Crystal Hotel Beijing Wangfujing Forbidden City - Photo Gallery

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your detailed stay experience. We are very happy that you can fully enjoy the convenience brought by the hotel's location in the core area of ​​the city center. It is a great encouragement for us to know that you like the rich variety of our breakfast and think it is worth the money. We are very pleased to get your recognition in some small details. At the same time, we would like to sincerely thank you for your valuable suggestions. We apologize for the visible stains in the bathtub you reported. We have reported it to the housekeeping department as soon as possible, and will immediately strengthen the deep cleaning process and inspection efforts in the relevant areas to ensure that similar situations do not occur again. We have received your suggestions on the cleaning of self-service tableware. We will further strengthen the cleaning, disinfection and inspection standards of tableware to ensure that guests are provided with cleaner and safer dining utensils. Your feedback is very important to us and is the key to helping us continuously improve the quality of our service. Thank you very much for still choosing to recommend our hotel! We look forward to serving you again when you visit Beijing next time. I wish you a pleasant journey and a good life! Hotel General Manager: Meng Yuanyuan

Response from Property: Dear guest, hello! Thank you very much for your review of the hotel in your busy schedule and for sharing your stay experience with us. The hotel is located next to Wangfujing Pedestrian Street, where it is quiet in a bustling environment. It is close to Tiananmen Square, the Forbidden City, and Wangfujing Commercial Street. It has a superior geographical location and can meet your multiple travel needs. The hotel lobby is mainly light-colored, with fresh light green added locally to add vitality to the space. We hope to create a fresh and elegant space atmosphere. After visiting the bustling and noisy commercial street, you can return to a quiet and comfortable environment to relax. Whether you are doing business or traveling for leisure, Beijing Wangfujing Street Orange Crystal Hotel is your first choice. Due to the recent peak tourist season, there are more guests staying in the hotel. It may take a little longer to wait for the elevator during peak hours, so I am really sorry for giving you a bad experience. We attach great importance to the breakfast issue you raised. We have now further optimized and adjusted the ingredients, flavors and types of breakfast to meet the taste needs of more guests. Every Crystal employee adheres to the concept of "being kind and willing to see things from the customer's perspective" and treats every guest as a family member. We use our most sincere, enthusiastic and caring warmth to make you feel truly at home. Thank you again and look forward to your next stay. I wish you a happy life! Hotel General Manager: Meng Yuanyuan!

Response from Property: 尊敬的賓客您好，非常感謝您入住桔子水晶王府井大街酒店，並與我們分享您的入住體驗我們非常重視您的入住感受，對隔音問題給您帶來的困擾深表歉意，您的意見我們已第一時間傳達給工程部門，將全面檢查隔音設施，力求為客人提供更寧靜的環境。您的認可是對我們最大的鼓勵，我們將在以後的工作中繼續保持並努力進步，誠摯的邀請您的再次光臨，祝您生活愉快，工作順利！酒店總經理:孟媛媛

Response from Property: Dear guests, we are very honored to provide you with a satisfactory stay experience. The hotel is located on the west side of the intersection of Wangfujing Pedestrian Street and apm shopping mall. It is just a 10-minute walk from Jinyu Hutong Station, Tiananmen Square, Peking Union Medical College Hospital, and Dongdan Business District. Metro Line 1 can directly reach Beijing Universal Studios. The transportation is very convenient, and the superior geographical location can meet your multiple needs for food, accommodation, travel, shopping and entertainment. Orange Crystal, as a mid-to-high-end hotel brand under Huazhu, has always followed the service concept of thoughtfulness and just the right amount. The various snacks, fruits, and teas in the lobby are also the most sincere greetings to you. We strive to create a brand hotel that satisfies more customers. Thank you for your support and look forward to your visit again! Hotel General Manager: Meng Yuanyuan

Response from Property: Dear guests, we are very honored to provide you with a satisfactory stay experience. The hotel is located on the west side of the intersection of Wangfujing Pedestrian Street and apm shopping mall. It is just a 10-minute walk from Jinyu Hutong Station, Tiananmen Square, Peking Union Medical College Hospital, and Dongdan Business District. Metro Line 1 can directly reach Beijing Universal Studios. The transportation is very convenient, and the superior geographical location can meet your multiple needs for food, accommodation, travel, shopping and entertainment. Orange Crystal, as a mid-to-high-end hotel brand under Huazhu, has always followed the service concept of thoughtfulness and just the right amount. The various snacks, fruits, and teas in the lobby are also the most sincere greetings to you. We strive to create a brand hotel that satisfies more customers. Thank you for your support and look forward to your visit again! Hotel General Manager: Meng Yuanyuan

Response from Property: 尊敬的賓客，您好！感謝您選擇桔子水晶北京王府井大街酒店，酒店位於王府井步行街旁，緊鄰天安門、故宮、大柵欄、王府井商業街、國家博物館等，地理位置優越，可以滿足您衣食住行遊購娛的多重需求。酒店的早餐營養豐富，乾淨衞生，除中西自助菜品外還提供老北京特色炸醬麪、餛飩、清湯麪等等，酒店房間的設施設備也是有設計師精心設計融入了清新淡雅的理念，為您打造一個優雅別緻，愜意舒適的入住環境。每一位水晶的員工都秉承着“心懷善意、樂意，從顧客角度看問題”的理念，把每一位客人都當做家人般招待，用我們最真誠、最熱情、最貼心的温暖讓您體驗真正的賓至如歸，再次向您致以感謝，非常期待您的下次入住，祝您生活愉快！酒店總經理:孟媛媛

Response from Property: Dear guests, hello! Thank you for choosing Crystal Orange Hotel Beijing Wangfujing Street. The hotel is located next to Wangfujing Pedestrian Street, close to Tiananmen Square, the Forbidden City, Dashilan, Wangfujing Commercial Street, the National Museum, etc. It has a superior geographical location and can meet your multiple needs for food, clothing, housing, transportation, travel, shopping and entertainment. The hotel's breakfast is nutritious, clean and hygienic. In addition to Chinese and Western buffet dishes, it also provides old Beijing specialty noodles, wontons, clear soup noodles, etc. The facilities and equipment of the hotel room are also carefully designed by designers and incorporate fresh and elegant concepts to create an elegant, unique, cozy and comfortable accommodation environment for you. Every Crystal employee adheres to the concept of "being kind and willing to look at problems from the customer's perspective", treats every guest as a family member, and uses our most sincere, enthusiastic and intimate warmth to make you feel truly at home. Thank you again, and look forward to your next stay. I wish you a happy life! Hotel General Manager: Meng Yuanyuan

Response from Property: Dear guests, we are very honored to provide you with a satisfactory stay experience. The hotel is located on the west side of the intersection of Wangfujing Pedestrian Street and apm shopping mall. It is just a 10-minute walk from Jinyu Hutong Station, Tiananmen Square, Peking Union Medical College Hospital, and Dongdan Business District. Metro Line 1 can directly reach Beijing Universal Studios. The transportation is very convenient, and the superior geographical location can meet your multiple needs for food, accommodation, travel, shopping and entertainment. Orange Crystal, as a mid-to-high-end hotel brand under Huazhu, has always followed the service concept of thoughtfulness and just the right amount. The various snacks, fruits, and teas in the lobby are also the most sincere greetings to you. We strive to create a brand hotel that satisfies more customers. Thank you for your support and look forward to your visit again! Hotel General Manager: Meng Yuanyuan

Response from Property: Dear guests, thank you for your praise for the hotel in your busy schedule. On behalf of Huazhu, I want to win the trust and favor of guests, which has always been our hospitality principle. Your favor is the greatest encouragement and help to us. The hotel rooms use intelligent human body sensing lighting system, electric curtains and equipped with Bluetooth speakers that can be connected to the room TV. Long time, short encounter, we hope that you are happy every day in the hotel. Your recognition is the greatest encouragement to us. We will continue to maintain and strive to make progress in our future work. We sincerely invite you to come again and wish you a happy life and smooth work! Hotel General Manager: Meng Yuanyuan