Homewood Suites by Hilton Hotels in Boston

The hotel is located very close to China Town and Boston Common, within 15 min walk. Part of the Freedom trail is very close to Boston Common. It’s a bit far from Long Wharf area but still convenient to take a subway to go there. The distance to Farneuil Hall is within 30min walk. Overall it’s a good location. Clean and spacious room space. But the bathroom is the smallest ever Hilton hotel I had seen. The door is scratching the toilet bowl when you try to fully open it. The shower is very small too making it not a pleasant bathroom experience. Other than this, it’s a nice Hilton hotel.

The hotel is about a 8 minute walk from JFK UMass T station; from there it’s quite convenient to get to downtown Boston. The room is clean and large, albeit the furnishings are a bit dated. The bed was comfortable and there was good chairs and furniture available for a couple to use. Didn’t try the breakfast or the cafe, but it seemed decent from what we could see.

The service was pretty good. It gave me a $40 ”Food & Breakfast” credit per day. I just didn't expect that I also had to pay an extra $30 ”Unban Destination Fee” per day.

Although I stayed at this hotel for only 12 hours, the room was quite spacious and confortable and equipped with everything I needed to stay for one night. As I needed to leave the hotel at 5am and could not have breakfast as it started being supplied from 6am. However, staying at this hotel was still worth the price.

Really not that great for the price, it’s a very old building in the city centre, so it’s a little small and feels old too. Location is amazing, service is decent and overall clean. Resort fee is quite expensive and it includes a small daily non stackable voucher for use at restaurant which is not very useful.

Though the customer service at the front desk was great, other things weren’t. When we arrived in our room, we immediately noticed gross stains on the lamp shades and walls. We had a lunchbox with a few snacks for our toddler and when we woke up found chewed holes from mice in the lunch box and multiple bags of food. The bathtub would fill during a shower and took about 20-30 minutes to empty afterwards. Half of the outlets in the room didn’t work. And Convenient for out of staters the breakfast area was closed. My fiancé and I agreed that it’s not worth saving money and from now on we are sticking with Marriott or Hilton!

Although we booked a lower tier room, we ended up on the 10th floor with a view away from downtown. After recent renovations, the room was modern and clean. The bathroom had a large walk-in shower and good lighting. The hotel is located at one end of a luxury mall with expensive stores. This was helpful for being able to walk around without braving the cold wet weather outside. The staff were friendly and helpful. Be aware that guests are charged a $25 amenities fee that becomes credit towards food and beverages at the hotel; this forces you to spend money for some overpriced food; however the food was good. Parking is also overpriced at $69 per night. You can park at the mall for about $50 paying by the hour. There are many good restaurants in the area and it is a reasonable walk to Boston Commons. It’s a good place to stay near the center of the city, but factor in the expensive extras when you are comparing hotels. We would stay there again.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

We visited Boston to watch a musical and this hotel was one of the closest to the theater and it was not as exorbitant in pricing like others were. As you walk in you notice that the lobby is huge. They have a bar/restaurant and already two other restaurant at the facility. We checked in which was quick. The hotel was very clean and nice. We went to our room the 10th floor, it was a double which was fine but the bed was very small. It literally felt like I was on a twin bed. The room was plenty big enough and the bathroom was large and clean. One of the cooler things about this hotel is that they had a wall which was essentially a huge led screen which had various images of Boston. I was literally sitting at the lobby and watching the sites while sitting there-Way Cool!