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9.2/10
Great
MmalkolalyI booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.
DDrLOPSOther than the location (on the University of Warwick campus itself) the hotel is at best like a Premier Inn or other such budget hotel. It feels and looks like a dorm. One note to anyone walking from campus to hotel: there is no direct access from Arts Centre plaza. You have to walk all the way around business school to access car park. This was very inconvenient in the rain as it added a 5 mins walk.
The room was spacious and clean, though the bathroom sink was clogged when I checked in. Resolved the next day (though the first answer I received when asking for repair was that I may have to move). On second night the hearing went out; housekeeping brought a small radiator heater… no repairman came, however. Resolved the next day.
The food was cafeteria quality (both breakfast and dining room). I recommend eating elsewhere. Bar was ok, but not great.
Overall, I would recommend a different hotel for the price, and taking a cab to campus. Sorry
NNicky*Absolutely stunning hotel , in acres of land to walk around .
The staff were superb .
Rooms were clean and warm.
Breakfast was buffet style with plenty to choose from.
Will stay again , hopefully to meet the two ghosts that haunt the place .
GGuest UserAlthough the room is a bit old, the hotel environment is super beautiful, like a paradise, very like, very close to Birmingham and Coventry, very pleasant experience, suitable for self-driving friends
GGuest UserI live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
TttinukThe hotel offers free parking, which is very convenient, and the room was clean and comfortable. However, I was a bit disappointed with the service. I stayed for two nights and reminded the staff to arrange housekeeping for my room. They assured me it would be done, but when I returned in the evening, nothing had been cleaned. It was an awkward experience and showed a lack of professionalism.
GGuest UserVery pleasant stay.. pub restaurant offered info on food allergies. Food was great. Rooms (I rebooked) were great, bath and shower that actually did what they said… no getting soaked trying to turn on shower. As a single female traveller, felt safe. Will rebook next visit . Staff are friendly and helpful.
GGuest UserNice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
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