Fusion Resort Cam Ranh -  All Spa Inclusive

Fusion Resort Cam Ranh - All Spa Inclusive Reviews

Fusion Resort Cam Ranh - All Spa Inclusive

LotD10B, Nguyễn Tất Thành Street, Bãi Đông, Cam Hải Đông, Cam Lâm, Cam Lam District, Khanh Hoa Province, VietnamView Hotel Details
Fusion Resort Cam Ranh -  All Spa Inclusive
Fusion Resort Cam Ranh -  All Spa InclusiveFusion Resort Cam Ranh -  All Spa InclusiveFusion Resort Cam Ranh -  All Spa Inclusive
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Fusion Resort Cam Ranh - All Spa Inclusive Guest Reviews

4.6/5
Great
195 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(195)
Positive reviews(189)
Reviews with photos/video(117)
Awesome stay(97)
Great swimming pool(37)
Loved the massages(19)
Classy environment(18)
Delicious breakfast(18)
Nice sea view(17)
Perfect for business trips(9)
Too many mosquitoes(7)
Negative reviews(6)
JDSbrooklyn
Two Bedroom Ocean View Suite – All Spa Inclusive
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Look no further, this is the most delightful Vietnamese beach resort. The resort was nearly at capacity, we were told, yet it felt so secluded! The design is beyond compare, every detail is just perfect. All the staff was just so warm and welcoming: special thanks to Joe and Ny for making our special birthday getaway so memorable. I'm a spa snob and I thought with daily spa treatments included in your spa, they would be perfunctory, but I was wrong. The service and relaxation in the spa was divine, and the choices of services was a great variety. Don't miss the warm bamboo massage! I would recommend this resort to anyone, but especially those looking for a relaxing, quiet spa-focused holiday. Perfect for honeymooners or a girl's trip
6/11
Response from Property: Dear our valued guest, Thank you very much for taking the time to share positive feedback on us. We are happy to see that you had an amazing stay recently with us. We are looking forward to welcoming you back to Fusion resort in not-distant-future. Best Regards, Fusionista team,
Guest User
Chic Suite – All Spa Inclusive
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 27, 2023
On the second day of the trip, my body was tired during my second pregnancy, and my husband lost his cell phone due to pickpocket, so Nha Trang's family's first trip almost became the worst memory, but when I arrived at the Fusion Resort late at 8 p.m., my family was very moved by the upgrade of the room by the supervisor of Ngoc Although the memories of the trip are the worst, I think they will be a great memory and thank you to the Ngoc supervisor for giving us this gift. Thank you so much.
Response from Property: Dear our valued guest,Thank you very much for choosing our Fusion resort Cam Ranh for your holiday. We are glad to see your feedback and we will pass on this feedback to our department. We do hope that you will be back to enjoy " Fusion moments " and look forward to see you soon,Best Regards,Fusionista team,
Guest User
Chic Suite – All Spa Inclusive
Stayed in Jan 2024
Family
1 review
1.0/5
Posted on Feb 27, 2024
The funniest thing is the service at their hotel. Their manager Joe was originally scheduled to come over and apologize to us when we checked out at 12 o'clock, but we waited for him at the front desk for 20 minutes. When I asked him how to handle this matter, his attitude was also not good, and he could only apologize. So, I want to ask if there is no compensation for us not resting well all night and the damaged itinerary the next day, which makes the residents feel comforted, He replied that he could only say sorry. I think the hotel was very negligent, and he was still saying: Although I don't know if your room made noise that night, I apologize for the phone call. I angrily told him that I had told him many times that I went to bed at 11 o'clock, and that there were complaints from other rooms. You should send someone over to figure out which one it is, instead of calling the guests casually in the middle of the night, especially since they are still pregnant. So I really feel very angry and terrible, I want to complain to this manager Joe, he is not capable of handling the customer's problem well.
H.Chan
Chic Suite – All Spa Inclusive
Stayed in Jun 2023
Travel with friends
38 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Very stunning hotel, I stayed for 2 nights, staff are very attentive, good quality is good, room is spacious. Especially say thanks to Joe from reception, very cheerful and attentive during the trip. Good for restaurant to provide tap water if we just order food during the BBQ night on Sat, it costs Zero and just be generous on this part. Hotel can also provide two set of prices if clients don’t drink alcohol.
Response from Property: Dear our valued guest, Thank you very much for taking the time to share positive feedback on us. We are happy to see that you had an amazing stay recently with us. We are looking forward to welcoming you back to Fusion resort in not-distant-future. Best Regards, Fusionista team,
Guest User
Chic Suite – All Spa Inclusive
Stayed in Mar 2023
Couples
1 review
4.2/5
Very Good
Posted on Apr 4, 2023
I made two separate bookings and will be staying at Fusion for a total of 5 nights, which covers all of my time in Nha Trang. The resort is expansive and boasts a beautiful private beach. One of the resort reception staff members, Thay, is exceptionally friendly and thoughtful. The resort's breakfast buffet offers an abundance of fruits, may source from their own farm. We spotted peacocks and goats wandering along the paths, which was quite charming. The best aspect of Fusion, in my opinion, is the all-inclusive spa. We are able to choose one spa treatment per day. There are two main areas for improvement: Firstly, the resort is quite far from the town, and the shuttle bus service only runs one service to the city and two back to the hotel a day. If you opt for a taxi, it takes approximately 45 minutes to reach the town. Secondly, dining options are limited, with only two on-site eateries and no convenience stores or supermarkets nearby.
6/8
Response from Property: Dear our valued guest,We are happy to share wonderful your stay with us. We appreciate for your review about our resort as rating 5 stars on social medial. Nothing make us happier than, we are sure that we will pass on your kind of word to the team, specially Ms. Thuy. Moreover, we do hope that will see you again soon,From Fusion with love,Fusionista team,
Guest User
Chic Suite – All Spa Inclusive
Stayed in Nov 2023
Travel with friends
283 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Overall good, service is good, location is good, environment is good
Response from Property: Dear our valued guest , Thank you very much for taking the time to share positive feedback your recent stay here. Your feedback is essential to us in order to improve service better. Once again, thank you so much and look forward to welcoming you back to Fusion resort in the future. Best Regards, Fusionista team
Dhvmffotnl
Hideaway Pool Villa - All Spa Inclusive
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Everything was perfect.
Response from Property: Dear Dhvmffotnl ,Thank you very much for taking the time to share positive feedback your recent stay here. Your feedback is essential to us in order to improve service better. Once again, thank you so much and look forward to welcoming you back to Fusion resort in the future. Best Regards, Fusionista team
MINJI
Two-Bedroom Ocean View Pool Villa - All Spa Inclusive
Stayed in Jul 2022
Family
1 review
4.2/5
Very Good
Posted on Aug 21, 2022
It was the best resort ever. Most of all was so fancy and luxury. But the tasty of foods were not so good for me.
Response from Property: Dear Valued Guest, Great thank you for taking your time to share your feedback with us. We appreciated your constructive feedback. We will ensure to make improvements accordingly.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great resort experience that so many of our guests have grown so fond of.We look forward to seeing you soon in the future. Sincerely, Your Fusion Family
LeeHyunjung
Beach Front Pool Villa - All Spa Inclusive
Stayed in Jan 2023
Couples
2 review
4.0/5
Very Good
Posted on Feb 13, 2023
I had a treat vacation here! But it is a very popular resort, so if you want privacy, I recommend you get the room with a private pool. They only gave us 30 min complementary massage as well :(
Response from Property: Dear our valued guest, Thank you for your feedback, there is nothing we can add except for we sincerely hope to see you soon again to share more of the Fusion Feeling. Best regards, Your Fusion Family
Sivanthaphanith
Beach Front Pool Villa - All Spa Inclusive
Stayed in Feb 2022
Couples
30 review
4.5/5
Great
Posted on Apr 1, 2022
The hotel's infrastructures are excellent, the beach is wonderful. Unfortunately during our stays, we got some issues with the services, I guess that due to the COVID pandemic, the management has to retrain the staff to maintain a high standard services.
Response from Property: Dear Valued Guest, We sincerely thank you for sharing your experience with us and the community. We are delighted to hear you enjoyed your stay with us and look forward to seeing you again in the near future.Warmest, Your Fusion Family
ThanhNguyen
Hideaway Pool Villa - All Spa Inclusive
Stayed in Mar 2022
Couples
4 review
5.0/5
Outstanding
Posted on Apr 6, 2022
good !!
Response from Property: Dear Valued Guest, Thank you very much for your feedback. We hope to welcome you back with us during your next trip to Cam Ranh or Vietnam. Your Fusion Family
Guest User
Chic Suite – All Spa Inclusive
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 9, 2025
It's the second most expensive room in Nha Trang and has the biggest swimming pool in Cam Ranh, so I booked it and it was great haha
Original TextTranslated by Google
Response from Property: Xin chào,We are happy to get your positive rating on our social network. Our beloved Fusion Team look forward to seeing you again in the near future for more all-spa-inclusive relaxation. Your feedback is a big motivation for us on the way to creating unforgettable experiences for all our guests. SincerelyFusionista Team
LEE
Two-Bedroom Ocean View Pool Villa - All Spa Inclusive
Stayed in Feb 2025
Travel with friends
3 review
1.0/5
Posted on Mar 7, 2025
It is a quiet, clean, and luxurious resort. The breakfast is average. There are not many options for breakfast, and it is just what you need to eat.
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Guest User
Chic Suite – All Spa Inclusive
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
It was the best accommodation. Massage was provided for free, and I felt like I was being treated well, so it was great. It was even better because my husband and I could receive it privately. I wanted a pool villa, but the weather was bad, so it would be difficult to swim, so I just stayed in a suite, and it was enough. The hammock-style bathtub made me feel like I was on my honeymoon. I enjoyed the farm, table tennis room, and gym to the fullest. The pool was cold, but it was too pretty to not go in, so I took a quick dip and took a lot of pictures. Oh! I signed up for a yoga class in the morning and participated. I was able to fully immerse myself while listening to and feeling nature. Above all, the staff was so kind. While I was resting in the main pool, they brought me drinks and fruit as a service. Every time we met, they all greeted me pleasantly. In particular, the staff member named Sunny smiled brightly, just like her name, and even though I didn't say anything specific, she handled the situation well and helped us. Thank you so much for making the airport drop-off easy, Sunny! I definitely want to come back again on a nice day and have more of these dreamy days~~~
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6/8
Response from Property: Dear our valued guest, Thank you for sharing your positive review! We're delighted to hear that you had such a memorable stay at Fusion Resort Cam Ranh. Your comments are essential for us to grow and advance our services. We are truly grateful for your kind words about the outstanding service our attentive staff members provided. We look forward to welcoming you back soon for all-spa-inclusive relaxation. Best regards, Fusionista team
Guest User
Chic Suite – All Spa Inclusive
Stayed in Jan 2025
Family
2 review
1.6/5
Posted on Feb 5, 2025
Originally, the highlights of this hotel for me were: spa and floating bathtub; but both of them should be avoided. I regretted most that I booked this hotel for two nights after staying in Vietnam for five days. First of all, the spa was not flexible in time, so I didn’t dare to go out for two days, which seriously affected the travel experience. Moreover, I spent two thousand to stay in this hotel, which really had no highlights. I thought I could get a full package of spa! Later, I felt that it was not worth it. First of all, the time for spa was not flexible. It could only be done during the day, and you had to make an appointment in advance, otherwise the opportunity for spa on that day would be gone~ The massage was not comfortable and the time was only 30 minutes or 50 minutes. It was really better to spend 2,000 for this package of spa than to spend money outside! Moreover, the hotel is far away from the city, there are few entertainment facilities in the hotel, and there are no activities, which is quite boring; and the floating bathtub was originally thought to be a highlight, but it turned out that I was happy to take a bath, but the hotel had no hot water at night. The amount of hot water was insufficient, and it was not enough to fill the amount of water for a normal person to take a bath, and there would be no hot water! Finally, let me talk about the service: I booked a hotel for two nights, but no one came to clean the room during the stay. Later, I called the hotel to clean, but they replied that it was fine no matter how many days I stayed, they only cleaned the room once. The hygiene conditions were not good, and my feet were black after walking around the room; The last item is my personal experience this time: After dining at their restaurant, I **** at night and went to the hospital for emergency treatment. The hotel was indifferent throughout the whole process and did not take the initiative to admit responsibility. After sending me to the hospital in the early morning, no one cared about me, and they said that they only sent me to the hospital and asked me to pay for a taxi when I came back. After I was discharged from the hospital, I negotiated with the hotel and asked them to admit their responsibility. The hotel was unwilling to admit it, so I entrusted Ctrip to continue to communicate after returning to China. As a result, the hotel and the agent fabricated a non-existent charge of 6 million dong and said it would be my medical compensation. It really felt like a scam! In their charges, even sending me to the hospital and hot water became their calculation standards. Anyway, they made up an amount similar to the amount I paid for when I went to the emergency room, and then said they would not bear any responsibility! It's really amazing! ! There were a lot of people in the hotel. The breakfast was not good. I drank a sip of their coffee on the day I left and it was unpalatable. I am a coffee lover and I have been back to China for three days. I feel like vomiting when I think of coffee.
Original TextTranslated by Google
Response from Property: Dear Mrs. MinxiThank you for your review and we are very sorry that you found your stay not satisfactory. We take all feedback very seriously but when we are falsely accused, we feel the need to respond with facts. The reason there was not enough hot water in your room is because you sneaked two extra guests into your room without registering them and we were not aware of this till you left for the airport. Please note that this is illegal under Vietnamese law.The reason the room was not cleaned is because you asked us not to clean the room. Our security records show that you ordered seafood from an outside vendor on the same evening that you got sick and went to the hospital. We paid for the taxi to the hospital. We are very sorry, but we cannot take responsibility when guests order seafood from an outside vendor. I am incredibly sorry that you think our coffee is not good, please be aware that we serve traditions Vietnamese coffee at our breakfast, and we have Nespresso machines in all our rooms.Thank you again for the feedback and we hope that you will come and see us again in the near future. Best Regards,Fusionista team,