Guest User
January 31, 2025
Just arrived at the hotel in Xi'an, I climbed two floors of stairs, checked in, climbed another floor, and took the elevator on the third floor. There was a problem with the door of the room assigned to us, and it kept alarming. I pushed it with my hands, but it didn't work; I carried it on my shoulders, but it still sounded; I finally used my feet, but it still sounded stubbornly. The store owner didn't have any intention of solving the problem, so I left angrily, but the store owner didn't refund us. Later, through communication with the Ctrip platform, the platform refunded us, and the matter was settled.
I just suggest that people with children should not stay there, as it is inconvenient to go up and down the stairs; as for other tourists, everyone has their own opinions, but I don't recommend staying there based on my personal feelings.
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