The County Hotel

The County Hotel Reviews

The County Hotel

9 Botchergate, Carlisle, CA1 1QP, United KingdomSee Hotel Details
The County Hotel
The County HotelThe County HotelThe County Hotel
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1 night

Guest Reviews

7.1/10
126 review
Verified reviews
Location7.6
Amenities6.6
Service7.2
Cleanliness7.0
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All reviews(126)
Positive reviews(22)
Reviews with photos/video(2)
Great location(11)
Awesome stay(10)
Clean and tidy(6)
Delicious breakfast(5)
Convenient location(5)
Negative reviews(4)
Charlie
Single Room
Stayed in May 2025
Solo traveler
3 review
4.0/10
Posted on Jul 15, 2025
Delayed check ins on no staffing , ancient worn out rooms on the plus side when staff did arrive they were friendly and helpful.
Gavin
Standard Twin room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 29, 2025
Always stay here when in Carlisle. Room was very spacious clean & tidy with everything you’d need provided (toiletries beverages etc) Breakfast was very nice with good range of cereals yogurt & juices & a buffet style cooked option.
Hikefreak
Standard Twin room
Stayed in May 2025
Family
2 review
6.0/10
Posted on Jul 18, 2025
Honestly this was the worst hotel we ever stay. Toilet was so dirty. Seems like they haven’t cleaned properly. Especially sink and floor. Bit smelly. Towels were not so clean. I’ll not recommend this hotel.
Guest User
Standard Double Room
Stayed in Mar 2025
Couple
5 review
8.5/10
Very Good
Posted on May 15, 2025
We appreciated being close to the train station and the sites we were touring. The breakfast was convenient and ample.
Guest User
Standard Double Room
Stayed in Jan 2025
Solo traveler
5 review
7.0/10
Posted on Mar 15, 2025
Room was fine but sadly due to the selfish people in the room above me,I didn't get any sleep due to all the noise that carried on right through the early oʻhours of the morning. Staff didn't seem bothered BUT ,Trip were absolutely amazing when I complained to them about the situation. However my room was really nice and clean and the location was great as well as it was a 2 minute walk from the train station
Gareth
Standard Double Room
Stayed in Jan 2025
Solo traveler
2 review
4.0/10
Posted on Mar 29, 2025
Was assigned a room that supposed to be out of service, during the night a section of plaster feel off the wall, during the day whilst out of the room, staff let themselves into my room where they carried out some repairs and decided to leave all the mess for to enjoy on my return
Guest User
Standard Double Room
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 29, 2025
Fantastic stay,just what we need,close to the train station.
Derek
Standard Double Room
Stayed in Nov 2024
Business traveler
8 review
7.0/10
Posted on Dec 12, 2024
Value for money, would use it again. Excellent location with its own car park.
Guest User
Standard Twin room
Stayed in Aug 2024
Business traveler
2 review
9.0/10
Great
Posted on Sep 7, 2024
Hotel very close to the train station. Very quiet rooms and comfy bed Old but nostalgic and clean (although i found a woman hair in my shower towel) The only spooky thing was the TV randomly turned on during the night 😂
Guest User
Standard Double Room
Stayed in Jun 2024
Couple
1 review
8.5/10
Very Good
Posted on Aug 13, 2024
A bit old but decent, rooms were comfortable and a historically interesting building
Guest User
Single Room
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 24, 2025
Good would stay there again
Guest User
Single Room
Stayed in Jul 2024
Solo traveler
53 review
10/10
Outstanding
Posted on Oct 14, 2024
Great location close to the station. Clean and comfortable
Martin
Standard Double Room
Stayed in Apr 2024
Couple
5 review
9.0/10
Great
Posted on May 20, 2024
Weekend away with the wife. Great location and breakfast was excellent
Heena
Standard Double Room
Stayed in Jan 2024
Family
8 review
8.0/10
Very Good
Posted on Feb 14, 2024
A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience
Guest User
Standard Double Room
Stayed in Oct 2023
Family
1 review
10/10
Outstanding
Posted on Nov 26, 2023
Stayed over at county hotel for graduation It was great location very central only few minutes walk to cathedral & town centre shopping The hotel was very clean Staff very obliging & pleasant Breakfast great too Room perfect beds comfortable & clean would definitely recommend to others very reasonable price too