Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.9
Service8.2
Cleanliness8.5
Guo Wen Chan
Comfort Room
Stayed in Mar 2023
Travel with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2023
Location was fantastic. Being just next to the river, allowed me to do a run in the morning.
Response from Property: Hello Guo Wen Chan, Thank you for your support and your honest and helpful words. We are pleased to welcome you at the Leonardo Berlin Mitte and to read that you were completely satisfied with our service and standards. Our team and I wish you all the best and look forward to your next stay. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Mustafa
Comfort Room
Stayed in Jun 2024
Solo travelers
6 review
10/10
Outstanding
Posted on Jul 29, 2024
The hotel was clean and in a central location. The room service was very good. The reception staff greets the guests with a smile. It has a nice bar.
Original TextTranslated by Google
Response from Property: Dear guest, We are very pleased to hear that you appreciated both the cleanliness of our hotel and its central location. We are particularly pleased that you emphasized the friendliness of our reception staff. Our team always strives to put a smile on our guests' faces. We hope to welcome you again soon at the Hotel Leonardo Berlin Mitte.Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Waixi
Comfort Room
Stayed in Jun 2024
Business travelers
73 review
10/10
Outstanding
Posted on Jul 24, 2024
Pros:
Breakfast Chocolate Croissant: The hotel's breakfast was outstanding, especially their chocolate croissant, which is simply a delicacy not to be missed. You can feel the freshly baked soft dough and rich chocolate filling in every bite, which is definitely a great start to the day.
Terrace: The hotel's terrace environment is very comfortable and overlooks the beautiful scenery of the city. Whether it is enjoying the sunshine in the morning or admiring the night view in the evening, the terrace provides a peaceful and beautiful space, perfect for relaxing.
Service: The hotel's service is very thoughtful. The front desk staff is friendly and helpful, and the check-in and check-out procedures are very smooth. The room service is also timely and meets our various needs.
Facilities: The hotel is well-equipped, the room is clean and tidy, and the bed is comfortable. The gym and other public facilities are also well maintained and very convenient to use.
Location: The hotel is located in the city center, within walking distance of many major attractions and public transportation hubs. Whether it is a business trip or a leisure visit, the location here is very ideal.
Disadvantages:
Noise: Since the hotel is located in the city center, there may be some city noise at night. However, this did not seriously affect my rest.
Original TextTranslated by Google
Response from Property: Dear Waixi, Your detailed overview of your experience at Leonardo Berlin Mitte is greatly appreciated. It is heartening to know that you enjoyed our delicious breakfast, especially the chocolate croissant, and found our terrace appealing with its beautiful city view.We are also pleased that you found our service to be thoughtful, with friendly front desk staff and timely room service. It's great to know that our convenient location and well-maintained facilities contributed to your satisfaction. We acknowledge your comment about the noise due to the central location. We hope this minor discomfort did not detract too much from the overall positive experience you had with us.Thank you once again for your review. We look forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Guest User
Comfort Room
Stayed in May 2023
Business travelers
9 review
8.5/10
Very Good
Posted on Jun 17, 2023
Not a twin bed, only a small bed, and the house is very noisy facing the train station
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East