Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.2
Service8.4
Cleanliness8.4
Guest User
Grand Deluxe Twin
Stayed in Jun 2025
Solo traveler
12 review
9.0/10
Great
Posted on Jul 28, 2025
Not a bad little spot, good pool and helpful staff, overall quite nice
Guest User
Superior Classic twin Room
Stayed in Apr 2025
Solo traveler
4 review
7.5/10
Posted on May 8, 2025
Food was great and halal
Staffs were very helpful and smiling
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Huan Ngo
Superior Classic King Room
Stayed in Jan 2025
Couple
7 review
7.0/10
Posted on Feb 5, 2025
Definitely not comeback.
First day check in we get very hot welcome . The A/C only in the lobby and your room not other are in the hotel..We got the room with the wet floor maybe it’s just done clean up.. going down and ask for change but the front dest look like unhappy to talk and she even say sorry or just told me she check with the house keeping the room okay. Uhzzz.. the second day we want move mor night and front dest she talk not clearly even we find something good feel on the online and ask for matching price but look like big no.. and she give me anew price by typing on calculator.. I left front desk and told her give me a sec to ask my friend come back front desk to agree to stay one more night and during making a new purchase with a new front desk staff but all my question were answer by previous staff ( she join our conversation during making new purchase)..and not smile anyway
And before check out we went down the lobby at 9:30am and staff they keep coming and ask me to check out or not I said not yet because we planing to go but need time to searching or booking taxi. Why? Why they are pushing up to check out and temper like that. During sating at the couch they come again and ask for the previous key but we were return last night already.. I mean they keep coming ask many question and keep bothering us..OMG😩😩😩😩
The breakfast was okie but not able to compare with the other hotel during stay around Thai.. the first day is okay but the second day food very fishy and cold and I told the restaurant staff you guys need to heat up the food before serving pax( the picture below)
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Jessica
Superior Classic Twin
Stayed in Dec 2024
Family
4 review
3.5/10
Posted on Jan 9, 2025
At first glance it seemed like a decent hotel, but we were met with unfriendly racist staff who immediately cut their friendliness after seeing what country we were from. They gave us the wrong room too! It was a single bed (we booked 2 beds) and smelled like mold and mildew. Immediately we went down and got another room with 2 beds, might I mention our rooms were the worst in the house as they were in the back with absolutely no windows or view of the outside. A funny thing is after we were treated like garbage, a water pipe above the front desk bursted leading to water pouring and flooding the downstairs! Karma is funny hahaha. Breakfast was decent. Another note is that the wifi didn’t work at all! Zero wifi for our night. Check out was extremely slow and they didnt even notify us.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Nouvo City Hotel
Anonymous User
Superior Classic Twin
Stayed in Aug 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 12, 2024
Everything good, I really love the environment and services from this hotel
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Keshav Roopai
Superior Classic King Room
Stayed in Jun 2024
Traveling with friends
15 review
9.0/10
Great
Posted on Jul 9, 2024
Good location to visit the many sides of Bangkok. Metropolitan, Spiritual and of course the party block of Ko San Road. Tasty breakfast available and food options around. Also the pool areas are great for a chill day.
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Guest User
Deluxe Canal King Room
Stayed in Jun 2024
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 21, 2024
Great location, great rooms. Very nice spa. Really enjoyed our stay.
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
RJ.Cecilia
Deluxe Canal Triple Room
Stayed in Apr 2024
Family
13 review
9.0/10
Great
Posted on May 31, 2024
Nice location.
Halal restaurant.
3-4 Massage house along the road.
7-eleven convenient store just beside.
Laundry shops a lot; nearby.
Tuk tuk just outside the main road for tour.
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Yeah Boleh Jalan
Superior Classic Twin
Stayed in Nov 2023
Family
39 review
7.0/10
Posted on Dec 14, 2023
We stay at the hotel for 3 nights. We come late late check in around 12am, thus the hotel said they don't have king bed available. Therefore, we request for combine the bed on the next day. The room layout a bit weird, but it was practical as the sink is outside the bathroom. But the window is weird as the view is just a wall from other building. This hotel provides good breakfast. There have 2 swimming pools. There also have special kids room. My son enjoyed playing at the kid room. The hotel very close to khosan road and walking distance. Very strategic hotel and beautiful view from the top of hotel.
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management
Caseykasims
Deluxe Canal King Room
Stayed in Nov 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Dec 9, 2023
Everything perfect. Friendly hotel staff and good breakfast and clean room. Nice deluxe room with canal view.
Response from Property: Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management