Palace Catania | UNA Esperienze

Palace Catania | UNA Esperienze Reviews

Palace Catania | UNA Esperienze

Via Etnea, 218, Catania, Sicily, 95131, ItalyView Hotel Details
Palace Catania | UNA Esperienze
Palace Catania | UNA EsperienzePalace Catania | UNA EsperienzePalace Catania | UNA Esperienze
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Palace Catania | UNA Esperienze Guest Reviews

4.7/5
Amazing
131 review
Verified reviews
Location4.7
Amenities4.5
Service4.8
Cleanliness4.7
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All reviews(131)
Positive reviews(31)
Reviews with photos/video(5)
Great location(12)
Awesome rooms(11)
Friendly owner(10)
Awesome stay(9)
Delicious breakfast(8)
Clean and tidy(6)
Convenient location(4)
Shirley
Premium Double Room With Sofa Bed
Stayed in Jun 2024
Family
14 review
4.7/5
Amazing
Posted on Jul 9, 2024
Very nice and comfortable room, and great location. Big bathroom and breakfast is very good.
Response from Property: Dear Shirley,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
KaranKathuria
Deluxe Double Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Great location. Right at the heat of Catania. Staff was very friendly and gave great recommendations for eating options. The roof top bar is must visit for great views and good food
Response from Property: Dear KaranKathuria,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Natalino
Superior Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
I liked this hotel. Central and close to airport. Rooms and all Hotel very clean and excellent service. Breakfast very good too .
Response from Property: Dear 高级双人房,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Watcher
Superior Double Room
Stayed in Oct 2023
Couples
26 review
4.7/5
Amazing
Posted on Dec 10, 2023
Love the very convenient location right in the middle of Via Etnea, walking distances to most of the major attractions. Front Office is warm and very helpful in providing us with information and map upon checking in. Room was great and very comfortable. We were an hour early for check-in, and the room we booked wasn't available then. Instead, we got a surprise to be able to check-in into a bigger room. Breakfast is fabulous with lots of choices. Highly recommended. The property is right opposite the Rinascente departmental store. Before careful if you are claiming VAT refund. My tax refund of over 200 euros was disallowed as the tax refund form prepared by them deliberately omitted the last digit of my passport number.
Response from Property: Dear 高级双人房 ,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Guest User
Superior Double Room with Sofa Bed
Stayed in Dec 2022
Couples
1 review
4.5/5
Great
Posted on Feb 2, 2023
The location of the hotel is great - right on the hottest street of Catania downtown. The front desk staffs are very polite and friendly, especially the lady on duty on the day when we checked in (2 Jan 23). She introduced everything to us and led us to the room personally! I love this hotel, would definitely recommend it to all tourists.
Response from Property: Dear Guest,thank you for taking the time to write a review following your recent stay with us at the Palace Catania | UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Dcstardust
Superior Double Room
Stayed in Jan 2023
Solo travelers
19 review
4.2/5
Very Good
Posted on Mar 6, 2023
Parking is a huge problem!
Response from Property: Dear Guest,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a good stay with us. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very good, everything excellent, from the room to the international breakfast. Very kind staff
Original TextTranslated by Google
Response from Property: Dear Guest,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
yuyu
Deluxe Double Room
Stayed in Jul 2024
Solo travelers
57 review
4.2/5
Very Good
Posted on Sep 4, 2024
The decoration of the hotel is very simple. Don't miss the rooftop restaurant, which has a direct view of the panoramic view of Etna. The sunset is so beautiful. The wine and food are also very good, and it is worth collecting memories.
Original TextTranslated by Google
6/8
Response from Property: Dear Yuyu,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Michaelshangdizhizi
Premium Double Room With Sofa Bed
Stayed in Dec 2024
Family
41 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Very good hotel, 120 years old, 24 years of renovation is great! Service is also good
Original TextTranslated by Google
Response from Property: Dear Michael,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Guest User
Premium Double Room With Sofa Bed
Stayed in Oct 2024
Couples
14 review
4.0/5
Very Good
Posted on Dec 8, 2024
The hotel is in a good location. But everything is not up to standard
Original TextTranslated by Google
Response from Property: Dear 酒店位置很好,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
fatt1234
Superior Double Single Use
Stayed in Jan 2024
Solo travelers
157 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The location is excellent. You can walk to the main attractions in the city center. The room is clean and tidy. The service staff is very friendly. There are many restaurants near the hotel. The breakfast is very diverse and rich.
Original TextTranslated by Google
Response from Property: Dear 高级双人单人入住,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Guest User
Deluxe Double Single Use
Stayed in Nov 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The room is clean and the location is very convenient.
Original TextTranslated by Google
Response from Property: Dear M264475****,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze. We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future. Sincerely Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Guest User
Deluxe Double Single Use
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Located in the central area, it is very convenient to go out and play. The breakfast is very rich, the room is very clean (with a small balcony), and the front desk service is also very good and patient. The only problem is that the sound insulation in the room is a bit poor, and you can hear the phone calls in the next room. In short, I am still very satisfied
Original TextTranslated by Google
Response from Property: Dear Guest,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Anonymous User
Superior Double Single Use
Stayed in Jul 2024
Solo travelers
46 review
4.7/5
Amazing
Posted on Oct 10, 2024
Great location, retro palace style hotel
Original TextTranslated by Google
Response from Property: Dear 很好的地段 复古宫廷风酒店,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze
Qingmuzhi
Premium Double Room
Stayed in Aug 2023
Couples
41 review
4.5/5
Great
Posted on Sep 24, 2023
The hotel is on the edge of a bustling pedestrian street with many shops and restaurants, making it convenient for shopping and eating. The hotel room is comfortable. The service staff are enthusiastic. The breakfast buffet is simple and semi-service. You need help from the waiter for omelettes, boiled water, and coffee. There are few power sockets in the room.
Original TextTranslated by Google
Response from Property: Dear Qingmuzhi,we would like to thank you for taking the time to review our Palace Catania | UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania | UNA Esperienze