"It was a very nice experience. The aqua park section is very nice and sufficient. Ms. Olga is a perfect host in guest relations. I definitely recommend it as an all-inclusive hotel. It is also clean and has a nice atmosphere. I would not normally repeat the hotel, I would like to be different, but I am thinking of going to this hotel again. The hotel had everything."
"Biz sevdik otel güzel bana iyi geldi gitmek. Aslına bakarsanız kıştan yeni çıkmış olmasına rağmen iyiydi. Filtre kahve makinesi yedekli olsa daha iyi olacaktı"
With a stay at Crystal Club World of Colours - All inclusive in Serik (Bogazkent), you'll be within a 15-minute drive of Asklepion Spa & Thalasso and Belek Beach Park. This all-inclusive property is 18.5 mi (29.8 km) from Side West Beach and 19.9 mi (32 km) from Aquapark.
Pamper yourself with a visit to the spa, which offers massages. You can soak up the sun at the private beach or enjoy other recreational amenities including a complimentary water park and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, an arcade/game room, and shopping on site. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the property's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Excellent
40 reviews
9.6/10
1 night
From PHP 17,447
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"Crystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!"
"The hotel is old, rooms, toilets in the public areas especially. If you come to the pool bar you can wait forever for the service - no one will attend, they will turn around from you while walking past you. I don’t know why is it called “high class all inclusive “… as there were no fresh juice, Red Bull casted 3 eur, they did virgin mojito cocktail with mint leaves already brown color. Animation is average during the day, better in the evening. Not enough Sun beds - you need to hunt for it. Towels close at 6 pm when a lot of kids are still in the pool and need a towel; and no lifeguard.
Territory with the swimming pool is beautiful."
"We were there in January. Of course, we didn’t expect to see all the delights of the hotel territory, but we note that the heated pool was working and waiters served. It was a shame that despite the good sunny weather there were no outdoor activities for the children, everything was done indoors. I can’t say anything bad about this part (children’s animation), but there’s not much good either (saturation is sp****, empty time is filled with watching cartoons or the console, animators often sit on the phone and, in short, everything was somehow relaxed). We went to Land of Legends, it was cool, but there are few attractions for children under 130cm tall.
There are no questions about the food, everything is delicious, sometimes some products disappeared from the shelves and did not appear for a long time. The water park is under renovation, we don’t know what or how it will work in the summer.
The service staff is good, everyone is kind and helpful."
"The actual hotel is different from the photos. There is no large lawn, just a large villa with a yard. If it weren't for the close distance to the event, I would not choose to stay here. The service is OK, and the auntie who makes breakfast is very enthusiastic."
"The hotel is very clean and luxurious. There are many food and drink options, most of which were good. Sometimes the fries at the beach snack weren't as good as expected. The beach is beautiful, the poolside is very eye-catching and the pool water was warmer than it should be."
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