Macdonald Old England Hotel and Spa Reviews

Booked in for two nights could not sleep because of nesting birds all night long one lift broken.breakfast was not the hottest

Great location, friendly/helpful staff. Fine views from the bar and restaurant. Parking is expensive at £20 per night. Room was clean and decent, but overall it’s a little bit tired, with Wetherspoons-like carpet, worn paintwork, creaky doors etc. It could certainly do with a spruce up. Spa was very good.

Check in easy and smooth. Near lake Windermere. Room is clean.

The Macdonald Old England Hotel is well situated, being just a stones throw from the lakeside and the shops in Bowness. The staff are friendly and obliging and the service matches their attitude. The breakfasts are fine, although the staff can sometimes be a bit slow in replenishing the tureens. We did not use the Spa, so we cannot comment on that. Overall, we found the hotel to have all the facilities that we were lookling for and we would be happy to stay there again.

Excellent visit room food and experience was 10 out of 10 from start to finish

It’s a little bit frustrating that we can just see a small window in the lark view room..

Everything was perfect except the gym… the gym is dated and all the equipment is falling apart

Enjoyed my stay at the hotel, it was very comfortable and the staff were extremely pleasant and helpful

amazing hotel oozing with charm,

Great experience at one of the best hotels in the lake districts. Stylish hotel with magnificent views overseeing Windermere. Will definitely revisit again in future.

Very nice hotel. And good services. Beautiful views. You must love it

The room ceiling is slanted, which is not consistent with the promotional photos. The front desk service attitude is too poor, the breakfast is average, and I will not come again.

Already checked in, when sleeping, I heard the sound of rain. I didn't expect that the room was really leaking, and the roof facing the bed was also leaking. Although you changed us to a bigger room with a large and two single beds, the single bed was an extra bed and was not comfortable. We were wearing pajamas, carrying shoes, and some birthday gifts. Finally, my daughter's headphones were left in the previous room. Later, we had to get up and go to the original room to find the headphones. Because the room card was in the original room, we had to go down to the lobby to find someone to open the door. In short, it was terrible. What's more ridiculous is that there were only 2 small bottles of water in the room. When I asked them to send more, they said they would charge. This is the first time I have ever encountered this. We changed to the so-called big room, but there was no heating. The mattress of the small bed I slept on was also uncomfortable. We didn't sleep well for one night. The next day, we were all in pain all over. My daughter's condition was even worse. She caught a cold, but I barely managed to get to the next attraction. The UK is very damp and cold. Just imagine an empty room with no heating, cold hands and feet in the morning. This experience is really terrible. I must give them a bad review.

Good, very good, the room is relatively large, the hygiene is also good, very close to the attractions