Mantra Club Croc

Mantra Club Croc Reviews

Mantra Club Croc

240 Shute Harbour Rd, Cannonvale, Queensland, 4802, AustraliaView Hotel Details
Mantra Club Croc
Mantra Club CrocMantra Club CrocMantra Club Croc
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Mantra Club Croc Guest Reviews

4/5
Very Good
116 review
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(116)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(1)
Life wanderer
Resort Room
Stayed in Jul 2024
Family
15 review
4.2/5
Very Good
Posted on Aug 12, 2024
Everything was good. The staffs are really supportive and accommodating.
Andrew
Deluxe Resort Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Newly renovated rooms and decent swimming pool. Definitely worth the money.
Samsamdamtam
Resort Room
Stayed in Jun 2024
Couples
9 review
4.0/5
Very Good
Posted on Sep 1, 2024
Great base to have in town but not in walking distance. Over all happy
Guest User
Deluxe Resort Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 31, 2024
Nice stay not far from the center
Guest User
Resort Room
Stayed in Jan 2024
Couples
10 review
3.7/5
Posted on Mar 6, 2024
When we arrived we was given a twin room as requested the room seemed spacious but when entering the bathroom the bath was filthy the shower certain was full of mold and there was a really weird smell coming from the drain . When going to turn the aircon on the unit was full of mold that you could smell it . We went and asked reception if we could move rooms with they accommodated and we was moved to a much more modern cleaner room . The pool area is lovely and the staff were really helpful . For the price we paid per night it was great value and a grab into the city was around $9
Guest User
Resort Room
Stayed in Mar 2024
Family
10 review
4.5/5
Great
Posted on Jun 6, 2024
great place to stay if you don’t mind a walk
Guest User
Garden Family Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 18, 2023
The room was way outdated, the bed was that hard you may as well had slept on the floor the room was so tiny with the bed and a bunk bed in it. The food was super expensive, looked nice from outside but will definitely not be staying here ever again. Was going to stay another night but they put the price up so ventured onto bowen and found a lovely motel with a bigger room better bedding and the owner of the place went out of his way to help out, I will definitely use this place called Bluewater Harbour Motel. Much cheaper as well.
Guest User
Resort Room
Stayed in Nov 2024
Couples
8 review
4.5/5
Great
Posted on Jan 2, 2025
The hotel is a certain distance from the main street. Friends without a car need to take the bus or taxi to the hotel entrance. But there is a Coles about 5-8 minutes walk from the hotel, and there are some restaurants around, such as Burger King. Please pay attention to the business hours of the restaurant in the hotel. Dinner is until 20 o'clock. There are no slippers in the hotel. You can ask the front desk for toothbrushes and toothpaste.
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Guest User
Resort Room
Stayed in Oct 2024
Travel with friends
3 review
0.5/5
Posted on Nov 12, 2024
Very poor service attitude. The front desk is highly suspected of being racist. The lobby restaurant gave me two cups of coffee with live flies in them! Bad review! I got an infection after using the swimming pool. It's such a dirty hotel. They treat Asians and white people differently. What the hell? They didn't return the deposit after collecting it for several days.
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Response from Property: Dear Guest User,Thank you for sharing your feedback. We're sorry to hear about your concerns; however, it's unclear if you've stayed at our resort, as your description does not align with our usual guest experiences. We take all feedback seriously and encourage guests to reach out to our team directly during their stay to address any issues promptly.Regarding security holds, these are released upon check-out, and the timing of the funds' return depends on your bank's processing times.We are committed to providing an inclusive and welcoming environment for all guests and take accusations of discrimination seriously. Please feel free to contact us directly so we can better understand and address your concerns.Kind regards,Management
Tangyiling
Resort Room
Stayed in Sep 2024
Couples
16 review
3.7/5
Posted on Nov 5, 2024
The price/performance ratio is good. There is a big supermarket just five minutes' walk from the hotel. However, there is nothing to eat around. The hotel has a restaurant that can deliver food to the room, and the taste is pretty good. In addition, the most important thing is that it takes 5-7 minutes to take a taxi from the hotel to the pier, and the one-way trip is 17-20🔪.
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Response from Property: Dear Tangyiling,Thank you for your feedback. We’re happy to hear you found our location convenient and the restaurant enjoyable. We appreciate your insights and hope to welcome you back for another stay soon.Kind regards,Mantra Club Croc Airlie Beach
Isabelle—W
Resort Room
Stayed in Mar 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jun 3, 2024
At first I didn't expect the hotel to be so cost-effective... Because there were not many people booking on Ctrip and no one posted real pictures, I thought the hotel was old and there were no Chinese people, and the hotel didn't upload their own photos. As a result, the sisters who stayed in it were unexpectedly good! ! ! The cost-effectiveness is very high! ! ! Chinese people don't cheat Chinese people! !
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6/7
Guest User
Resort Room
Stayed in Aug 2024
Couples
4 review
4.0/5
Very Good
Posted on Oct 4, 2024
The price/performance ratio is acceptable but there is no room service and even the trash can is not emptied
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Guest User
Resort Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Feels good swimming pool
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Guest User
Deluxe Resort Room
Stayed in Sep 2024
Travel with friends
1 review
3.7/5
Posted on Oct 31, 2024
Not bad, good environment
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Anonymous User
Coastal Interior Room
Stayed in Jan 2023
Family
8 review
3.5/5
Posted on May 14, 2023
The appearance of the hotel is good, but the facilities in the room are old
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