To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.4
Service3.5
Cleanliness3.6
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All reviews(11)
Positive reviews(6)
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Negative reviews(4)
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Business Single Room
Stayed in Nov 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on Dec 11, 2023
This hotel is very good, clean and comfortable. It is located next to the minaret, and the location is very convenient and accessible on foot to the most touristic areas. The staff was very helpful as I had to leave early in the morning and they prepared some breakfast for me. If you are looking for a convenient place to spend the night, this very economical and very good.
Guest User
Basic Twin Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
This hotel is really the best. The location is close to all the tourist attractions to see. The rooms are always kept clean and the beds are just the right spring. And most importantly, the staff is wonderful. Mr. Ulug was always available to help us with any questions we had and was really helpful. This is one of the must visit hotels in Bukhara.
Guest User
Basic Twin Room
Stayed in Jul 2024
Travel with friends
57 review
5.0/5
Outstanding
Posted on Aug 27, 2024
A hotel located in the old city, with convenient access to surrounding scenic spots.
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Guest User
Basic Twin Room
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on May 1, 2024
Check-in is from 2pm (never ending) and the front desk is open 24 hours a day. I told them I'd check in at 2-3am, but they didn't reply. When I arrived, the front door was locked and the staff was asleep. They managed to wake me up, but they said I couldn't check in at that time, but they let me stay. The room I was given was next to the front desk, and for some reason there was no refrigerator and no TV remote control. The next morning there was a power outage and no water. There was almost no breakfast when I went at 9am. They changed my room for the second night. The staff was great this time! There was a refrigerator, electric kettle, and TV remote control. However, there was no toilet paper or bath mat. There are pros and cons. The location is very good.
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Guest User
Stayed in Feb 2024
Travel with friends
1.0/5
Posted on Mar 28, 2024
We were moved here from the Golden minaret hotel, this place was dusty, with a lot of humidity and everything looks old. One of the rooms had a water leakage, and the breakfast was terrible, nothing warm and just some pieces of ham, cheese and fruit. It has good location, they should improve the rooms and the breakfast.
Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on May 10, 2023
We booked the hotel in advance and got booking confirmation, a month before arrival. In the afternoon of the day of arrival, they confirmed our booking again by phone. But when we were in the hotel at around 11 pm, they said that the rented out the room to another group of tourists (Uzbek way of doing business, being opportunistic rather than keeping promises) and offered us a way worse room in ANOTHER hotel as a replacement which we refused. Then we had to spend another 2.5 hours with the "manager" to find a proper replacement. Because of this awful situation which the "manager" put us in, we had to go to bed at 2 am.
Guest User
Stayed in May 2023
Other
1.0/5
Posted on Jun 1, 2023
We booked this hotel in advance, the reservation was reconfirmed by phone, but on the day of arrival, which was almost 12 o'clock at night, upon arrival at the hotel we were informed that our rooms were occupied/rented out. We spent a lot of time finding another hotel well after midnight, we didn’t even receive any special apologies
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Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 10, 2023
The hotel was questionable according to reviews. but we decided to go. The price is the same as everywhere else. higher than cheap) pluses: -location is a definite plus. the hotel is located in the very historical center. You appreciate this when you actually live there. I went out and immediately there was a market and sights for you. restaurants - everything is nearby! economical even in terms of taxi, effort and time. - the breakfasts are delicious. varied - the beds are comfortable - the rooms are clean and beautiful - the service is acceptable. no one was rude, didn’t interfere Cons - Wi-Fi for some reason was not available on all devices - a little shabby in the bathroom - the mirror on the closet was a little broken Our situation with the rooms worked out very well for us. We took 2 rooms. one for a grandmother with children and the second for a married couple separately. but when we checked in it turned out to be a room for a couple with separate beds. and the room for three contains 4 beds. and since our grandmother was sick, we moved her into a room for two. and the whole family successfully fit into a room supposedly for three but in fact for four.
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Guest User
Stayed in Feb 2023
Other
2.0/5
Posted on Mar 15, 2023
We stayed in double room 24. The Internet literally doesn't work at all. It is impossible to connect to the network (a couple of times during the whole day it miraculously worked, but after an hour there was a disconnect) All socks were dirty after 5 minutes. It feels like the carpet in the room is not vacuumed or shaken out. The curtains smell of dust, they are constantly chewed by the bed (it is impossible to slide them in and out smoothly) One of the windows closes with difficulty (the mechanism gets stuck) In the bathroom the shower is leaking (the hose is torn inside the metal braid) as a result there is no real pressure no to wash. At the reception they asked to fix it, all they did was nod in response. The bed linen has fine black hair, as if someone had already lain on it. The electric kettle is all stained with greasy fingers.. Towels have small stains from rust.. The TV screen is also stained with fingers. Trash buckets without garbage bags and not washed - hello to the smells of seasoned visitors. 2 sockets falling out throughout the whole room, provided that somewhere you need to connect the lamp on the cabinet, and the kettle, and the refrigerator (but you also want to charge your phones and laptops) You still need a door lock try to close and open (it dangles, twists and the door does not fit tightly, it hammers in a draft, you have to look for something to support it) Breakfast was announced as a buffet, in the end it was only on the second day of our check-in, and then 50/50 half was still brought and asked whether to bring it at all) Among the rather serious advantages: Location in the very center with a nice view and atmosphere of tourist streets Fridge, kettle and two glasses in the room Bathroom in the bathroom Guest disposable slippers, soap and small shower gels Sufficiently thick curtains and tightly closing windows , so the sun doesn’t disturb you and the screams from the street don’t bother you You can’t hear your neighbors, only when you enter the room Sufficient amount of furniture for two Comfortable mattresses (nothing sticks in anywhere, except that a double bed is 2 beds made up with a gap between the mattresses) Forced exhaust in the bathroom (well draws moisture out of the room after taking a shower/bath) Cozy interior design (I especially emphasize the colorful arch in the room)