Staybridge Suites Minneapolis-Bloomington

Amazing breakfast buffet!

I normally LOVE staybridge, especially this location i love to stay at. Sadly I was very disappointed with this stay. I'm not sure i would stay at this location again being how un clean and un helpful the stay and staff was. There was hair in our bathroom all along the outside of the tub, as well as in both beds. When I called politely asking for more sheets, we were told to come down to the front desk and get them. Then given just new sets of sheets, I had to go back and ask for the pillow cases. She gave me five folded ones and three unfolded ones. She said she was checking the size, and firmness is why she unfolded them. They were all king size, and 1 out of the 8 were firm, not soft. The unfolded ones appeared just as dirty and smelled as the ones on the bed originally. We also made our beds ourselves. Which I have absolutely no problem doing! As I was a housekeep myself and enjoy making my bed at home. But for the desk lady not even to offer, I found very unhelpful, and the condition of the old and new sheets to be very poor. This stay was a very disappointing birthday get away. Honestly if the desk lady would have been more helpful and kind about everything, i would have felt better about returning. Id also like to note, there are tacky signs, paper signs tapped on all the walls saying what guests should and should not do. Its common sence to someone paying good money to take care of and respect the hotel. Just felt like being in a dirty jail this stay.

super clean, very well maintained hotel, and the location were excellent, very close to everything, MOA

Was just very nice! We had everything we needed and it was cozy

I stay at a lot of hotels for work, the room was fine , bathroom is very small, you practically have to stand in the shower to close the door. As others have stated, the walls are paper thin. When someone closes the door to the room next to you the wall shakes. The hallways are narrow with unnecessary corners making it difficult to access the small elevators with luggage. The breakfast area is not organized very well which causes unnecessary congestion, no place to set your plate down to add ketchup etc. and the condiments should be by the hot food where you would normally use them. The Laundry room was busy from 9am to 10pm Sunday. At one point there were people lined up waiting to use machines that were left unattended. The 5 washers and dryers are free to use. Seemed suspicious that all 5 were in use all day. No complaints with the staff. I probably will look for a different hotel if I’m back in this area.