Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 20, 2026
Jit SiangFantastic stay at Episode Gading Serpong! The hotel has a really unique, beautiful design that blends modern comfort with local cultural touches. The rooms are incredibly clean, cozy, and well-maintained. Excellent service from the staff and a great location close to shopping and dining. Highly recommended!
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Price per night from:NZD 100
Posted onMay 10, 2026|Junior Suite
oscar_xinThe service was good, and it's super convenient having Aeon right next door. The only downside is that the lower floors can be a bit noisy at night.
As for cleanliness: The bath towels were clean, but the duvet wasn't clean on the first day. We complained and they replaced it with a new one. For a hotel of this brand, you really wouldn't expect that.
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Price per night from:NZD 92
Posted onAug 8, 2026|Harris Room
Guest UserThe hotel is still new, and the rooms are clean, but the blankets and beds aren't very comfortable. There's a good variety at breakfast, and the staff in the breakfast area are friendly and always offering food, which makes guests enjoy their meal more.
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Price per night from:NZD 122
Posted onJul 22, 2026|Executive Suite King
Guest UserBest Five Star accommodation in Tangerang. Not too far to travel from the international airport and it’s surrounded by all the necessary amenities. The hotel offers Modern classy facilities and extremely friendly and supportive staff. The morning breakfast buffet is out of this world. The breakfast buffet offers too many yummy choices, you need to spend at least a week to go through them all. Would recommend the hotel to anyone visiting Jakarta.
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Price per night from:NZD 188
Posted onDec 20, 2025|Superior Room With 2 Single Beds
Anonymous User
The hotel is relatively new, and its location is great – very quiet around the area. However, the price is quite high, so the value for money is just average. The breakfast is a highlight, especially the unique instant noodles, which are super delicious, even though I heard they're not very healthy. The local specialty snacks are also very tasty.
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Price per night from:NZD 65
Posted onJul 13, 2026
Guest UserThis hotel offers Chinese-speaking staff, making it perfect for business travelers or tourists from China. The decor is very new and the service is flexible. It's also conveniently located near many Chinese restaurants in the Pik area, making dining and transportation very easy. They even serve a Chinese breakfast.
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Price per night from:NZD 135
Posted onApr 21, 2026|Deluxe King Room
Yonghuyizhuxiao_1705
The hotel room facilities are a bit old, and the cleanliness didn't meet expectations. The bedding might have been used for a while as there were yellow stains. The chairs weren't very clean either.
It's right next to the exhibition hall. The good thing is you can get there in 3 minutes. The downside is that if there's an event at the hall, it starts getting noisy from 4 AM, and sometimes there's construction at night. Out of 6 nights, I only had 3 good nights' sleep. The motorcycle noise outside is also very loud, which seems to be a city characteristic and not the hotel's fault.
Overall, I'm satisfied.
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Price per night from:NZD 80
Posted onFeb 23, 2026
Guest User
Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.
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Price per night from:NZD 111
Posted onApr 14, 2026|Deluxe Double Room
L15714NII specifically asked for non smoking room due to allergic condition, the allocated room I got at first smell stale cigarrette smoke. When my allergic starting to trigger (breathing difficulty astmhatic sympthom), I request for room change cause it is not possible for me to continue on. Although the hotel promptly change my room, it would be better if from the check in, they directly allocated correct room. The hotel has gymn and swimming pool, swimming pool looks good but I didn't try. I did try gymn which has quite good equipments but air conditioner was broken during my stay, it is kind of suffocating as the gymn has no window able to be opened. The people services are really good though, from the security all the way to housekeeping staffs very helpful and kind.
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Price per night from:NZD 55
Posted onMay 8, 2026
Anonymous UserThe room is fragrant, tidy and clean. But the bathroom often smells a comb smell (maybe it's the smell from the water drain). The pillows are soft and comfortable, the mattress is also comfortable for the price of 200 thousand, there is a closet but no hangers. Oiya there is a crossing too. The TV is already android but you have to have your own account to watch on Netflix or Disney+. The air conditioner is cold, the water heater works well, there are many plugs provided (this is a great plus point because hotels rarely pay attention to this). The location is very strategic, close to Lippo and can have snacks to the foodcourt on the opposite side. Around the hotel there are places to eat, cafes and mini-mart.
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Price per night from:NZD 11