Selina Cancun Laguna Hotel Zone Reviews

We had a nice deal for eight nights for a meeting held in Cancun conference center, which is just 3 minute walk from the hotel. The location is very nice and it is also easy to walk to the beach. The facility is a bit old. The staffs are helpful.

Near Coco bongo, near beach and near restaurants. Has lake in front and sea by 5 mins walking. Swimming pool is not deep. Photos are from walking on the beach.

Great location with a pretty nice pool. Staff was excellent and so was room and service although I did not have hot water Will give Selina Cancun hotel zone a 7/10

I will recommend everyone to stay there

Location is nice and overall vibe is hostel/ party like. Two things that’s really bothered us were the cleanliness of the pool, which was so dirty we didn’t even go inside. And second, the check-in took almost an hour as the staff was slow and there were many people.

Good place to stay with friends though, wouldn't recommend with partner

Very disappointed with the staff at the reception. I got to their hostel at around 9 pm, the receptionists (two men) asked me to wait until they were done with some work, I was exhausted but tried to be patient. However even when they finished I wasn’t called to do the check in. I had to ask them a twice when I saw they were doing nothing. Terrible costumer service. Not helpful at all at any time. These guys really need some training

Hotel clean and tidy. Very good location. Bed was big and confy. The room has a big bathroom very well equipped with towels, shampoo and shower gel. The room has also a fridge with cold drinks. The hotel also provides a shuttle service to go to the Terminal and it is close to the bus stop. NIn every floor there are vending L L lmachinesd for snacks and cold drinks. Also you can get tea and coffee.

in the perfect location, near restaurants and a big supermarket. staffs were helpful and room condition wasn't too bad. affordable price.

Very good hostel

Nice accomodation

Beautiful stay

1. Cleanliness: Don't go there thinking it's a hotel. The walls, ceiling, and floor finishes are not indoor finishes but outdoor finishes. The interior makes you feel like you're outdoors,,, The walls and floor are covered with outdoor bricks, and the ceiling has concrete-like finishes and exposed drainage pipes. 2. Location: It's a 5-minute walk from Coco Bongo, so it's noisy all night long. Club music comes through the room windows. 3. Service: Staff are on duty at the front desk 24 hours a day, so it's easy to check in/out. The only regret is that they only provide bottled water on the first day of a 5-night stay, and that only one towel is provided per day even though it's a room, not a dormitory. 4. Facilities: You can use various facilities in the hotel, such as the shared kitchen, garden, sunbeds, and swimming pool.

In the photo it was a private double room, and it said so in the description, but it was a dormitory room. The photo and description need to be edited to avoid confusion.