Hotels near Citadel Way Park, Calgary

Really great hotel; nice rooms, bedding, shower. Seemed like it was brand new but I didn’t ask. We had a king bed with this mini couch that we discovered pulled out to a bed. We walked to the Peace bridge which was nice. Stephen Avenue was about 1/2 mile walk and a ton of cool restaurants and pubs are there. This hotel has a cool rooftop and two restaurants but we didn’t get a chance to go. People seemed to like them.

Good location. Comfy bed. Bathroom could use some improvements but overall pretty good for the price. Would be nice if smoking was allowed on the balcony, as that's the only reason I booked the balcony.

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

This location is so perfect if you want to walk around the streets of Calgary. My room was a standard King it was the best experience I’ve ever had. They just had a moment of tech issues when it comes to claiming my breakfast voucher, but aside from that, the staff were so nice, they kept the room clean, the amenities were so worth it.

The hotel was very clean and was in the perfect location being close to the Airport and my sister's house aswell. There was some confusion as to information told to me.over the phone. When I arrived there were some issues that needed to be worked out but in the end we checked in and settled right in comfortably. The pool and hot tub was a great bonus. The staff was respectful and kind. I would stay here again for sure.

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

It was our first time to stay at a Holiday Inn. We decided to try because the reviews were positive. We found the staff and shuttle drivers were helpful. However, the room was old and the shower was old and mouldy, unlike the picture shown on their website's room detail page. The armchair was old with a big stain, and we were afraid to sit on it. The room was dark with stuffy air and very noisy. I appreciate the prompt response to the water dropping from the shower head, which disturbed us all night, and the replacement with a new shower head. Unfortunately, the problem got worse and the sound of water dropping to the floor continued... Plus, the guest above us started using a shower at 1 a.m. and the noise of water and loud hissing pipes woke us up. The air conditioning remote control was not working properly. Neither 'auto' or 'low' worked. Only 'high' worked, which was noisy and made the room too cold. So, during the night, we couldn't keep it on 'high' and the room got so hot. We had terrible sleep during our three-night stay. The room condition was not acceptable, and I find it insulting to offer a room like this to hotel guests. We will never stay at a Holiday Inn again.

Hotel did not return our deposit of CAD 180 even though we’re sure we didn’t break anything. Tried calling them but they told us to call at 10am, yet to call again as we’re busy lately. Food was great and room was clean. Kitchen staff was kind but took long time to refill. One type of food was all gone even if it was still early (potatoes). Front desk staff were good

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.