Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 13, 2025
Millennial_says
The moment you arrive at the hotel, you feel right at home. It's a small boutique hotel with a European flair. Imagine staying at grandma's house, where everything is taken care of and all you have to do is sit back, relax, and soak up the cozy atmosphere. We stayed on the second floor, and I'd like to point out that this hotel does not have an elevator. This hotel has a recreation room, a small restaurant attached to the main house, an outdoor seating area for breakfast, a small bar, and a gift shop. The staff are very welcoming, friendly, and helpful. We had an excellent stay. The location of the hotel is also important to consider. It is a short walk from downtown Victoria, where the main shopping street is located.
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Price per night from:AED 505
Posted onMay 10, 2026|Fairmont Room with 1 Queen Bed, City View, 239 sqft(22 sqm)
Guest UserLived in Victoria for 40+ years and our first stay at the Empress. Great history inside and out. Delicious breakfast in the Bengal Lounge. We will be returning.
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Price per night from:AED 720
Posted onOct 14, 2025|Traditional King Room
Guest UserI would like to share my experience at this hotel are clean, we manged to get free upgrade to suite.
The location is very convenient for accessing various tourist attractions. Directly across the street, you'll find ramen, Subway, Burger King, and several other dining options. It's just a 5-minute walk to Government Street and a shopping mall. The hotel offers a complimentary premium coffee and hot chocolate maker for guests.
Although breakfast is not included, you can enjoy delicious meals at The Ruby, a well-rated restaurant conveniently situated next to the lobby.
If you plan to cook, the nearest grocery Supermart, located 1.2 km away.
The Prime of Whale booking site is just a 10-minute walk from the hotel.
From Hotel to Swartz bay ferries terminal bus ride is 1hr, avoid 430pm to 6pm may takes up to 90mins to reach.
The butchart garden is about 45mins bus ride from our hotel bus stop 180m away from our hotel.
The Fisherman’s Wharf Marina is approximately a 20-minute walk away, allowing you to take plenty of photos along the way.
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Price per night from:AED 349
Posted onNov 21, 2025|King Room Club Level with Water View
BellaRagazzaOverall great experience. The staff was polite and accommodating. Beautiful view and great amenities. The anniversary gift and special touch for the dog was very much appreciated. Looking forward to returning!!
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Price per night from:AED 583
Posted onJun 4, 2025
MOE
such a great experience!! the room was definitely very pretty and the breakfast was delicious too.
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Price per night from:AED 318
Posted onFeb 22, 2026
Guest User
Everything is simply fantastic, the location is very close to the Provincial Council Building and within walking distance. When I arrived at the hotel, there were some room types that could be upgraded. The front desk staff of the hotel would take my room tour until I chose the right one, and few hotels could take the initiative to do this. There is an Aura restaurant in the hotel, the ingredients are fresh and the taste is good. Especially want to say that the scenery of this hotel is simply beautiful.
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Price per night from:AED 602
Posted onJan 20, 2026
Guest User
Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly
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Price per night from:AED 494
Posted onApr 30, 2025|Premium One-Bedroom Suite
Gabriel Huiphenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩
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Price per night from:AED 439
Posted onMar 29, 2026
bobbiipin
Nice hotel with a character. The room can be a little dates but it fits with the overall vibe of the hotel. Room was clean and bed was very comfortable. Breakfast was simple but had right varieties of food that you won't feel the need to go eat outside. Staff were very nice and accommodating too.
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Price per night from:AED 406
Posted onMay 13, 2025
Guest User
The hotel is so beautiful from the outside and the inside. The guys at checkin and checkout were really nice too! We received a welcome drink and biscuits upon arrival, that was so thoughtful ! The room we had was out of a princess story but as its an old building theres no AC so in summer it can be difficult.. We still had fans and they told us that they re working on having rights to install them.
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Price per night from:AED 529