Guest User
April 5, 2024
The front desk staff of the hotel had a bad attitude towards Chinese people. We booked a twin room, but we were given a king-size bed room. When we got to the room, we saw that the twin room in the isolation room had just been cleaned up by the staff. We wanted to move to a twin room, but the front desk refused. We asked to change to a twin room the next day, but the front desk staff said no. We asked to check out but it was not allowed. We have stayed in many hotels and have never seen such service. In addition, the room is very close to the driveway and the noise is very loud.
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