliness of the property is impeccable, reflecting the staff's commitment to providing a high standard of hospitality.
The location of the hotel is another major advantage. Nestled near business hubs, popular tourist spots, and vibrant dining areas, the Tsai Hotel ensures convenience without compromising tranquility. Despite being in a bustling city, the hotel’s ambiance is quiet and conducive to rest. Guests can easily explore nearby attractions or enjoy local cuisine at some of Cebu’s finest restaurants, all just a short distance away.
Dining within the hotel is also a delight. The in-house restaurant serves a variety of delectable dishes that cater to diverse palates, from traditional Filipino favorites to international options. Breakfast is especially commendable, with hearty options to kickstart your day.
Value for money is a key strength of the Tsai Hotel and Residences. The rates are competitive, and the quality of service and amenities far exceeds expectations. Whether you're traveling solo, as a couple, or with family, this hotel ensures a satisfying and budget-friendly stay.
Overall, the Tsai Hotel and Residences is a gem in Cebu City, offering a blend of convenience, comfort, and exceptional service. It's a place you’ll want to return to time and again.
Zarinne80
Twin (NO TV)
Stayed in Nov 2024
Family
4 review
4.7/5
Amazing
Posted on Dec 29, 2024
Great location, very accessible to all kinds of transportation
Anonymous User
Queen Room With Balcony
Stayed in Oct 2024
Booked for others
3 review
4.0/5
Very Good
Posted on Nov 26, 2024
Good location, affordable price, it’s good for travelers.
Anonymous User
Twin (NO TV)
Stayed in Oct 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 27, 2024
Good location. Lot of restaurants near the hotel.
Guest User
Queen Room With Balcony
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
its a very good experience super nice
Guest User
Twin (NO TV)
Stayed in Aug 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Oct 23, 2024
I like the eco-friendly cafe with a tree inside right next to the hotel.
Guest User
Queen Room With Balcony
Stayed in Dec 2024
Business travelers
1 review
2.5/5
Posted on Jan 15, 2025
The place is close to IT park and other areas. The hotel is spacious. I had a few items I believe is due to poor management or ownership of the hotel. The water in my room was already opened and partially drank. There is only a few WiFi codes to use. The shower needs some deep cleaning. There is not blanket just a sheet which is low standards for this type of stay. The furniture is worn, my white sheets had marks on them. There is only 1 outlet with 3 prongs.
wandergirl
Queen Room With Balcony
Stayed in Aug 2024
Couples
3 review
4.0/5
Very Good
Posted on Sep 23, 2024
The hotel has a great city view and affordable.
Anonymous User
Twin (NO TV)
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Jan 2, 2025
I really like this hotel for its price. They offer the basics: bottled water, 2 instant coffee, toothbrush, soap and shampoo. No ref though, no big deal for us and understandable for the price. More importantly, there’s a bidet spray. They require 500 deposit. Tazza/Tamp cafe is just outside and other restos.Location is good if your target area is IT Park or around Lahug be mindful thu that traffic is heavy during rush hour. Aircondition is the typical window type so expect some noise, not for those who are very sensitive to noise. Room size is decent compared to others, with a big window. They have special rates for different checkin times and stay duration. I’m pretty sure I’d book here again.
Ralph M
Queen Room With Balcony
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Our recent stay was truly exceptional. From the moment we arrived, we were impressed by the warm and welcoming atmosphere. The check-in process was efficient and hassle-free, and the staff was incredibly friendly and helpful.
Guest User
Queen Room With Balcony
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Dec 28, 2024
The view is great, as well as the inclusions. It would be better if there are water dispenser instead of having water bottles.
Verlie Joy
Queen Room With Balcony
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on Jun 9, 2024
The location is good and the staffs are friendly.
However the CR has leak and the floor near the balcony got wet when it rained.
Rutchel Ann N.
Twin (NO TV)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 3, 2024
I can't complain, the service was great. Staff were courteous and quick to provide our needs and it's value for money. One thing though, the WiFi connection wasn't good. But my mobile data inside the room was getting good signal. So it's fine. I will definitely come back here to stay again. It's near to everything. And one of my favourite restaurants also is just next to this property. Thank you and see you soon again.
Princess Diane
Standard Triple Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 18, 2024
Room is big and spacious i love it. Kind of old, not a lot of food vendors. Very limited.
Guest User
Queen Room With Balcony
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The best place to stay in Cebu. A room
With a balcony and view for a good price . Will definitely come back .