Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 2, 2026|Deluxe Room
Totoro07Unacceptable hygiene issues for MYR 910/night
Dear Management Team,
I recently completed a stay in Room [Insert Room Number] at a rate of over RM900+ per night. Given this price point, I expected standard luxury hospitality and clean facilities. Unfortunately, the room fell far below acceptable hygiene standards.
During our stay, the bathroom basin was completely blocked and would not drain. Upon inspecting the pop-up drain stopper to see what was blocking the water, we discovered it was covered in thick, black grime and mold. Stagnant soapy water remained trapped in the sink, making the bathroom unhygienic and unusable.
Paying premium rates for severely neglected plumbing and poor sanitation is unacceptable. I have documented this with photos, which are attached for your reference.
I would appreciate a response from the Duty Manager regarding this stay experience and how management intends to address this matter.
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Price per night from:€129
Posted onAug 23, 2026|Deluxe King Room With Pool View And Sofa Bed
Wan RashdanWe just had an amazing time at Marriott Putrajaya and I have to say, the service here is truly top-notch. From the moment we checked in, the staff were so professional, warm, and attentive. Their hospitality made us feel like VIPs.
The swimming pool was a huge highlight for us. It’s clean, spacious, and has a great view. It’s also very *kid-friendly* with dedicated kid pools and wet playground, so my kids spent hours there and didn’t want to leave. The whole resort feels very family-oriented.
Food-wise, everything was excellent. We tried the breakfast was delicious with great variety.
What really stood out was the team. Every staff member we met was professional, helpful, and genuinely cared. They went the extra mile to make sure our family was comfortable.
If you’re looking for a place with *great service, good food, excellent facilities, and a welcoming vibe for families*, Marriott Putrajaya is the best choice. We’ll definitely be back. Highly recommended!
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Price per night from:€105
Posted onOct 5, 2026|Twin Guestroom
Anonymous UserThe front desk service was excellent; they let me check in at 11 AM as soon as a room was ready. While it's not in the city center, the hygiene is much better than hotels and guesthouses of the same price range downtown. However, the coffee cup in the room clearly looked used and unwashed.
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Price per night from:€61
Posted onAug 30, 2026|Guest Room, 2 Twins
Trave_PaulThe room was clean, well-maintained, and the layout was just right—spacious enough to stay comfortable without feeling cramped. Another major highlight was the daily breakfast spread, which was fresh, tasty, and offered a great variety to start the morning right.
Above all, the staff made the experience memorable. Everyone was consistently warm, attentive, and helpful from check-in to check-out. Highly recommended for travelers looking for convenience and comfort. Would definitely stay here again!
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Price per night from:€67
Posted onOct 1, 2026|Deluxe Room
Guest UserThis is my third stay at Sunway Pyramid Hotel, it's a reliable choice for business trips. Its strengths are the transportation and amenities: the BRT connection is convenient, and the mall downstairs offers everything from street food to proper meals, so you don't have to worry about late-night snacks after working overtime. The room is decent, with a large desk, plenty of power outlets, and stable internet. The gym and pool help maintain my routine during business travel. Although the facilities are a bit old, they are well-maintained. The value for money is excellent for the western part of Kuala Lumpur.
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Price per night from:€74
Posted onAug 28, 2026|1-Bedroom Premier
Zaishuiyifang3654Location & Transportation: The hotel boasts an excellent location, very close to [subway station/attraction/business district], with convenient access to dining and shopping. Getting around is completely stress-free.
Facilities & Environment: The room is spacious and bright, with excellent soundproofing that ensures a high-quality sleep. The Wi-Fi is fast and stable, making it smooth for both work and entertainment.
Service Experience: The staff are enthusiastic and efficient during check-in. They respond quickly when issues arise, and room cleaning is prompt and meticulous.
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Price per night from:€76
Posted onAug 30, 2026|King Guest Room
Guest User
Very good. The best hotel nearby. Breakfast was good. There are many small shops nearby. There's a big supermarket downstairs, and things are very cheap there. If you're looking for local specialties, you can buy them here; it's much cheaper than other supermarkets.
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Price per night from:€41
Posted onOct 10, 2026|Executive Deluxe King Room
Guest UserI have to say, this hotel is a wonderful place to relax. The service is super good—the staff's attitude has been excellent ever since I checked in. The young lady at the front desk asked if I had a lot of luggage and offered to help bring it inside. Being able to have dinner in the room was also a truly great experience. In the evening, you can go to the bar for a drink, and the view when waking up in the morning is amazing. It's so nice to feel the breeze while looking out at the lake and waterfall view.
As for the room cleanliness, it was generally very good. I also observed them cleaning another guest's room, and the duvet covers and other linens were completely replaced with fresh sets (I had brought disposable four-piece bedding sets just in case, but they turned out to be completely useless). As for the bathtub, there might have been a little dust in mine, but after rinsing it, it was great. The toilet and shower areas are separated (wet and dry separation).
There are disposable amenities and a hair dryer inside the drawer.
If this trip is all about just wanting to chill, do nothing, and stay in your room, this place is really a great fit.
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Price per night from:€52
Posted onJun 1, 2026|Standard Twin Room
Guest UserI had a wonderful stay at this hotel and would strongly recommend it to anyone visiting Malaysia.
The location is fantastic – right next to an MRT station, which made getting around the city super easy and convenient.
What really stood out for me was the amazing staff. I only brought a USB cable to charge my phone, and they kindly allowed me to charge it in the lobby. That kind of flexibility and friendliness is rare and much appreciated.
As a bonus, I also discovered that the TV in the room has a USB port, so I could charge my phone there as well – a smart and thoughtful touch.
Another great touch – there’s a filtered water pipe available, so you can easily get a cool, clean drink, which is especially refreshing in Malaysia’s hot weather.
Overall, great service, excellent location, and practical little details that made my stay stress-free. Will definitely stay here again.
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Price per night from:€41
Posted onAug 20, 2026|Deluxe Room
Anonymous Userstaffs are friendly and helpful 👍 you can feel that the hotel is slightly old however overall it's not too bad. drainage (sink & shower) is slow as it's probably clogged. we informed the concierge and they managed to solve it. wide variety of breakfast foods too. enjoyed the short 3d2n stay
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Price per night from:€41