Bukhara Hotels with Bars

The location is perfect for sightseeing in the old town. However, the service was expensive, and I was worried about the details such as the poor flow of water in the toilet, the lack of toothbrushes and tissues. The young receptionist was good in English and correspondence, but when I asked the large old receptionist for a taxi, I was refused with a smile saying that I should catch it on the street. It's a pity that breakfast was good.

The lobby manager was extremely rude and they have no such thing as customer service. The receptionist agreed to a late check-out till 12:30 pm (not much of an extension). When I called the reception the next morning to request for some more extension beyond 1230, the lady manager said that we will have to check out at 12 only! I was shocked and I asked her if I hadn't called, would you have bothered to inform me? She very rudely said that that we have to vacate the room by 12 noon or we will be charged an extra days charge. At the check out desk their cars machine did not work or they deliberately didn't swipe it correctly, so we ended up paying in cash! The same cards had worked earlier in the morning at the shops in the local bazaars of Bukhara. Worst experience in the entire trip in Uzbekistan where people were very friendly and helpful.

The room was good with great amenities. The Hotel itself has a Uzbek feel with the sandstone coloured walls and mosaic details in the alcoves . The spa was great . I had a Thai massage and my Masseur was Evan who did a splendid job! I was feeling the relaxing effect of the massage even on the third day . The breakfast buffet was also really good. The shower in the bathroom was also a great one , which is always a positive after a tiring day of walking . Sunita, traveller from India

Fantastic location, just steps away from the Kalon Mosque and Minaret. Spotless rooms, comfortable beds, nice showers with plenty of hot water and good water pressure. Breakfast was extensive and delicious. Owners were incredibly helpful with arranging transportation at a fair rate from the airport and to the train station. Highly recommended!

Beautiful hotel.Beautiful and elegant design in eastern style.Everything at the highest level.The attitude towards the guests is above all praise.Breakfasts are delicious.The hotel itself is located in the heart of the historic area of the city.We are fully delighted, I recommend this hotel to everyone.

Great location, beautiful house / breakfast dining area, and very centrally located in the old town. However, service was lacking and was generally cold. Receptionist seemed under trained as she seemed confused as to how to deal with some of our requests (like booking a transfer to the railway). As well, in order to book an airport / railway transfer to the hotel, you have to contact them first but you cannot book it in advance. You can only book it on the day of your arrival. Thankfully we had an Uzbek SIM card because otherwise we wouldn’t have been able to arrange for a transfer at all upon arrival in Bukhara. As for the room, it was clean and comfortable. However, WiFi was not great (quite patchy and sometimes there was no reception at all). Also there was no “do not disturb” sign available to hang on the door and no safe provided in the room (despite the website saying otherwise). With that said, one morning we left all of our valuables out and unbeknownst to us, the cleaner went in to clean as we went for breakfast. Thankfully nothing went missing however it left us feeling very wary about the security of our belongings. Overall an ok stay.

Don't book, we set two rooms, the store owner gave a room, the other room was changed to a local hotel, much worse, will not make up the difference; the next day at the front desk found that the boss used the same excuse to deal with other scheduled passengers, even the words are the same; Obviously this is the boss's routine, so it is very dishonest, Trip.com should cancel the cooperation with the merchant

This former caravanserai is right in the middle of the old town, a perfect place for exploring from. Our room (140) was in a newer part of the property on the first floor (one down from reception) & meant taking a flight of stairs down & then up again. This no step free access to this part of the building so be prepared to carry your luggage. The room itself was large with good air conditioning & WiFi connection. Unfortunately the safe didn’t work, but was quickly replaced (but the replacement was not secured & could easily be picked up to take contents away). The bathroom was ok, but the shower had a tendency to overflow, so just be careful. Breakfast was in a large room in the basement & was an impressive selection, lots of cakes as well as fruit & hot selections. If there are a lot of people then getting coffee can take time as despite there being two machines the staff insist on serving you & there is only one person on the coffee station & they only use one machine. We also feel that as we were just a couple and not able to speak Russian we were given a lower level of service, always being pushed to the back of a queue or allowed to be interrupted by other guests pushing in. The hotel though doesn’t make full use of its facilities, despite having a central courtyard there are no seats there, in fact there are only about six chairs on the verandas in total and they are outside bedrooms so feels a bit odd to sit there if it is not your room. There was a small courtyard outside our room but again no seats & we only had one chair in the room so couldn’t even use that to sit together outside. Despite the website saying there is a bar, there wasn’t, we were rudely told ‘if you want a drink go over the road’. And the restaurant was shut, supposedly opening again the week after our visit. We did find our way to the roof thanks to a very helpful member of staff, & there is work being done to open a rooftop restaurant, we used some chairs that the builders had left and had a wonderful view of the sunset over the old town. The new restaurant should be an asset. Overall the hotel is ok, needs to capitalise on the assets better, and treat all guests the same.

I stayed in this hotel in November 2023 and very liked. Rooms are big. People very polite in hotel. Big bed. King size bed for family. Most feedback on website are very old, so i had to come check by myself and to my surprise i am very glad

Был в отеле с 13 по 16 мая. Общее впечатление отеля: Из плюсов могу выделить то, что отель находится на второй линии от дороги, очень тихий и спокойный, персонал вежливый и заботливый. Из всех могу выделить Шахрузу на рецепшене, на все вопросы отвечала как истинный профессионал своего дела, подсказала где можно в городе вкусно покушать, куда можно сходить. Так же могу выделить очень даже хорошие завтраки ( Шведский стол). Очень большое и красивое фойе Из минусов, как видно на фото, почти ”Сутки” чинили мне в душевой вешалку для ванны, в номере не предусмотрены зубная щетка и паста, отель уставший, полы скрипят. Телевизор очень маленький с ограниченными каналами ( работало вроде 5-6 каналов и только 2 канала на русском языке про ясновидящих!!))) Резюме: Цена - качество вполне приемлемо особенно для бизнес поездок, либо проездом. Не самый плохой , но и не лучший!