Top 5-Star Hotels in Bilbao

We had a very comfortable stay in Hotel Carlton. It’s my third time to stay there. The location is fantastic. The whole experience is special. The rooms are very spacious and the bed extremely comfortable. Tea & coffee making facilities in the room are very much appreciated. The little bar is nice for a nightcap after a night out. I’ll certainly stay again

When booking, I specially found a relatively new hotel. The subway is downstairs. The male compatriots are three subway stops to the St. Mame Stadium to watch the ball. Across the road is the British Palace Shopping Mall. It takes 10 minutes to walk to the old town. It is very convenient. The hotel does not have a parking lot, and the public parking lot takes more than 10 minutes. There are many restaurants and cafes around, and it is super convenient to eat.

Hotel location is amazing. Terrace bar on level 7 with views of the Guggenheim was wonderful! Going up to the bar and getting some drinks and snacks was really lovely and the staff at the bar, reception and everywhere in the hotel were always friendly and helpful. Really enjoyed the stay! Close to great restaurants and cafes for breakfast, lunch, and dinner. Try your best to follow a more Spanish time for lunch and dinner to feel the atmosphere and the culture. Late lunch, late dinner, snacks in between such as pintxos and vermouth at different bars around the area.

The location is very good, I feel that this is a veteran five-star hotel with a strong Basque style design. The suite I stayed in, the room was large, the view was good, and there was a garage in the ground. Maybe the room is not new enough, but it is well maintained. Next to the park, walk to the Basque Museum for 5 minutes and Guggenheim for 10 minutes. I recommend.

The hotel is a few steps away from the Guggenheim Museum. It is very convenient to take a walk to the city market and the uphill cable car. The breakfast buffet is relatively good, with hot and cold food. Paid parking in the basement is also convenient. Need to book in advance. The front desk and restaurant waiters are more enthusiastic. A hotel that can be recommended.

First of all, the location of the hotel is very good. There are many public transportation stations at the door, and you can also walk to many attractions and restaurants. The only thing I don't like is the design of the toilet. The bathroom door is half open, and I am worried about water overflowing. In addition, the toilet glass door cannot be opened, which will make it very hot after taking a shower. The hair dryer is placed in the drawer and cannot be moved, which is a bit inconvenient to use. Apart from these, I am generally satisfied~

Hardware is all fine and staff are friendly, but the ability for them to understand English is harder than I thought. If you need to book a taxi to airport or something crucial in terms of timing, better double check. Also, they got a nice small kitchen with disherwasher and washing machine. They provide all detergents for both. However, they don't have basic salt, pepper and edible oil. Microwave is nice and quick to have.

It's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details. 1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off). 2) Centuries of dust on the shelf and TV. 3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time. And I thought: ”ok we can live with that”. BUT 3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?). 4) We get a fan to cool down. 5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective). This hotel recived 3 out of 5 in my rating. P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea) The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest

Environment: Good, there is a small park on the side, and the court is in front Easy to travel, close to attractions Service: The reception is an elderly uncle, very friendly; the beautiful lady who leaves the store also helps to call the car 🚗

Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful. Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about. Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.