Krystal Grand Cancun All Inclusive Reviews

Itbwas good overall, location, beach was great. However the food and restaurants at the hotel were average.

We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea

This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.

The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!

It was great!!

Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone strip. Not far from public transport. Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much seaweed on beach.

The experience in this hotel was wonderful.! The services were nicest and the crew was incredible. I'll reserve again.

Great location by hotel’s zone. Nice property facilities. Great breakfast variety.

Altitude suite is great!

Super.. the hotel was perfect

My fav hotel

The hotel is in a great location. The beach downstairs may be the best in Cancun, with fine sand and clear water. It is a 10-minute walk from the port, and it is convenient to go to Isla Mujeres. The food here is also good, with stewed pork and stewed chicken, rice, and the drinks in the bar are delicious. Sometimes there are performances at night. The front desk service attitude is quite good, especially the male front desk in a dark blue short-sleeved shirt and glasses, who has a very good attitude. Overall, it is very good and suitable for vacation. Ordinary rooms can see a little sea at the edge. If you need a sea view, it is recommended to have a sea view room. Seaside hotels are more humid, but the sea is indeed beautiful.

The room is a bit old. The beach is nice. Restaurant reservation is a bit troublesome and the app is not easy to use

The room is average. Although it is an all-inclusive hotel, if you only stay for one night, you can't eat Japanese or Italian food. You can only eat a very ordinary buffet.