Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 9, 2025
Guest User
Great little hotel in Toulouse. Really convenient location for everything - 10 min walk from train station, 5 min walk to airport shuttle bus stop, 10 min walk to city centre.
Genuinely friendly and helpful staff!
Loved that you could grab a coffee and a pastry free of charge.
The room itself is on the small side but nice.
Amenities were good as well, including hair conditioner and body lotion.
The only thing I was slightly annoyed by was the location of the light switches - you open the door to the bathroom, realise that the light’s not on, start fumbling around for the switch, but can’t find it because it’s covered by the door you just opened)
Also there aren’t many power outlets, I had to unplug the hotel phone to plug in my charger
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Price per night from:NZD 162
Posted onApr 14, 2026
NavinFernando
🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟
We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage.
Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options.
What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable.
Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!
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Price per night from:NZD 103
Posted onFeb 4, 2025
Lucia Irene
The rooms are very comfortable and the bed is very comfortable and it is very enjoyable!
The breakfast is very good is complete!!
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Price per night from:NZD 153
Posted onOct 5, 2025
Guest User
El hotel estuvo bien, la calidad de atención más o menos, algunas personas no fueron muy amables y por último debo decir que la habitación tenía la peor ubicación, literal era la última del último nivel con vista a un estacionamiento de buses.
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Price per night from:NZD 115
Posted onMay 8, 2026
Guest UserThe best was its location to the Sanctuary of Lourdes ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate in my experience. I just sat on the sofa, very unwelcoming reception. When you wanted to update on the news or watch drama no English channel. Hotels should cater to costumers needs not personalized for a country. Very frustrating. I might still recommend this place. There’s always a way for improvement.
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Price per night from:NZD 160
Posted onJul 12, 2025
Maverick79
Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request.
We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.
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Price per night from:NZD 189
Posted onApr 14, 2025
Isam
The lady receptionist was super friendly and accommodating, she even checked me early so big thank you to her. Mr Miguel the receptionist was such a lovely man but Mr Jan the receptionist was a bit harsh in his responses to people and was treating guests as they are stupid, very sad to see that Infront of me. The room is nice and big and well maintained. The breakfast costs 10 euros which includes a variety of fruits, pork sausages, omelette, ham, cheese and other basics, it's the same every day. The location is super a few minutes away from the Lourdes Basilica making it a great stay for those interested in visiting St Lourdes.
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Price per night from:NZD 92
Posted onMay 6, 2025
Kok Hong
The hotel is at the other end of the action ( activities , eateries, and shopping. A good 10 minutes walk to the action area. The room is rather small for two to move freely. We let each other pass as the space is for two mid size person. The shower was somewhat ' tickling ' , the control of the water temperature was a challenge. Breakfast is 9 euros, per pax, which is basic continental ( no ham and eggs ), which is convenient for early riser as other eateries start 8ish. Luggage storage is allowed. Checkout time was allowed at 11am ( specified at 10 am). The staff were helpful and pleasant. Overall stay for us is pleasant although I dislike the shower.
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Price per night from:NZD 87
Posted onMay 10, 2026
nursewandererI arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated.
As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash.
The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.
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Price per night from:NZD 28
Posted onJun 12, 2025
Guest User
Exceptional location about 150m from the sanctuary, surrounded by many locals and restaurants. In front of the hotel you can borrow wheelchairs if there were people with disabilities. Good breakfast international. A friendly and available staff, I will advise you and I will certainly return to you.
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Price per night from:NZD 87