Donghua Hotel

Donghua Hotel Reviews

Donghua Hotel

No.32 Dengshikou West Street, Dongcheng District, Beijing, 100006, ChinaView Hotel Details
Donghua Hotel
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Donghua Hotel Guest Reviews

4/5
2266 review
Verified reviews
Location4.1
Amenities3.8
Service4.2
Cleanliness4.1
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All reviews(2266)
Positive reviews(2017)
Reviews with photos/video(170)
Easy to get around(215)
Friendly front desk staff(209)
Amenities lacking(136)
Great value for money(130)
Close to metro(66)
Convenient for shopping(63)
Clean bedding(15)
Negative reviews(249)
iluv2travel
Queen Room
Stayed in May 2024
Couples
16 review
2.0/5
Posted on Jun 15, 2024
Don't recommend staying in this antique style hotel. The whole building and room were extremely old and run down. There's no lift to 3rd floor to the rooms. Inside the room, there's stains on the floor. Did 2 bookings, 1 for a night and another for 2 nights, thankfully the 2nd booking had free cancellation. The only advantage of this hotel is that the famous 四季民福烤鸭 is right beside the hotel, I was able to take queue number, and head back to room for a 1.5 hr wait. 王府井步行街 is near about 10 mins walk? Not worth for the price paid even for a night.
Response from Property: Dear guest, thank you for your review. The hotel was built in the early 1990s, and it has been a long time since then. We also plan to renovate this year and update new equipment. We are deeply sorry that we failed to bring you a satisfactory accommodation experience this time. We look forward to seeing you again after the renovation.
Atiroj
Superior Double Room
Stayed in Nov 2024
Couples
3 review
3.2/5
Posted on Dec 30, 2024
Good location No elevater, room is old But Its OK if you just need only a place ro sleep
Response from Property: Dear guest, thank you for your review. The hotel was built in the early 1990s, so it has been a while. We also have plans to renovate this year and will also update new equipment. We apologize for not being able to give you a satisfactory accommodation experience this time. We take your questions very seriously and the relevant departments are already conducting self-examination and rectification. , looking forward to our gathering again after the renovation.
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
14 review
2.2/5
Posted on Nov 11, 2024
The room is very old especially the toilet that looks so dirty. The floor is super cold with no heater so we were freezing all night. They put us on 5th floor and with no elevator, you have to really think if you want to do that every day and every time you come in and out of your room. Despite the good location, the room you got is not worth it. 
Response from Property: Dear guest, thank you for your stay. All rooms in the hotel are equipped with independent heating and cooling air-conditioning. If you feel cold at night, you can turn on the air-conditioning. There is no elevator in the hotel and we have also noted it on the website. The room type of the superior king bed room you booked is on the fourth or fifth floor. The hotel will be renovated next year and an elevator will be installed. All the hotel staff look forward to seeing you again after the renovation. Have a pleasant journey!
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Other
2 review
3.7/5
Posted on Apr 28, 2024
Booked this hotel for a shower and 2 hours rest before my flight. No lift but a secured place. The check-in staff was polite and friendly. The bed was comfy but the toilet was a bit run down. Overall ok experience.
Response from Property: Dear guests, judging from the point rating, we still have many areas for improvement. The hotel will be undergoing renovations today and will also install an elevator.Thank you very much for your affirmation of our services.All hotel staff look forward to seeing you again after the renovation!
Pham
Superior Double Room
Stayed in Apr 2024
Other
1 review
1.0/5
Posted on May 23, 2024
Dirty, old, no elvevator, service staff attitude is very bad
Response from Property: Dear guests, thank you for your stay. The hotel will be renovated and upgraded this year. After the renovation, we will present a brand new environment to you. All hotel staff look forward to meeting you again after the renovation!
Juan Pablo
Single Room
Stayed in Jul 2024
Solo travelers
2 review
2.7/5
Posted on Aug 12, 2024
It is a really old hotel , the staff is not that friendly but they help with what they can, the room is ok but it’s nos nice at all , the AC works well
Response from Property: Dear guest, thank you for your review. The hotel will be renovated later. All hotel staff look forward to seeing you again after the renovation!
Batbayar
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Apr 11, 2024
Nearby wangfujin. Great location to shop in wangfujing.
Response from Property: Hello dear guests!Thank you for taking the precious time out of your busy schedule to give a sincere review of your stay at Donghua Hotel. We are honored to read your review.Donghua Hotel is located in the prosperous commercial district of Wangfujing, a prime location in the capital where historical places of interest are concentrated. It has an excellent geographical location and convenient transportation.It is adjacent to the shopping mall Xindong'an Market, apm, department store, Wangfujing Snack Street, and the surrounding facilities are complete.Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!Welcome to come back and experience it again, and wish you a happy life!
Riad Al Mansur
Superior Room (2 beds)
Stayed in Nov 2024
Solo travelers
2 review
3.2/5
Posted on Dec 17, 2024
Location was excellent and behavior of the Staff was good.
Response from Property: [Superior location] [Considerate service] Dear guest, thank you for your review. The hotel was built in the early 1990s, so it has been a while. We also have plans to renovate this year and will also update new equipment. We apologize for not being able to give you a satisfactory accommodation experience this time. We take your questions very seriously and the relevant departments are already conducting self-examination and rectification. , looking forward to our gathering again after the renovation.
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2024
Solo travelers
4 review
3.5/5
Posted on Aug 14, 2024
Good location, famous Peking duck restaurant just downstairs. However, there's no lift. Also, the air conditioner in my room was hot, they quickly resorted to bringing me a fan instead. They provide luggage storage after checkout.
Response from Property: Dear guest, thank you for staying at Donghua Hotel. We are deeply honored. Donghua Hotel is located in the prosperous commercial district of Wangfujing, the prime location of the capital where historical sites are concentrated. It has a superior geographical location and convenient transportation. It is close to the shopping center Xindongan Market, apm, department store, Wangfujing snack street, and is surrounded by the Forbidden City, Tiananmen Square, Beihai Park, Jingshan Park and other historical sites. The transportation is very convenient. It is only a 40-minute drive from the Capital Airport. The surrounding facilities are complete, and the food, leisure and entertainment are wonderful.The hotel was built in the early 1990s, and it has been a while since then. We also plan to renovate this year and update new equipment. We are deeply sorry that we were unable to bring you a satisfactory accommodation experience this time. We look forward to seeing you again after the renovation.
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Good service hotel especially friendly service by front desk staff mr.郝肖港,赵芳👍
Response from Property: 〖Attentive Service〗Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Donghua Hotel. We look forward to your visit again to review our progress and wish you a happy day!
niti
Family Room
Stayed in May 2024
Family
1 review
3.5/5
Posted on Jun 30, 2024
hotel is near food centers, shopping centers, local market (behind hotel), near Beijing Metro. But there is no elevator, if you are strong enough to bring your 20s kilogram up to 5th floor, then this hotel is perfect (also no refrigerator).
Response from Property: Dear Guest: First of all, thank you for informing us of the problems we encountered during your stay. We regret that the facilities and equipment of the room have not met your expectations. We sincerely apologize for the many questions you have feedback. We will upgrade the hotel in the near future to better improve the satisfaction of you and other guests. We hope to have the opportunity to offer you a better experience in the near future.
Guest User
Single Room
Stayed in May 2024
Solo travelers
1 review
2.5/5
Posted on Jun 10, 2024
Its cheap and location good. Pretty run down, staff didn't speak any English, can hear noise from other rooms, like the continued spitting from other guests. If ya want cheap and location good but not fussed on standards, then this works, but I would rather pay a little more and get something a bit nicer
Response from Property: Dear guest, thank you for your review. The hotel was built in the early 1990s, and it has been a long time since then. We also plan to renovate this year and update new equipment. We are deeply sorry that we failed to bring you a satisfactory accommodation experience this time. We look forward to seeing you again after the renovation.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Couples
3 review
2.7/5
Posted on May 17, 2024
Location is great, but the room wasn't. If you want to stay in the city center for a cheap price it's ok, but be prepared for not so good conditions.
Response from Property: Dear guest, thank you for your stay.The hotel will be undergoing renovations this year. We sincerely apologize for not being able to give you a satisfactory accommodation experience this time.I look forward to seeing you again after the renovation!
George
Superior Double Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 30, 2024
If you are not physically challenged and love the sight and sound of an era gone by, this is a hotel for you. The location is ideally situated near well-known Beijing attractions. Furthermore, it is next door to the Michelin-award-winning Peking Duck restaurant, Peking Chamber (or 四李民福烤鸭店). As a hotel guest, a visit to this restaurant is a "must", unless you are willing to forego a part of your Beijing experience. I had dinner at this restaurant on two occasions during my 6-night stay! The wi-fi is a bit weak. I was informed due to their location amidst numerous government offices, router allocation is limited. On the other hand, if you sit outside near Peking Chamber, you can easily connect to that restaurant's wi-fi. The hotel staff was helpful, particularly, Miss Zhang Xinyu, who assisted me with my laundry needs and scheduled my visit to Tiananmen Square to witness the National Flag lowering ceremony. I also like to thank Miss Li Yiran for her kind thoughts ensuring I had a memorable stay (which I did) at the hotel.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Donghua Hotel. We look forward to your visit again to review our progress and wish you a happy day! !
Tony and me
Superior Double Room
Stayed in Mar 2024
Solo travelers
10 review
3.7/5
Posted on Jul 3, 2024
This hotel needs renovation, everything is old and out of date, it is not very pleasant to use the bathroom. Convenient location, the price is not the cheapest for such a room.
Response from Property: Dear guest, thank you for your review. Thank you for your recognition of our hotel. The hotel is located in Wangfujing, and it takes only 10 minutes to walk to Wangfujing Pedestrian Street. The hotel is only 5 minutes away from Metro Line 8, Jinyu Hutong Exit C, and it is very convenient to go to the Forbidden City, Temple of Heaven, Summer Palace and Tiananmen Square. The hotel was built in the early 1990s, and it has been a long time since then. We also plan to renovate this year, and we will also update new equipment. The hotel deeply apologizes for not being able to bring you a satisfactory accommodation experience this time. We look forward to seeing you again after the renovation.