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9.6/10
Amazing
LLupoDas Haus ist mit viel Liebe gestaltet, das merkt man an jedem Detail. Super freundlicher Service. Da das Hotel mitten in der Altstadt liegt, kann man es nicht besser haben.
HHaopiqilanmaoWas kept up all night by the noise so dizzy the next day that I had to take painkillers. It seriously affected the itinerary for the next day, a very failed stay!
The hotel's central air conditioner (or ventilation system) has a particularly loud noise. Even if the AC in the room is turned off, it is still noisy all night as if you are in the cabin. Especially those rooms facing the long corridor. On the contrary, it will be quieter if it is towards the lobby direction inside, but there is no view at all.
As a five-star hotel, it is necessary to provide a comfortable sleep! This aspect is really bad. The noise was so unbearable that we changed rooms at three o'clock in the middle of the night. Fortunately, the waiter on the night shift has a good attitude, so I opened a few other rooms, let's choose. And she also said that she knows that some rooms have such problems. It appears this is the noise that has been complained about multiple times. That's why I know this row of rooms is so noisy.
So it is more confirmed that this is a problem with the AC system in the building. If you don’t want the white noise and howling like in the cabin all night, you must avoid pits.
Moreover, the bed in the hotel is very uncomfortable. It is the narrowest 0.8-meter small bed without a cushion. The big bed room is to put two small beds together. The twin beds are separated by a narrow gap. Although many in Europe are like this, it cannot be called a 5-star standard at all. The people at the front desk, from the beginning to the end, were arrogant and didn't show any apologies.
In this regard, the Marriott in Bremen is strongly recommended, and the bedding is extremely comfortable.
But one thing to say, the hotel's location, view and breakfast are really great. Walk to all sights in town. Parking at the gate is free at night (18:00-10:00 the next day), and 6 Euros all day during the day.
The staff of Ctrip: they are very responsible to customers, and they battle with the hotel. The service attitude is very good.
TTipsy100Oldstadt Hotel Lübeck is located in the centre. All shops and attractions are accessible by foot. The city's bus network is super and high frequency.
The hotel has old building material. The interior architecture is modern, the rooms are cozy. The bed was comfortable and the wet cell was up to date.
The staff was very friendly and helpful. In the evening, I could use the night entrance with my own key. After check-out the bags were stored until afternoon. Thanks!
TTuldgeGreat little Saturday escape - the hotel is perfect for families and the amenities are great. The breakfast is special but what was the highlight was the service. Really enjoyed our stay here.
GGuest UserVery friendly and helpful staff. Breakfast was very good.
The restaurant calls pretty high prices for ordinary, but not exceptional food.
The DZ was OK, with a small shift of the double bed it would have been comfortable to reach from both sides.
The location is very nice.
JJIANPINGDownstairs is the Casino, and at the beginning it came to another Radisson. The twin room, the front desk MM directly upgraded the suite, very good
GGuest UserThe room is clean and tidy, the location is excellent, because it was a temporary stay, I didn't use any services. I will book this hotel directly when I go to Lübeck or Hamburg in the future.
They have a water dispenser, the water quality is very good, I recommend everyone to go.
GGuest UserTo entire hotel friendly staff. Everything was clean and tidy, so a positive impression as soon as you entered. Despite the room facing the street, no noise penetrated. Good beds, but these are apart. Nice big shower, everything neat and clean.
The staff at the bar were in a good mood even late at night. The breakfast was good, coffee can be selected from two machines. Tasty, small rolls and sufficient toppings are available. Only with the scrambled eggs there is room for improvement.
We were pleasantly surprised by the hotel, especially since the city center is within easy walking distance.
GGuest UserGood value for money when travelling with children. The service was friendly and helpful, the room was a bit dated but clean. The beds were comfortable and the breakfast buffet had plenty of choices. Conveniently located close to the A1 Autobahn with parking available close to the room and still in walking distance of the old city.
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