Ahangama Hotels with Bars

The environment is first-class, it is a good place for a vacation, and the staff are very friendly and enthusiastic! We used the taxi app Pick Me to take a taxi in Galle, and then took the bus to Mirissa. In fact, as long as it is not the rush hour, the conditions of their buses are passable. Much cleaner than India, maybe there will be surprises

Feeling good, service is very good, feelings of feelings, the room is large, very comfortable, the local residents are particularly amiable, the hotel's breakfast is also very good

Writing this with great a disappointment being a Sri Lankan to inform you how South lake Resort Koggala handled my (confirmed) reservation. This is property is utterly disorganized property, full of highly unprofessional occupied and staff with Zero communication skills and Zero training in business ethics, and last but not least how greedy they are for money. I say this because, South Lake Resort cancelled my confirmed reservation with less than 24 hrs prior to arrival. Incident in brief, For my 21st B day celebrations photo shoot, I contacted the hotel reservations on the 25thNovember , the person Bhagya(lady) took my order and confirmed the room reservation for the 2nd Dec. I requested Bhagya to send me the confirmation in writing, which she agreed to do so. But until 30th Nov, no response from South Lake. Bhagya, she is not answering or responding to my calls or even had the courtesy to call back for the call she missed. Eventually I dropped a mail to the common reservation mail id on the 30thhoping the someone from reservations would send the confirmation. On the 1st December noon I get a call from a person called Dilshan, saying that he had to cancel my reservation due to a Australian tour group is arriving and they needed more rooms. therefore, hotel decided to cancel mine and give them my rooms to accommodate their guests. When I questioned Dilshan about this, all Dilshan had to tell me was Bhagya had never communicated this with their team and she is missing from the time she took my reservation and had not come to work every since and even the hotel staff cant contact her to inquire about my reservation.(In writing he sent me) Eventually Dilshan wished me luck ,like he did me favor by cancelling the reservation, and hung up. I was totally helpless in the last minute. So this is South Lake for you, South Lake is not up to the standard as per the Star ratings they advertise everywhere. Their staff are not trained at all, this property is in great greed for money, so whatever happens to the individual guests they don’t care. As long as they can earn more, they will not hesitate to cancel any individually booking s at their Specially If you’re a Sri Lankan, they will not even inform you in advance, they will let you find out that your dooms when you arrive at their reception. Star class standard hospitality South Lake, well done. Neither I will recommend this hotel or ever step in for any reason or won’t let any one book this property ever again.

Третье посещение Шри-Ланки и лучший выбор проживания и обучения серфингу! Вилла расположена на берегу океана, у чистого и красивого пляжа (спуск на пляж - прямо с территории виллы). С балкона номера открывается потрясающий вид на океан. Очень стильные и современные номера, все продумано до мелочей! Своевременная уборка обеспечивает постоянную чистоту в номере. Очень отзывчивый и дружелюбный персонал. Завтраки и все меню ресторана - на высоте! Уютная территория самой виллы позволяет проводить большую часть дня на свежем воздухе. Обязательно вернёмся снова:)

Location: Follow the Google maps; if there is any confusion, call the front desk, they are accommodating. As soon as we entered, I fell in love with this property. We got quite a walk to our chalet (you can take your vehicle there too), and it was fabulous. We got a private pool, covered villa from a big wooden gate with a small green garden. The villa was nicely arranged with all the luxuries we expected. The Internet can be a little funny, so make sure you use their wifi. The bathroom was huge, and it got a tub, shower, and an outdoor shower as well. This place is ideal for a honeymoon or a private romantic getaway, or a perfect unwind time. Their food can be improved, that was the only concern we had. We had limited options, and they could certainly enhance the flavours. Other than that people are excellent, helpful and outstanding service too.

Unfortunately we have had a very disappointing experience at Surf Station. We were charged a very high price on *********** whereby we booked of both the reviews and the photos. However the reviews are clearly based on a much lower rate than we got. We paid the same price as a luxuary hotel, yet got a hostel. We had paid for the “Deluxe Suite with Sea View”. We were not given this room & given a downgraded room. When we pointed this out, the manager, Sadith said we could be moved tomorrow as someone was in that room. So they sold the room twice at the higher price? They did not move us & the room was occupied by other people. Then came breakfast, great in the photos advertised. In reality, a small offering of fruit, followed by white toast and poached eggs. No sign of the fewest or the delicious pancakes in sight. No sign of the juice advertised. No water offered. Coffee (instant placed into a cafetière or tea was offered). No alternative milk offers either (obvs usually wouldn’t necessarily expect this, but for the price we paid). When I pointed this out to the manager, he informed us that the photos were from the previous team in January. So why weren’t the photos updates and why were we sold something that no longer exists? Breakfast was so bad we ended up paying twice and eating elsewhere or missing it all together. I raised our disappointment to Sadith on day one (day two he was on a day off) and on day 3, he was understanding and could see why we were disappointed. Sadith informed us he would speak to the owners. Upon check out we were offered a 10% discount. The room rate difference to what we paid and the room we received was more than this, let alone the breakfast. An absolute kick in the teeth. We finally left with a 20% discount after having to push for it. I would like to point out. The staff are all lovely, professional and hard working and this clearly wasn’t their fault. This is our time complaining regarding a hotel that we have stayed at. Were laid back, always more than happy to pay what we signed up for (though we did not receive what we paid for, not even the “deluxe room” & we always tip well. It’s been a massive disappointment. If you get this hostel for a cheap price, then we’d reccomend it. But if you get it for the £478 for 4 nights we paid, then it’s way overpriced. And ignore the photos and the room paying for. Will try and post some photos of what is advertised and what we got so you can check when/if you book. Obviously , I will update this review if there are any changes. Though management don’t seem to care with the 10% insult.