Ruman Hotel (Zhongguancun East Road Branch)

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Ruman Hotel (Zhongguancun East Road Branch)
如漫酒店（北京中关村五道口店）
2nd Floor, Hengxing Building, No. 89 Zhongguancun East Road, Haidian District, Beijing, China
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Guest Reviews

9.5/10
Outstanding
712 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.7
Guest User
Man Yue Selected Double Bed Room (Smart Guest Control, 65-Inch Screen Tv, Mini-Fridge)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 23, 2025
Very happy to be in China first time, I enjoyed staying and I will came back again 😄
Response from Property: 尊敬的客人，您好:非常高興酒店能為您提供舒適的住店環境和滿意的服務體驗，同時非常感謝您對酒店的認可及推薦!細緻的服務贏得了廣大賓客的一致好評，當然最少不了的是一直努力追求極致服務的工作人員與每一位一直信賴支持的賓客，您的滿意是我們最大的快樂。感謝您對酒店的支持，恭候您的再次光臨!
Guest User
Special Queen Room
Stayed in Apr 2025
Couple
1 review
3.0/10
Posted on Jun 1, 2025
The room smelled very bad of smoke, even though they claim the room is smoke free. There even is an ash tray in every room. When we wanted to change room, we had to pay additional money and we still ended up in a room with a lot of smoke. The service was bad when addressing this problem. Don’t recommend to stay here!
Response from Property: 尊敬的賓客您好!對於此次事件我們感到十分抱歉，針對您提到的問題酒店進行了改正，確保不會再發生類似情況，由此給您帶來不好的感受酒店再次向您致歉，同時我們也力求把最好的一面都展示給所有回家的客人，也希望您能給我們一個再次服務您的機會，讓您見證我們的成長和改變，最後祝您:生活愉快!事事順心。
Guest User
Special Queen Room
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 3, 2025
The whole room is equipped with smart home furnishings. It is very clean and comfortable. It is far ahead of other rooms of the same price in Beijing. The bedding is absolutely well received. Even a patient with long-term insomnia can sleep soundly. I have already bought their four-season quilt and plan to buy one for my own home. I will stay at their house when I come to Zhongguancun in the future. I hope they can maintain this standard.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest motivation. We are glad that you like the spacious and bright space and exquisite decoration of the hotel. We have been committed to creating a comfortable living environment for guests. We will continue to work hard to improve ourselves so that you will be more satisfied and comfortable in your future travels. Ruman Hotel (Zhongguancun East Road) looks forward to meeting you again in our hotel!
Guest User
Special Queen Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 10, 2025
The hotel staff has a sincere service attitude, the room facilities are complete, the layout is clear, and the room type is upgraded
Original TextTranslated by Google
Response from Property: .尊敬的賓客：您好！非常感謝您入住酒店並給予高度的評價！酒店樂於傾聽您對酒店最真實的評價，同時酒店也致力於每一個板塊都在不斷努力，要求更加精細、及時的服務每一位到店賓客，很高興看到您對我們工作的認可，我們懷揣着您的這份信任，將不斷進取時刻準備着給每一位賓客帶來優質的服務，期待您的再次光臨！
Yingxin
Man Yue Double Bed Room (Smart Guest Control, 65-Inch Screen Tv, Mini-Fridge)
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 7, 2025
The facilities are very good, very quiet, and the place is very convenient. It is a very new hotel with a smart toilet and Xiaoai ai console. The service is also very good. I accidentally broke the cup and gave it to them ashamedly. They quickly replaced it with a new one for us. Thank you!
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價！您的滿意是我們最大的動力。 很高興您能喜歡酒店寬敞明亮的空間和精緻的裝飾，我們一直致力於為客人打造舒適的居住環境。前台工作人員也會因為您的誇獎而備受鼓舞，他們會繼續以熱情周到的服務迎接每一位客人。
Zhezhanping
Man Yue Superior Double Bed Room (Smart Guest Control, 65-Inch Projection Tv, Mini Fridge)
Stayed in Apr 2025
Couple
4 review
9.0/10
Great
Posted on May 6, 2025
It is suitable for business travelers. The overall hygiene and environment are good. Facilities: Complete Hygiene: Not bad Environment: Good Service: Good Only one floor, the hotel is on the second floor, close to the Institute of Physics of the Chinese Academy of Sciences.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價！您的滿意是我們最大的動力。 很高興您能喜歡酒店寬敞明亮的空間和精緻的裝飾，我們一直致力於為客人打造舒適的居住環境。前台工作人員也會因為您的誇獎而備受鼓舞，他們會繼續以熱情周到的服務迎接每一位客人。
Guest User
Man Yue Superior Twin Room (Smart Guest Control, 65-Inch Projection Tv, Mini Fridge)
Stayed in May 2025
Business traveler
8 review
10/10
Outstanding
Posted on Jun 6, 2025
The room is nice, the facilities are new, it is clean and I slept well.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation! The hotel is happy to listen to your most authentic evaluation of the hotel. At the same time, the hotel is also committed to making continuous efforts in every section, requiring more meticulous and timely services for every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to bring high-quality services to every guest. Ruman Hotel (Zhongguancun East Road) looks forward to your visit again!
Makemading
Special Queen Room
Stayed in Mar 2025
Business traveler
27 review
10/10
Outstanding
Posted on Apr 8, 2025
The house is quite new, the environment is OK, and the attitude is good. The bedding is also relatively clean. The price-performance ratio is good. The disadvantage is that the door is not easy to find. You have to ask others after entering to know the location of this hotel.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價！您的滿意是我們最大的動力。 很高興您能喜歡酒店寬敞明亮的空間和精緻的裝飾，我們一直致力於為客人打造舒適的居住環境。前台工作人員也會因為您的誇獎而備受鼓舞，他們會繼續以熱情周到的服務迎接每一位客人。
Guest User
Man Yue Superior Double Bed Room (Smart Guest Control, 65-Inch Projection Tv, Mini Fridge)
Stayed in Mar 2025
Couple
8 review
9.5/10
Amazing
Posted on Apr 7, 2025
The room is very clean. It has a full set of smart home. You only need to say Xiaodu Xiaodu to turn on and off the lights and turn on the TV. It is also easy to project the screen. It is quite close to the subway station. It feels worth coming here with my girlfriend.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的高度評價！您的滿意是我們最大的動力。 很高興您能喜歡酒店寬敞明亮的空間和精緻的裝飾，我們一直致力於為客人打造舒適的居住環境。前台工作人員也會因為您的誇獎而備受鼓舞，他們會繼續以熱情周到的服務迎接每一位客人。
Guest User
Special Queen Room
Stayed in Mar 2025
Couple
9 review
10/10
Outstanding
Posted on Apr 4, 2025
The room experience was very good. The hotel upgraded our room type. There is a self-service coffee machine at the door. The only drawback is that there are not many types of coffee that can be made. The guy at the front desk is a little grumpy. Everything else is perfect.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your high evaluation of our hotel! Your satisfaction is our greatest motivation. We are glad that you like the spacious and bright space and exquisite decoration of the hotel. We have been committed to creating a comfortable living environment for guests. The front desk staff will also be encouraged by your compliments, and they will continue to welcome every guest with warm and thoughtful service.