Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 5, 2025
Andreea Roxana Tudor
My stay at this hotel was truly exceptional from start to finish. I genuinely felt like royalty throughout my entire visit. Every single staff member — from housekeeping to the restaurant team and the pool attendants — went above and beyond to ensure my comfort. I have never experienced such outstanding hospitality before.
The hotel manager, Mr. Eyad, deserves special recognition for his professionalism and kindness. He personally assisted me with a late checkout, as my flight was scheduled later in the day, which made a huge difference. I would also like to commend Ken and Duncan from the restaurant staff, who were remarkably attentive, courteous, and warm. Each morning, they anticipated my preferences, bringing my latte and omelet without me even having to ask.
The hotel’s location is superb, offering breathtaking views of both the sea and the pool. The cleanliness was impeccable, with housekeeping service provided twice a day, and the quality of the food was excellent. Every detail exceeded my expectations.
This was, without doubt, one of the best experiences I have ever had. Jordanians are among the kindest people I have met, and I am already looking forward to returning in the near future.
Show more
Price per night from:CAD 344
Posted onSep 21, 2025
ВиталийА
A luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!
Show more
Price per night from:CAD 326
Posted onNov 13, 2024
Guest User
Good value hotel in Jordan
I have stayed in 5 hotels during 11 days of trip in Jordan. This is the best one !⭐️⭐️⭐️⭐️⭐️
All of the staffs are so friendly and nice. The restaurant staff is helpful and considerate . On the second day morning, she remembered my breakfast preference 😨, even the details.
There’s an Italian restaurant right near the hotel. You can enjoy discount yet there were cakes,drinks and shisha.
The room is so comfortable and new. I love the design. The night view is so lovely and magnificent. The amenity are good , it’s way better than Movenpick hotel. This hotel offers Dead Sea products for the guests. You can have free drinks from the fridge as well.
Show more
Price per night from:CAD 97
Posted onJan 7, 2026
Igor Per
Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there.
Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline.
Now the reality.
After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant.
Service overall is weak and poorly trained, with one clear exception:
a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team.
Breakfast is chaotic and uncomfortable.
Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency.
The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible.
Bottom line:
Yes, Kempinski is the best option here.
And yet we got food poisoning, weak service, and poor design decisions.
If this is the best, the bar in Aqaba is extremely low.
Show more
Price per night from:CAD 309
Posted onAug 16, 2026|Standard Double Room
Guest User
5/5 Service! Exceptional staff and a great stay in Aqaba
Everything was great overall during my stay.
The team upgraded me for free to a deluxe room with a balcony right at check-in since my initial room wasn't quite ready.
The receptionist team was so sweet, and the room service staff were top-tier. I was under the weather with a sore throat, and they thoughtfully brought hot chamomile lemon tea with honey and extra bottled water straight to my room. That level of care is rare!
The only drawback was that the showerhead wasn't functioning (only the lower tub spout worked, so washing my hair took a bit of gymnastics!), but everything else in the room was comfortable and clean. Highly recommend for the unmatched hospitality alone!
Show more
Price per night from:CAD 83
Posted onApr 30, 2025
Guest User
Everything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
Show more
Price per night from:CAD 352
Posted onNov 28, 2024|Classic Room with Private Balcony 1 King bed
Guest UserThis hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
Show more
Price per night from:CAD 276
Posted onDec 28, 2024|Deluxe Double Room With Sea View
Guest UserVery good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much.
Show more
Price per night from:CAD 76
Posted onJun 5, 2024
Moath
The hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
Show more
Price per night from:CAD 241
Posted onOct 30, 2025
Guest User
Very polite and hospitable frint desk, especially Randa and Carmen. Service from all staff was very good. Only limitations are facilities for young kids. This hotel would suit mostly business travellers or couples.Also of note, is the newly refurbished roof-top bar .overlooking Gulf of Aqaba
Show more
Price per night from:CAD 177