Hotel Berlin, Berlin, a member of Radisson Individuals

Hotel Berlin, Berlin, a member of Radisson Individuals Reviews

Hotel Berlin, Berlin, a member of Radisson Individuals

Luetzowplatz 17, Berlin, 10785, GermanySee Hotel Details
Hotel Berlin, Berlin, a member of Radisson Individuals
Hotel Berlin, Berlin, a member of Radisson IndividualsHotel Berlin, Berlin, a member of Radisson IndividualsHotel Berlin, Berlin, a member of Radisson Individuals
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Guest Reviews

8.3/10
Very Good
43 review
Verified reviews
Location8.7
Amenities7.9
Service8.0
Cleanliness8.7
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All reviews(43)
Positive reviews(40)
Reviews with photos/video(13)
Great location(17)
Awesome stay(14)
Awesome rooms(9)
Delicious breakfast(7)
Convenient location(7)
Great service(6)
Negative reviews(3)
Guest User
Cosy Small Room
Stayed in Jun 2025
Solo traveler
14 review
7.0/10
Posted on Jul 5, 2025
Good hotel, great location, but disappointed with the service… either you stay for one night or 4 nights they will only put once water in your room when you first arrive. Which is not fair for people who pays for several nights. I asked the front desk and they simple said no. Same about the Sauna… there is a sauna in the hôtel but it’s only open from 6pm!! Til 11pm. That means we cannot go at all in the morning which is silly. So i went there at 6 pm but i had to ask the front desk to turn it on but they forgot about me and at 7pm it was still not on. Very bad.
Response from Property: Dear Guest,Thank you for sharing your feedback about your recent stay.While we're pleased you found our hotel to be a good choice, we sincerely regret the service shortcomings you experienced. Our Grab'n'Go station at reception is always available for beverage needs, and we've reinforced our wellness area protocols to ensure equipment is ready during advertised hours.Nevertheless, we're delighted our prime location allowed you to experience Berlin's highlights.We hope to have another opportunity to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team
Uhrmann
Cosy Small Room
Stayed in Mar 2025
Business traveler
18 review
10/10
Outstanding
Posted on Jun 22, 2025
Nice hotel, very good location - you can walk to zoologische garten and KaDeWe area
Response from Property: Dear Guest,Thank you for sharing your feedback with us.We are delighted to hear about your positive experience at Hotel Berlin.It is wonderful to know you appreciated our hotel's offerings and enjoyed our prime location within walking distance of Zoologischer Garten and the KaDeWe area. This central position allows guests convenient access to explore Berlin's vibrant cultural and shopping districts while maintaining a peaceful retreat at our property.We look forward to welcoming you back.Best regards,Your Hotel Berlin, Berlin Team
Federico Mazzetti
Superior Room
Stayed in Feb 2025
Family
9 review
8.5/10
Very Good
Posted on Mar 23, 2025
As every Radisson, nothing to complain about. Nice building, especially the lobby
Response from Property: Dear Federico,Please accept our sincere thanks for this kind review.It's heartening to hear that your stay with us left a positive impression.We are delighted that you appreciated the architectural elegance of our hotel and the distinctive ambience of our lobby. Our team takes pride in the unique character of Hotel Berlin, Berlin, and we're thrilled that these aspects contributed to your enjoyable experience.We hope to welcome you back on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team
Yan Sing
Premium Room
Stayed in Feb 2025
Couple
9 review
8.0/10
Very Good
Posted on Apr 2, 2025
Good location. Convenient transport. Check in and check out was very easy.
Response from Property: Dear Yan,Thank you for taking the time to share your opinion with us.We are delighted that you enjoyed the convenient transport, seamless check-in, and hassle-free check-out process at Hotel Berlin, Berlin. It is also great to know that our central location added to the ease of your stay with us, providing swift access to various points of interest within the city.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team
Guest User
Standard Room
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 20, 2025
Good experience! The hotel is not that far from the city center and the main tourist attractions.
Response from Property: Dear Guest,Please accept our sincere thanks for this kind feedback.We are delighted that you appreciated the convenient location of our establishment, which is close to the city center and main tourist attractions. It is great that this enhanced your stay, allowing you to easily explore the wonders of Berlin.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team
Mon Ling
Cosy Small Room
Stayed in Jul 2024
Couple
9 review
8.0/10
Very Good
Posted on Aug 28, 2024
Located about 5 minutes walk from the Nollendorfplatz station which is very convenient. Surrounding the station there are some stores and eateries. We particularly like Shao Mai (vietnamese food) and had meals there a few time on our overnight stay. Checking in is all on I pad but there are staff helping 24hr. Luggage storage was provided
Response from Property: Dear Guest,Please accept our sincere thanks for this kind review.We are delighted that you enjoyed the convenience of our proximity to Nollendorfplatz station and the variety of stores and eateries nearby. Our central location in Berlin ensures that guests can explore the city with ease, and we are glad this was a highlight for you. It is also a pleasure to hear that our 24-hour service met your expectations and that our luggage storage service provided the convenience you required.We look forward to having the occasion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team
Aniuhaa
Standard Room
Stayed in Nov 2024
Solo traveler
25 review
7.0/10
Posted on Jan 3, 2025
check-in check-out was smooth using the self check-in. Staff were nice but not very helpful. Location is close to the bus station and 11 minutes walk to tram station.
Response from Property: Dear Guest,Thank you for taking the time to share feedback regarding your recent visit.We are delighted that you found the check-in and check-out process smooth with our self-service options. However, we regret to hear that our staff, while courteous, did not meet your expectations in terms of helpfulness. We strive to provide exceptional service, and your feedback is valuable in helping us improve. We will use your comments to reinforce the importance of proactive assistance with our team.Nevertheless, it's wonderful to learn that you appreciated our hotel's location. Being situated close to public transportation, including the bus station and a short walk from the tram station, allows our guests to easily explore Berlin's attractions.We hope to welcome you back. All the best.Your Hotel Berlin, Berlin Team
Guest User
Cosy Small Room
Stayed in Feb 2024
Business traveler
1 review
6.0/10
Posted on Mar 10, 2024
The hotel had a good location but getting to the room was overly complicated as the elevator does not go to all floors and the hallways are long and dark. No concierge, and one main thing I did not understand was the fire alarm had two lenses that made me very uncomfortable.
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We're pleased you appreciated our central location near Berlin's key attractions like Potsdamer Platz and the Nordic Embassies district, which many guests find ideal for exploring the city.However, we regret to hear your experience with room access fell short of expectations. Our elevator system prioritizes guest security through controlled access, supported by 24/7 assistance from our lobby hosts and Guest Care Center. Regarding the fire safety system, we utilize Tyco 830PH detectors with dual optical/thermal sensors meeting strict safety standards - these sophisticated systems protect without compromising privacy.Finally, while we don't have a traditional concierge, our multilingual team at the 24-hour Guest Care Center stands ready to assist with local recommendations, transportation arrangements, and any guest needs throughout their stay.We look forward to seeing you again in the future.Best regards,Your Hotel Berlin, Berlin Team
rlhwong wong
Cosy Small Room
Stayed in Jun 2024
Family
11 review
10/10
Outstanding
Posted on Aug 12, 2024
Clean room. Big windows and good sound proof. Walking distant to Haribo store and the Zoo! 10mins car ride to most of the tourist attractions.
Response from Property: Dear Guest,Thank you for taking the time to review your recent stay.It's wonderful to hear that your stay at Hotel Berlin, Berlin was such a delightful one.We are thrilled that you appreciated the impeccable cleanliness of our rooms, the expansive windows offering ample natural light, and our effective soundproofing ensuring a peaceful environment. It's great that our convenient location provided easy access to enjoyable local destinations such as the Haribo store and the famous Berlin Zoo, and that you found the proximity to major tourist attractions to be beneficial for your travel plans.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team
Pattama
Standard Room
Stayed in Feb 2025
Business traveler
5 review
8.5/10
Very Good
Posted on Mar 7, 2025
Good location and hotel staff are friendly.
Response from Property: Dear Guest,Thank you for positively reviewing your recent stay.It brings us immense pleasure that your stay with us was a memorable one. We are delighted that you appreciated our convenient location, moments away from Berlin's heart, and the warm hospitality extended by our team. It is great that you had the opportunity to enjoy the proximity to key attractions and transit options, ensuring a seamless Berlin experience.We all look forward to seeing you again in the future. Best regards,Your Hotel Berlin, Berlin Team
E
Premium Room
Stayed in Jun 2024
Traveling with friends
22 review
10/10
Outstanding
Posted on Aug 6, 2024
Great hotel and location. The here are bicycles to rent at the hotel. The people at the hotel are helpful and patient with us.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are thrilled that your stay at Hotel Berlin, Berlin was a memorable one.We are pleased that you took advantage of our bicycle rental service and found our location convenient for your needs. Our team strives to provide exceptional service, and it is gratifying to know that their efforts made a positive impact on your visit.We look forward to welcoming you back. Kind regards,Your Hotel Berlin, Berlin Team
Anonymous User
Superior Room
Stayed in Sep 2024
Business traveler
38 review
2.0/10
Posted on Nov 4, 2024
It was catastrophic. Service is laid-back.
Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are truly disheartened to hear that our service did not live up to your expectations. At Hotel Berlin, Berlin, we pride ourselves on offering attentive and helpful service, with hosts available in the lobby and our Guest Care Center staffed 24 hours a day to assist with any needs, including support with our digital check-in process. Nonetheless, we understand that your encounter was not reflective of the high standards we strive to uphold. We sincerely apologize for any inconvenience you experienced and appreciate you bringing this to our attention.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Your Hotel Berlin, Berlin Team
aoyjung
Superior Room
Stayed in Jul 2024
Business traveler
8 review
10/10
Outstanding
Posted on Aug 29, 2024
Good location , good vib.
Response from Property: Dear Guest,Thank you for letting us know that you enjoyed your stay.It is wonderful to hear that you had such a positive experience at our hotel. We are delighted that you enjoyed the vibrant atmosphere of Hotel Berlin, Berlin as well as our convenient location, which is indeed central to many attractions and dining options. It's great that you appreciated the good vibes throughout your stay, as we strive to create a welcoming and enjoyable environment for all our guests.We look forward to welcoming you back. Best wishes,Your Hotel Berlin, Berlin Team
Guest User
Cosy Small Room
Stayed in May 2025
Couple
1 review
9.0/10
Great
Posted on Jun 29, 2025
When we arrived and wanted to check in, there were 10 computer terminals, all of which were occupied. After 15 minutes, we were finally able to check in, but we needed help because the information sent to us didn't include a booking number. We weren't the only one; it happened to everyone. I felt like I had booked into a hostel, rather than a buffet, which reminded me of a hostel/youth hostel. The chaos and the noise didn't exactly conducive to a relaxed breakfast. Overall, it was okay. Maybe I'm spoiled by other 4-star hotels, but it definitely has room for improvement.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your impressions with us. We are very sorry that your check-in didn't go smoothly. Of course, our team is available around the clock in the lobby to provide personal assistance if needed—our Guest Care Center is also staffed 24 hours a day. We hope you enjoyed our hotel's central location in Berlin and explored the diverse culinary offerings in the area. We hope to be able to convince you of our service in the future. Best regards, Your Hotel Berlin, Berlin Team
Munkh Erdene
Family Room
Stayed in Oct 2024
Family
6 review
9.0/10
Great
Posted on Nov 28, 2024
Already furnished, very nice hotel, breakfast was great, the best part is that you have to serve and clear drinks yourself, if you can't there is a hotel manager. Sauna open 6-10pm, Internet access was very bad, couldn't use it, checked in without having to register.
Original TextTranslated by Google
Response from Property: Dear Munkh, Thank you for sharing your impressions with us. We are delighted that you had a pleasant experience at the Hotel Berlin, Berlin. Our delicious breakfast certainly gave you a great start to your day. Our breakfast buffet is constantly being updated with a selection of fresh rolls, muesli, fruit, and various delicacies to ensure a perfect start to your day. Thank you for the tip about the internet. We will review this and improve it accordingly. Finally, we are pleased that you enjoyed your stay at our hotel. Our sauna is available to our guests daily from 6:00 PM to 10:00 PM, so you can relax after an eventful day. We hope to see you again in the future. Best regards, Your Hotel Berlin, Berlin Team