Orange Hotel (Beijing Yansha Liangma River) Reviews

I had a pleasant experience with this hotel. On my last day of stay, I realized I left my phone on the taxi upon reaching the hotel, and the hotel staffs were very helpful in helping me to manage the situation. Being a foreigner I was very helpless without a phone, but the staff helped me to contact the police, accompanied me throughout the whole process of getting my phone back. Without the staffs' help I wouldn't be able to catch my flight on time. I'm very appreciative of everyone's help.

Very nice service. Friendly receptionists. Clean and new interior. Good location. Easy to get a ride. Right next to the river park. Beautiful scene. Booked "large queen" bed room, which is equivalent to king size.

I had a great stay at the Orange Hotel, but what really made it special was Ms. Shang Yu at the front desk. I lost a package in another city, and they went out of their way to help me track it down and get it delivered with nothing being lost in the end. On top of that, they answered every question I had and helped with every little problem—always with a smile. The hotel itself was fantastic—clean, comfortable, and in a great location—but the service truly stood out. Huge thanks to Shang Yu for making my stay so smooth. I’d definitely come back!

I had a wonderful stay at this hotel! The customer service was excellent, and the front desk staff were incredibly helpful and polite. The room was big, clean and well-maintained. I would definitely love to stay here again. Highly recommended!

Just headed over from Wangfujing which was very centralised with lots of food options and places to visit nearby so this location was definitely not as accessible/convenient. Would still recommend staying around the Wangfujing area if you’re looking at travelling via the subway and want to experience the night shopping life. However, when it came to cleanliness and hotel amenities, I would say that Orange Hotel has it all! They have optional breakfast provided, a small gym, complimentary coffee/tea/juice at the lobby and even a laundry room - very useful for those on a long trip. Price-wise, definitely worth your buck for the well-renovated and luxurious-looking room. Service was exceptional and Shen Nan at the reception, who assisted us during check-in and out, was very friendly and even gave us some gifts upon check-out. Enjoyed our stay here!

Good location and friendly staff. They have good aminities like gym and washer drier. But our rooms weren’t in the main building, it was small building without wifi even phone network wasn’t working in their room. Such a big problem

My first Orange Hotel stay and it's exceeded my expectations. Being a local chain known for its budget style, I was imagining Ibis type but it turned out much better. The hotel looks old from the outside but this being a newly opened one, everything inside looked clean and modern. Smart lifts where my room level is automatically detected once the card is scanned. I got a smart room that's controlled by Xiao Du小度 (their equivalent of Siri / Alexa). I had fun commanding Xiao Du to adjust the aircon temperature and switching on/off the TV, lights and even the curtains. They also have a food delivery robot and provide free self service laundry facilities. There's a small gym here which I didn't use. The room is a little small for 2 pax but more than comfortable for 1. The standing shower and toilet is separated and both of good size. The bed is firm and pillows comfy. Bottled water, mini fridge, tea bags are provided. Basic shower amenities are also provided, along with a pack of disposable toothbrush and comb at check in. I like the open wardrobe concept and they provide many hangers here including the clip ones. It's a rather basic hotel in general but certainly value for money. There are also quite some eateries along the street just a few mins walk from the hotel. I wouldn't mind staying here again the next time I visit.

Excellent location very near to some great sites easy to get around clean hotel, clean rooms great breakfast

A little far from the metro, but otherwise an excellent location. Right on the Liangma River, which had been fixed up in recent years with a waterfront parkway on both sides. Hotel is very new, still in quite good condition. Room was a little on the small side, but that is too be expected in Beijing. Really couldn’t ask for more as a solo traveler.

The room is very clean and functional. The staff are kindly and helpful. The service and facilities very nice.

Friendly staff. I lost something and they kept it for me a week later. Thank you!

Clean and new decor, good location, a recommended stay! Free robot food delivery.

Great breakfast, Hotel was clean! Friendly and helpful staff

Have stayed for a total of 5 nights across 2 bookings. The experience didn't start off well - the check-in took more than 30 mins although we were the only ones there. The front desk rep persistently asked us to cancel the booking on trip.com as they could offer us a better rate with free breakfast. We turned down the kind offer as we had plans to have breakfast outside, did not want to deal with the hassle of a credit card refund and the price difference wasn't that much anyway. This went on for more than 15 mins despite us telling him definitely that we just want to check in and rest after a long day. Room - cleanliness can be better. The room had a really musky smell. Gaps of the sofa were SO dirty with hair, dead skin and all kinds of stuff. Floor of shower area was grimy. Might be a personal preference issue but the electrical circuit of the Family room was really odd. While the family room had 2 bedrooms + 1 living room, there were only two light switches in total. The lights for one of the rooms (twin bed room) are connected to the living room. Only the queen bed room has a standalone switch. Please only book the family room if everyone is going to sleep and wake up at the same time else it's going to be torturous. We had checked with the front desk - it's apparently like this for all the family rooms except one which does not have a living room. Network connectivity - free wifi is provided. If you're a non-local trying to use vpn or sim that can connect to networks that can allow you to access social media platforms, good luck :) according to the front desk, "too bad" as connectivity to some network providers at the hotel (e.g. china unicom) is just bad. House-keeping & Amenities - daily housekeeping was done (mainly throwing of trash and making of bed). Amenities (e.g. shower gel, shampoo, toothbrush, toothpaste, comb, etc.) are provided. There's also free self-service laundry & drying available. Location - generally ok if you're intending to take taxi / didi everywhere. Metro is a distance (＞15 mins walk) away and the station is on Line 10. You would need to change at least once to arrive at popular tourist attractions. Not much good food around. There's a 7-11 about 7 mins walk away. Front desk service (2 males) - on top of the bad experience during check-in, most requests (other than one) were not attended to too. For example, requesting for one extra floor towel as the toilet is always wet (it never came) and requesting for help to book a taxi (the guest officer disappeared after agreeing to help and asked us to wait).