Hotels near Experiencias Xcaret, Cancun

Some staff are very friendly, such as Felix👍 The buffet breakfast is delicious, but expensive, 580 pesos/person. The waiter asked us what we wanted to drink, and we said cappuccino. When we checked out, we were charged an extra 126 pesos/2 cups of cappuccino. It turned out that coffee other than Americano was charged separately, and they did not inform us in advance. I paid $50 when I checked in, and I thought it was a deposit, but it was not returned to me when I checked out. It was said to be a service tax, 10 dollars per day*5 days, but when I booked the room, it said that the price included all fees... (The platform has solved it) On the night of 4/1, there was a sudden mosquito disaster. Fortunately, we changed to an all-inclusive hotel on 4/2, and there was not a single mosquito in that hotel.

Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon.

I booked 3 days and paid all the money online, but the hotel also said that I did not receive the money for 3 days. I was asked to pay the room fee in cash every day. I contacted the customer service. I said that I would contact the hotel every day. Going to the front desk, the hotel insisted that it did not receive the money and could not be refunded. This hotel and trip.

The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes.

The hotel is very close to the ADO bus station. I had to catch the 6am flight the next day, so I took the 4am ADO bus to the airport and decided to stay near the bus station. In addition, I joined a one-day tour to see the Mayan Pyramids. The meeting point was more than ten minutes’ walk from the hotel, and the meeting time was 5:40 in the morning. So I decided to live near ADO station, and there are different restaurants and night markets nearby. The hotel is more comfortable than expected, meets expectations, and is cost-effective.

The environmental services of this hotel belong to the upper middle class. Close to big supermarket. Does not have its own beach. 40 minutes by bus to the beach

It was in a great location, close to the bus terminal, with restaurants, supermarkets, and convenience stores open until late. Also, the shower had plenty of water and hot water. It was great to have a work space and a pool.

The location is in downtown and close to restaurants and money exchanges. Hotel is well serviced, although I feel the breakfast could have been better. The room sink had an issue when we arrived, it took me a follow up to get a person who took the bathroom towel to remove it and left both the wet towel and sink block on the bathroom platform … perhaps few things they can improve on. The hotel also has gym and a facility to wash clothes

The room is very good and the location is excellent. Very close to the bus station. Not far from the R1 and R2 bus stations. Very good value for money. Recommended. Breakfast is slightly worse and acceptable.

We, 4 of us, stayed in Cancun Bay Resort for 2 nights only. Originally, we planned to stay there for a total of 5 days. But we did not extend our stay in this hotel. Honestly, the location is not ideal, as the beach is small and not swimmable. This all-inclusive resort does not provide variety of food, and the quality of the food is no good. We do not see some fresh seefood during our stay there. I would not recommend my friends to this hotel for vacation.