Premier Inn Canterbury City Centre

Premier Inn Canterbury City Centre Reviews

Premier Inn Canterbury City Centre

New Dover Rd, Canterbury, CT1 1UP, United KingdomView Hotel Details
Premier Inn Canterbury City Centre
Premier Inn Canterbury City CentrePremier Inn Canterbury City CentrePremier Inn Canterbury City Centre
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1 night

Premier Inn Canterbury City Centre Guest Reviews

3.9/5
Good
57 review
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(57)
Positive reviews(45)
Reviews with photos/video(1)
Negative reviews(12)
Wuchushanrenzhangyanting
Quad Room As A Twin
Stayed in Feb 2024
Solo travelers
7 review
4.5/5
Great
Posted on Mar 10, 2024
Pros. Traditional premier inn style： Comfortable beds Plenty of space Friendly staff Good value for money and tasty food Convenient location Cons. Internet is very unstable I stayed here for three days and there was no house keeping at all, even the towels were not changed!
Guest User
Triple Room As A Twin
Stayed in Feb 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Mar 13, 2024
Good location. Bed was comfortable and clean.
Anonymous User
Quad Room As A Twin
Stayed in Dec 2022
Other
7 review
2.7/5
Posted on Jan 16, 2023
Rooms poorly cleaned. Day staff was rudely unpleasant throughout the stay. Night shift staff were nice.
Jingyi
Quad Room As A Twin
Stayed in Jan 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 4, 2023
Okay for one night stay. The e bed is relatively small but sufficient for one person
Anonymous User
Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Superb
bbzh jyl
Twin Room
Stayed in Aug 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Facilities: Good Sanitation: Clean Environment: Good Service: Good
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herong
Triple Room As A Twin
Stayed in Sep 2023
Solo travelers
53 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Breakfast is generally paid on site. It's the same old British style, which is still very good. American hotel management style, the rooms are neither small nor big, compact, but the clothes drying rack cannot be moved out of the hanging closet, and they are nestled together, making it difficult to ventilate. It would be best to have a clothes hanger with a curved hook.
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Guest User
Quad Room As A Twin
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2023
fully equipped Hygiene: very good Environment: Excellent Service: Excellent
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Guest User
Triple Room As A Twin
Stayed in Oct 2022
Family
1 review
4.7/5
Amazing
Posted on Dec 7, 2022
Nice room, very comfortable bed. The accommodation is in a very good location. delicious breakfast There are many to choose from. Welcoming and very good service If there is a chance to go to Canterbury again, will stay here again.
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Senna.Z
Triple Room As A Twin
Stayed in Aug 2023
Travel with friends
39 review
5.0/5
Outstanding
Posted on Sep 30, 2023
it's actually very good
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Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 1, 2025
Everything was great. Clean and friendly staff. Lucia, Macauley and Prem and others couldn’t be more helpful… 🙏 We had a twin room which was warm quiet and clean. The staff allowed us to keep our food and drinks in their fridge til we needed them…
Guest User
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 30, 2025
it is very good! We ordered starters and mains but not desserts and it was amazing! Lovely staff and super quick food service yay. M!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guest User
Stayed in Dec 2024
Couples
4.0/5
Very Good
Posted on Jan 27, 2025
3rd time stayed here as a great location, staff always very friendly and so helpful. Had a problem this time as the room key didn't work to get into room. Took 2 attempts to get it reset before finally got in, had to go into bar restaurant each time to find a member off staff, wait until found someone as reception isn't constantly manned which was a tad bit annoying hence scores this time, other than that i highly recomend staying here.
Guest User
Stayed in Dec 2024
Other
1.0/5
Posted on Jan 26, 2025
I came for 1 night yesterday 24th January wost stay ever wasn’t made to feel welcome room was very disappointing as I payed £74:99 for the room the had come off the wall the light switch was broken and dangerous shower curtain had a big stain breakfast this morning was horrible got told breakfast opened at 6:30 am but got told it opens at 7am worst experience so unfortunately I won’t be returning
Guest User
Stayed in Dec 2024
Family
1.0/5
Posted on Jan 21, 2025
Paid for a plus room but was no normal than any of the other premier inns that we’d stayed in. Awful restaurant. Made to feel rushed as setting up for breakfast at 8pm. Not very accommodating at all. Bedding was awful. Didn’t fit the mattress at all. Will not be looking at staying at a premier inn again after this experience. Expensive weekend paying for a little more wasted and disappointing. Will be checking out the Wetherspoons hotels on our next trip to Edinburgh.