Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 9, 2025|Deluxe King Room With View
Guest UserThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
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Price per night from:MYR 1,031
Posted onAug 4, 2024
Guest User
The hotel is in a great location with a retro design and great service in the lobby and bar
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Price per night from:MYR 1,168
Posted onAug 5, 2024|Standard Twin Room
Kevindong
The trip to Chile is a perfect ending. If you have the opportunity to come to Santiago, Chile, I highly recommend staying at this hotel: Hotel Las Condes Regal Pacific Santiago. There is a subway station downstairs. It only costs 10,000 pesos to take TransVip's ride-sharing service from the airport to this hotel, which is very convenient. There is a place to change money across the street, as well as KFC, a pizza shop, a 24-hour restaurant, and the hotel's own restaurant La Fattoria is also of high quality. The most important thing is that this area is very safe. When you open the window, you can see the snow-capped mountains not far away🏔️
Service: The check-in time in the hotel reservation instructions is 15:00, but I arrived at the hotel at 10 am. The waiter at the hotel front desk was very nice and helped me check in early. The breakfast buffet on the first floor of the hotel is very rich.
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Price per night from:MYR 536
Posted onJul 12, 2024
Ruoruo306
The hotel is located in the new district, which is very safe. The front desk service is also very good. The sanitary environment is good, and slippers are provided. The hotel breakfast is relatively simple, but it is really nice to be able to see the snow-capped mountains from a distance in the hotel.
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Price per night from:MYR 644
Posted onApr 25, 2025|Spectacular Two Double Room with City View and Balcony
Guest UserMaybe because of the conference, the rooms were full, so the price is a bit high, more than 3000 a night, but other than being a little expensive, there is nothing wrong with it, the service is very good, the facilities are also good, and the scenery is pleasant. Oh, by the way, the breakfast is not good, there are too few things, even the cherries mentioned by other guests are not seen, there are only very limited ordinary fruits.
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Price per night from:MYR 889
Posted onJun 1, 2026
Guest UserThe overall it's really good because the hotel it's firstly very well located as it's close to main Street (excellent transport) but in a small street. Very close to nice dining and commercial areas. It seems Brand New so everythings Shiny and very clean, people a very nice.
I would say the only issues are the very bad window frames which don't isolate the noise of the street and I imagine also the cold weather in winter and the pillows which are uncomfortable.
Beside those two points the hotel is fantastic
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Price per night from:MYR 329
Posted onMar 6, 2025
Guest User
The location is good! It's relatively safe! It's not far from the mall and there's a supermarket nearby! The only problem is that the breakfast is really bad.
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Price per night from:MYR 499
Posted onSep 19, 2025
Angelo Andres Valenzuela Espinace
It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.
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Price per night from:MYR 561
Posted onNov 13, 2024|Deluxe Two Double Room
Xiaopangpang1211This stay was for a business trip. I stayed for one night. The floor was high and very quiet. It is in the eastern part of Chile (rich area). The environment is very good. It is next to the most prosperous luxury mall in Santiago. The transportation is convenient. There are all kinds of famous brands, shopping malls, supermarkets, nightclubs🪩, steak houses, and international cuisines around... The only thing I feel is that the hotel facilities are a bit old and the bed is a bit soft, but the overall feeling is still good. The breakfast is also rich, with various breads, yogurts, fruits, and coffee☕️ Overall, I am very satisfied with this trip🧳Stay
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Price per night from:MYR 545
Posted onOct 17, 2025
Anonymous User
The hotel was very comfortable and comfortable, and the hotel was very comfortable and very comfortable. The hotel is very comfortable and comfortable and is very comfortable and comfortable.
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Price per night from:MYR 369