Haeundaehaebyeon-ro, 310 마리안느호텔, Haeundae-gu, Busan, 48099, South KoreaView Hotel Details
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Haeundae Marianne Hotel Guest Reviews
3.1/5
71 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities2.8
Service3.0
Cleanliness2.9
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All reviews(71)
Positive reviews(26)
Reviews with photos/video(3)
Average cleanliness(8)
Great location(8)
Convenient location(6)
Awesome stay(5)
Negative reviews(8)
Guest User
Superior Twin Room
Stayed in Aug 2024
Couples
1 review
3.5/5
Posted on Sep 16, 2024
The hotel was average the room was ok but not too spacious and the cleaning service was not professionally done
ini.
Superior Twin Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The convenience and access to Busan's beaches or night markets are also close
Richelle IG richelle_lambert
Standard Double Room, City View-Additional Person Fee Pay Upon Arrival
Stayed in Mar 2024
Solo travelers
34 review
3.7/5
Posted on May 27, 2024
Hotel is near the beach and food market. The room had a bit of a smell and the basin was leaking.
Hong Cha
Superior Twin Room
Stayed in Sep 2023
Travel with friends
3 review
3.7/5
Posted on Nov 1, 2023
There were five of us living in two rooms. The air conditioner we stayed in on the second night could not be turned on. We asked the staff to help us, but they did not provide any service and did not even apologize to me. I hope this will change in the future.
Guest User
High Deluxe Twin Room, Ocean View-Additional Person Fee Pay Upon Arrival
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The sea view room is nice, perfect for a family of three. The dry and wet areas are separated. The front desk service is very good. They told us the details of the check-in and asked if we needed cleaning. There is a small refrigerator where you can store banana milk and chocolate milk. It's a short walk to the beach. There is a bus stop outside. Busan is worth visiting twice
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불타는 고구마
Deluxe Family Room
Stayed in Mar 2024
Family
6 review
2.0/5
Posted on Apr 28, 2024
It is not managed at all. I was excited after seeing the picture of the sea view terrace, but the terrace guard is rusted to an eerie level and the floor is terrible. The shower was clogged on one side, water was gushing out, and the closet door was stuck on the floor. There were many foreign guests, so I wanted to say sorry.
I really doubt whether they really have the will to run the hotel.
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Guest User
Superior Twin Room
Stayed in Feb 2024
Family
3 review
1.0/5
Posted on Mar 23, 2024
It's the worst of the worst...
It's not even a hotel, it's not even a motel...
Check Trip.com for information that breakfast is available.
I made a reservation because I was told I could pay on site.
My 7-year-old child always wants breakfast when we travel, so I put breakfast at the top of my mind when making hotel reservations.
In the customer request, I asked for breakfast for 2 adults and 1 child.
I saw a reply from the hotel on the app saying, 'We will do our best to prepare.'
When I checked in, there was a middle-aged man alone, and when I talked about breakfast,
He said, “I understand. If I go up, I will proceed.”
Even after 30 minutes and an hour, there is no word.
I went down with a frustrated heart and this is what he said
Did you come on a trip to eat breakfast? I ended up getting scolded for something as simple as going out and eating and then complaining...
The hotel's customer service was all terrible and the parking was terrible.
The cleaning condition of the hotel was so-called 'shoddy'...
I feel bad for going on a trip with my family and feel bad for my wife and for giving my children bad memories...
Why was the information not updated between the hotel and Trip.com?
Do I have to pay for all the problems that arise?
However, Trip.com's customer service deserves praise.
We contacted them a total of four times and continually asked for their understanding.
Hotels of this level cannot even be searched by others.
It deserves blocking...
The cleanliness of the hotel was also incredibly dirty.
There is no soundproofing at all.
If you are planning to come with your family, please skip it first.
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Guest User
Superior Twin Room
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Aug 7, 2024
I booked it because it had an ocean view in the photo, but it was a city view with a construction site? Haha Yes~
Still, I had a great time with my baby and wife~
And the female employees on the first floor were very friendly, which was nice!!!
Next time, I'll definitely come back with an ocean view!
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이슬
Standard Double Room, City View-Additional Person Fee Pay Upon Arrival
Stayed in Jun 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Aug 1, 2024
The staff is moderately friendly
Not bad for just sleeping
The dryer was defective but they replaced it
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Guest User
Superior Twin Room
Stayed in Jun 2024
Family
4 review
3.5/5
Posted on Jul 28, 2024
The location is very close to the bathing beach, with convenient transportation. You can get off at the hotel by bus. The price may be expensive during the peak season.
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헤엉
Superior Twin Room
Stayed in Jun 2024
Travel with friends
10 review
1.0/5
Posted on Jul 21, 2024
worst, sad, so terrible, so dirty
The worst accommodation I've ever stayed in
There is a reason why the rating is bad.
If there is menstrual blood on the bedding and your bare skin gets burned, it will itch.
So I sleep in long clothes in the middle of summer
How on earth was the building built? It has 13 floors, but I thought it was only the 1st floor.
I can hear cars and motorcycles outside.
I can even hear the sound of the outlet being plugged in next door.
I don't know if the air was bad or it was full of dust, but the three women had itchy eyes and nose and sneezed more than 10 times.
If you are really traveling to Busan, pay more and go somewhere nice.
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Guest User
Standard Twin Room
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 12, 2024
It's comfortable, quiet, close to the beach, and nice.
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Druid9
Standard Twin Room
Stayed in Oct 2024
Couples
6 review
2.5/5
Posted on Nov 3, 2024
Very average, sound insulation is not good
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Won-jun
European Suite, Ocean View (Occupancy: Min 4, Max 8-Additional Person Fee Pay Upon Arrival)
Stayed in Jan 2024
Travel with friends
1 review
3.2/5
Posted on Feb 25, 2024
The room was clean and had a nice view of Haeundae, but there were some inconveniences, such as the bathroom light switch and towel rack being broken, and only hot water coming out of the sink.
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lee hanna
Standard Twin Room
Stayed in Dec 2023
Solo travelers
3 review
1.7/5
Posted on Jan 13, 2024
There was hair and menstruation on the blanket, so I asked to change the room layout, and they said they were sorry that the room was full. I just used it, but the next day, I put a room cleaning ring on the door handle and it wasn't working, so I ended up connecting the front desk. If you pay a little more attention, I think you'll use it often, and the price is cheap. .ㅠㅠI’m sorry.