Queen's Court Hotel & Residence

Queen's Court Hotel & Residence Reviews

Queen's Court Hotel & Residence

Dob u. 63, District VII-Erzsebetvaros, Budapest, Pest, 1074, HungaryView Hotel Details
Queen's Court Hotel & Residence
Queen's Court Hotel & ResidenceQueen's Court Hotel & ResidenceQueen's Court Hotel & Residence
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Queen's Court Hotel & Residence Guest Reviews

4.4/5
Very Good
61 review
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(61)
Positive reviews(37)
Reviews with photos/video(10)
Negative reviews(7)
PH_m
Superior Suite
Stayed in Oct 2024
Couples
13 review
3.7/5
Posted on Oct 16, 2024
We only paid $150 per night. You pay what you get. This hotel located in a dodgy area.. right next to a homeless shelter…. 
Darryl Grima
Superior Junior Suite
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
The hotel was impeccable. The option of having a choice of pillows was a wonderful touch. The heated pool and sauna provided a nice break and rest during the holiday.
Guest User
Superior Suite
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Great experience, had wonderful days. Great hotel and great staff!
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Anonymous User
Superior Junior Suite
Stayed in Jun 2024
Business travelers
9 review
4.6/5
Great
Posted on Jul 11, 2024
Great location and complete facilities!
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Guest User
Standard Suite
Stayed in Oct 2022
Couples
15 review
5.0/5
Outstanding
Posted on Oct 21, 2022
I am quite satisfied. I asked the premise that I agreed to upgrade the suite for free. The overall space is very large, but the bedside table is a bit mini, and the mini bar is also very rich, and the things are not expensive. It's a community-like apartment and feels very safe. very nice...
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María
Standard Suite
Stayed in Mar 2022
Couples
2 review
5.0/5
Outstanding
Posted on Mar 8, 2022
Very clean and warm welcome
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amir t
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 5, 2024
Central location and spacious rooms with the most helpful staff with good advice where can we get the most of the city .rich and tasty breakfast served till 11 makes your stay relax and memorable .the helpfulness of staff is not compliment , they provide us a mobile modem when the WiFi was not stable .highly recommended
Response from Property: Dear Amir T, Thank you for your wonderful review. We are thrilled to hear that you enjoyed our central location, spacious rooms, and the helpfulness of our staff. It’s great to know that our team was able to assist you with recommendations and provided a mobile modem to ensure a stable internet connection during your stay. We’re also pleased that you found our breakfast to be rich and tasty, allowing for a relaxing start to your day. Your high recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience. Warm regards, Eszter Kohar Front Office Manager
Luan1998
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 2, 2024
Really good experience, I spent here 4 nights and it really surprised me. The service is really high quality and all confronts are included. Staff is very helpful and kind. The best part of the hotel was for sure the swimming pool and the sauna.
Response from Property: Dear Luan1998, Thank you for taking time to share your thoughts with us. It was our pleasure to make sure your stay at our hotel is relaxing and pleasant. We are happy that you could enjoy our Spa area and that our room facilities and team met your expectations. We would love to welcome you again and in case of any future booking, please do not hesitate to contact us anytime. Warm regards, Eszter Kohar Front Office Manager
rohitshinghal
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 17, 2024
Clean nice big suite room with all amenities , nice and helpful staff, served food at night themselves with a big smile. Very courteous…central location easily accessible to almost all locations, near to Nyugati railway station. Inside courtyard rooms have bigger balconies
6/9
Response from Property: Dear Rohit Singhal, Thank you very much for staying at our hotel and for taking tome to share your thoughts with us. It was our pleasure to have you as our guests! We do hope that in the near future we can welcome you back as our guest. Warm regards, Eszter Kohar Front Office Manager
HB_harmony
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 5, 2024
The Queen’s court hotel is a beautiful hotel and we enjoyed our stay from check in until check out. We received a warm and friendly welcome from Adam who was a great host and offered to take our bags to the room which was so nice of him. The room was beautiful, the en-suite with a beautiful vanity mirror and extending mirror to get ready and a powerful shower. We received a lovely welcome note along with a complimentary gift in the room on arrival which was so thoughtful. We also were given robes and slippers in the room on arrival which was nice touch, especially to use for the spa. The thermal spa was absolutely lush. The beds were comfy and the room had great amenities and was very clean. Great selection in the mini bar, while we did not have any of the mini bar snacks they looked delicious. The hotel lobby was tastefully decorated and lovely for entrance as well as the courtyard and there was a lovely smell throughout the hotel. The staff were incredibly friendly and we felt like Queens throughout our stay and looked after, the staff were chatty and took their time to check in on how we were doing and made up feel very welcome. Particularly at the end of our stay when they asked us how we found our stay and genuinely wanted us to have a great time. There was a gentle music playing in the courtyard outside which created a desirable ambiance. The breakfast selection of Continental and cooked options was absolutely exquisite, such a great variety and was so fresh and delicious, the cooked options were so tasty too. Especially the selection of bread, fruit and sweet treats with amazing jam. Anna-Maria at breakfast was so kind and took the time to acknowledge us and was so friendly and had a lovely way about her. We had drinks from the bar in the evenings and they have amazing cocktails here. All of the little touches added up and made a big impact. Overall we felt very looked after and it was such a beautiful stay thank you to all the staff at the Queen’s court for making our stay so special, would highly recommend this hotel.
6/7
Response from Property: Dear HB_harmony, Thank you for sharing such a detailed and glowing review of your recent stay at the Queen’s Court Hotel. We are thrilled to hear that you enjoyed your experience from check-in to check-out and that our team, especially Adam, made you feel warmly welcomed and well cared for. It is wonderful to know that you appreciated the thoughtful touches in your room. We are also pleased that you found the en-suite amenities and the thermal spa to your liking with the selection in the mini bar, are greatly appreciated. We are delighted that you enjoyed the tasteful decor of our comon areas and that the gentle music added to the pleasant ambiance. We are particularly glad to hear that you had a delightful breakfast experience and that Anna-Maria's friendliness made a positive impression on you. Our team strives to create memorable experiences for our guests, and your feedback is a wonderful affirmation of their efforts. Thank you for highlighting the excellent cocktails from our bar and for noting all the little touches that contributed to your enjoyable stay. We are honored by your recommendation and look forward to welcoming you back to the Queen’s Court Hotel in the future. Best regards, Eszter Kohar Front Office Manager
Gilbert_Chesterton
Stayed in Sep 2024
Couples
3.0/5
Posted on Sep 28, 2024
We had flown in for the F1 race weekend, so hotel choice was limited. Hotel staff were pleasant, but ineffective. Our suite was not cleaned one day and despite repeated requests, this was not rectified. Pool area is very poor and service slow.
Response from Property: Dear Gilbert_Chesterton, Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments about our staff being pleasant, and we sincerely apologize for the issues you encountered with the cleanliness of your suite and the service in the pool area. Please know that your concerns have been noted, and we will address them with our team to ensure improvements are made for future guests. We value your feedback as it helps us enhance our services and provide a better experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Warm regards, Eszter Kohar Front Office Manager
Passenger35873931995
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel was amazing in every way. Fantastic, welcoming staff from the minute we arrived to when we left. Beautiful room and well equipped. Restaurant served delicious meals and good value. All the restaurant staff were lovely but Bianca was exceptional in her service and friendliness. The breakfast was fantastic with such a wide choice of food. The hotel served a delicious afternoon tea in the hallway for all visitors which was a lovely touch. Swimming pool was great too. Cannot fault this beautiful hotel .
Jonathan D
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 18, 2024
Hotel room was simply brilliant we had a bedroom and a living room with a sofa bed.Room also had 2 bathrooms and a small kitchen and was fully airconditioned.Beds were very good too.Hotel facilities also brilliant with a very nice spa/pool jaccuzzi and sauna.Location is also brilliant just metres away from loads of bars and restaurants.Staff are also very polite and helpfull.If I were to travel again to Budapest will definately stay in this same hotel.
Response from Property: Dear Jonathan D, Thank you for your kind review and positive words. We are truly happy that your time in our hotel was relaxing and our services, room facilities and staff met your expectations. It is our utmost pleasure to receive a review like yours as our main goal is to provide exceptional service to all of our guests. We do hope that in the near future we will welcome you back at our hotel. Warm regards, Eszter Kohar Front Office Manager
Karen S
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 18, 2024
Well located hotel, with lovely small courtyard. Music played in the evening. Junior suite was good and nicely resourced with everything needed. The staff were attentive to needs however not intrusive. Facilities such as the pool were an added bonus. I would stay here again if I visit Budapest.
Response from Property: Dear U257WTkarens, Thank you for your kind words and taking time to share it with us. It was our utmost pleasure to have you as our guests and we are truly happy that you enjoyed your stay. It is great to read that the room and live music met your expectations and that we could ensure your vacation in our hotel. Once again, thank you for your kind words and we do hope in the near future we will have the opportunity to welcome you again. Warm regards, Eszter Kohar Front Office Manager
KeshavMenon0401
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 17, 2024
What can I even say. The service at Queens Court Hotel was absolutely impeccable. I have been to some of the great hotels in the world but the service here, in my opinion is right up there with the best. The front office manager, Ms. Eszter Kohar, was so kind to us, and her leadership and quality of service shows in the rest of her team as well as the hotel. The quality of the room, from the utensils, the beds to even the coffee sachets, are amazing. The breakfast, while not huge in quantity was absolutely brilliant in quality.
Response from Property: Dear KeshavMenon0401, We would like to thank you for your kind and positive words. It was our pleasure to have you as our guests and We appreciate your compliment regarding our staff and services. Our team’s goal is to give excellent service and your positive feedback is forwarded to them. Once again, thank you for staying with us and giving us the opportunity to give you our best service and we do hope that we will welcome you back in our hotel. Warm regards, Eszter Kohar Front Office Manager