Corner 10th Avenue, Josiah Tongogara Rd, Bulawayo, ZimbabweSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
7.9/10
Good
76 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities7.4
Service8.2
Cleanliness8.0
Filter by:
Sort by:
All reviews(76)
Positive reviews(55)
Reviews with photos/video(1)
Negative reviews(1)
Lubelihle
Standard Twin Room
Stayed in Jun 2024
Couples
2 review
5.5/10
Posted on Jul 22, 2024
Hotel is now too old and sinks are blocked, can’t even brush your teeth properly in the bathroom. It really needs some hugs renovations. Wonder where the money goes instead of also developing the hotel. Beds are the same old ones from the Colonial times. A bit sad for such a hotel which was highly praised.
Rue Masoha
Standard Double Room Non smoking
Stayed in Jun 2024
Business travelers
9 review
9.5/10
Amazing
Posted on Jul 26, 2024
The staff in this hotel are friendly, and very attentive to guests Concerns.
KingAzaN
Standard Double Room Non smoking
Stayed in Mar 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Apr 15, 2024
The place is clean and quiet It’s a 5 star for real
Guest User
Standard Twin Room
Stayed in Mar 2023
Business travelers
9 review
10.0/10
Outstanding
Posted on Apr 18, 2023
Lovely stay had will definitely get to book again
Anonymous User
Standard Twin Room
Stayed in Sep 2023
Business travelers
107 review
8.0/10
Very Good
Posted on Oct 19, 2023
The room is OK in Zimba
But it's really old, and many things can't keep up. For example, the door looks like it's been pried open, and the safety lock can no longer be closed.
Original TextTranslated by Google
Anonymous User
Deluxe Double Room Non smoking
Stayed in Oct 2022
Business travelers
2 review
7.5/10
Posted on Dec 1, 2022
It's okay, it's generally expensive, and the hotel is old
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in Jan 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Feb 5, 2023
safe and comfort,
Original TextTranslated by Google
tonitaylor96
Stayed in Mar 2025
Family
8.0/10
Very Good
Posted on Apr 9, 2025
Enjoyed my stay. Located gracefully in the heart of Bulawayo which is very convenient. Everything you need is within range. Very friendly staff. No hassles. However parking is very limited and roads around the property are really bad but great stay nonetheless.
6/9
Guest User
Stayed in Apr 2025
Family
6.0/10
Posted on May 6, 2025
See comments on the other page, i have already noted concerns on the previous page. Specifically, quality of rooms are of concern, doors not closing properly, bathroom doors sticking and not opening from the inside, bathroom lights not switching on, shower water not hot enough, also booking for double but only single items in the room such as drinking water, bath soap etc - OVERALLY HOTEL NEEDS RENOVATION
irene212016
Stayed in Mar 2025
Family
6.0/10
Posted on Apr 8, 2025
We simply went to the coffee bar at the hotel while we waited for transport. On the plus side, the porter was very helpful; and the young man at the coffee shop was attentive. However, it took almost 30 minutes to receive two pieces of stale, shop-made highly coloured carrot cake with artificial cream and two coffees. Meantime, two of the other three guests who were clearly using the venue for the internet, spoke at the top of their voices as if they wanted them to carry hundreds of miles. It was not very restful.
mabhexa
Stayed in Feb 2025
Other
8.0/10
Very Good
Posted on Mar 26, 2025
The rooms are clean and specious. The staff are friendly and professional. The only downside is the city noise filters through early mornings, so maybe soundproofing the rooms would help. But overall it was a pretty good experience
Response from Property: Refreshing day Mabhexa Thank you for your thoughtful review! We're delighted to hear that you enjoyed the clean and spacious rooms, as well as the friendly service from our staff. Your feedback about the city noise is valuable, and corrective measures have been implemented to avert the inconvenience. We continue looking for ways to improve our guests' experiences. We hope to welcome you back for another stay in the future—hopefully with a quieter morning! Safe travels! Kind regards Hilda M
bakomoyo
Stayed in Jan 2025
Business travelers
10.0/10
Outstanding
Posted on Feb 28, 2025
The rooms are now renovated and clean, food always the highlight for me, service at par with excellence,
Response from Property: Refreshing day Bakomoyo. Thank you very much for taking time to review us. We are pleased to note that we met all your expectations. We look forward to hosting you the next time your travels lead you to Bulawayo. Please do call again. Kind Regards Hilda M
tsitsimpofu2914
Stayed in Dec 2024
Business travelers
8.0/10
Very Good
Posted on Jan 29, 2025
The staff was generally very pleasant however the my dinner was not the best. The meat was not tender. But what I loved the most was the restraurant reaching out to me to make up for the meal. I loved that gesture.
Response from Property: Refreshing day Tsitsi Mpofu Thank you for your feedback! We appreciate your kind words about our staff and are glad to hear that you enjoyed their service. We're sorry to hear that your meal didn't meet your expectations regarding the tenderness of the meat. Your comments are invaluable as we strive to improve our dishes. We’re also happy that our gesture to reach out made a positive impact on your experience. We hope to welcome you back soon and provide you with a meal that exceeds your expectations! Kind Regards Hilda M
Extraordinary98001
Stayed in Dec 2024
Business travelers
8.0/10
Very Good
Posted on Jan 23, 2025
Good location and service.Near to restaurants, bars and fast foods.Walking distance to major attractions in the city
Response from Property: Refreshing day Extraordinary Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our location and found it convenient for exploring nearby restaurants, bars, and attractions. Our team works hard to provide great service, and it’s rewarding to know that you had a positive experience. We hope to welcome you back soon for another enjoyable stay! Regards Hilda M
K9958KQcaroline
Stayed in Dec 2024
Business travelers
8.0/10
Very Good
Posted on Jan 5, 2025
the staff was extremely friendly and helpful, especially Diana ensured that we got timely and good service
Response from Property: Refreshing day KQCaroline Thank you so much for your kind words! We're delighted to hear that you had a fantastic experience with our staff, especially Diana. We strive to provide friendly and attentive service, and it’s great to know that she made a positive impact on your visit. We look forward to welcoming you back soon! Regards Hilda M