To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(127)
Positive reviews(26)
Reviews with photos/video(3)
Great location(13)
Convenient location(10)
Clean and tidy(9)
Easy to get around(7)
Awesome rooms(6)
Awesome stay(5)
Negative reviews(1)
Guest User
Deluxe Double Room With Double Bed
Stayed in Jan 2025
Business travelers
35 review
5.0/5
Outstanding
Posted on Feb 23, 2025
big room, so convenient if going for train, it would be a good choice for business trip.
OwainEvans
Deluxe Double Room With Double Bed
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jan 21, 2025
I stayed here for one night for a brief business trip to Cardiff. Its location is amazing right next to the main train station.  this made it very very convenient to travel in from London and check in within minutes.
The room was comfortable and the shower and bathroom were great. The breakfast was also quite impressive considering the hotel isn’t very expensive.
M.Hassan99
Deluxe Double Room With Double Bed
Stayed in Dec 2024
Business travelers
1 review
4.5/5
Great
Posted on Jan 11, 2025
It was ok , location is perfect but Heating system was not that much good
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Lovely hotel with great service and excellent location.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is clean. There’s parking underground. Very center and convenient location.
Shiqi Lyu
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 1, 2024
Good position, close to central station. Clean and all the facilities are in good condition.
Revival L
Deluxe Triple Room
Stayed in Jul 2023
Business travelers
6 review
4.5/5
Great
Posted on Oct 14, 2023
location is just nearby cental train station. It is really convenient for visitors to stay. The room is really clean and staffs are fantastic helpful
Guest User
Deluxe Double Room
Stayed in Oct 2023
Travel with friends
2 review
3.0/5
Posted on Dec 5, 2023
Clayton was okay as far as hotels go, it was nice having a view of Cardiff from a top floor, staff were friendly too.
The Gym was tiny for the size of the hotel, the bedroom was a standard double room, the reviews said that the Clayton had been newly refurbished, but felt that the room was dated. Due to windows not being able to be open due to H&S, there was no fresh air, just air con. The room was mostly clean, few stains on the carpet, and floor felt dusty.
The hotel location was great, near the train station and in town, but for the cost, I was expecting something much better, as the night before we had a much cheaper hotel, and rooms came with kitchens, and were very modern - wish I had stayed at that one for the extra few nights.
Guest User
Standard Double Single Room
Stayed in Aug 2023
Travel with friends
2 review
4.5/5
Great
Posted on Oct 9, 2023
Very happy with the stay. Didn’t really speak to many staff as check in and out is automated and didn’t stay for breakfast. The hotel was clean and beds were comfortable
Sebastienjoj
Deluxe Triple Room
Stayed in Jun 2023
Family
40 review
4.7/5
Amazing
Posted on Jul 23, 2023
It was a great stay, very close to the Central Station and quite an easy walk to all
Shopping malls centers around. Breakfast is ok although it could’ve been better if at least they change alternately the menu each day, nevertheless it was fine. The staff are nice and well accommodating.
Guest User
Deluxe Double Room
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 25, 2023
A very nice stay altogether, can't really complain about anything.
jS-
Double and Single Room
Stayed in Jul 2022
Family
17 review
4.2/5
Very Good
Posted on Aug 16, 2022
Ice maker is ready on each floor. It’s come with water also. NO Fridge is a bit disappointed.
Stay 5 days 4 Nights… not suggest staying in the summertime; you must request Fan. AirCon is only available at 10:00 p.m. If you complain, that no doubt that the response is more rapid than expected. But the problem remains the same. A fan may probably be available for you.
No late check …my first time to request to pay for a late check such as 12:00. (Due to my train is at 14:00)
All staffs are polite when approached and in a helpful attitude…BUT as I said. Everything remains unchanged.
Good luck all