Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
LLoretNice clean new hotel. At the edge of Mirafores and Baranco. Not much service except daily cleaning. Indoor swimming pool and gym are nice touches.
MM24494****The room facilities are relatively new. The heated rooftop pool can be used even when it's cold. The gym is on the same floor as the pool; although it doesn't have many machines, they are good quality. Breakfast is quite varied.
CCaseyLIt feels incredibly comfortable and relaxing after arriving late from Brazil. The personalized touches really made our stay even better. We absolutely love it here!
GGuest UserThis is the place I stayed at for several times in a row. It is very suitable for traveling or business. The location is very good. There is a famous dessert shop opposite. I will choose this place next time.
TTristanyeA hotel highly recommended by Miraflores, surrounded by many restaurants and businesses, very safe. The hotel front desk and service staff are great! Breakfast is on the 21st floor, you can see the city from a distance, and have a wide view! The double room I stayed in this time is very spacious!
SS_KKWe stayed in one of the deluxe rooms at Naia Miraflores and found the room to be spacious, clean, and the bed very comfortable. The location is also great — central and convenient for exploring Miraflores
.
However, our experience was let down by some frustrating service issues. We arrived around midnight for check-in, having reserved two rooms, and were informed that only one room was ready. We were asked to wait 20 minutes for the second room. We politely asked if we could be given a different available room type instead, but were told we had to wait. Despite check-in being from 3pm that day — and our having paid for the full night — the staff offered no explanation or alternative. It felt like our concerns weren’t taken seriously.
Additionally, the shower water in the deluxe room was cold, which was another letdown.
If you're arriving late, we recommend calling ahead to confirm your room is ready to avoid a similar inconvenience.
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