Guest User
October 12, 2024
Stayed for three nights on a business trip. I give the score to the front desk service, which is pretty good. Here are some points that are fatal to me:
1. There is a locked door in the room, which leads to the next door. I asked a Chinese colleague, a friend from Taiwan and South Korea, and they also have this door in their rooms. Whether it is noisy depends on the next door... Anyway, on the last night, the next door was noisy until after 10 o'clock in the evening.
2. On the second night, I got up at two o'clock in the middle of the night to go to the toilet and almost slipped. I found a large pool of water in the room, which was seeping in from the next door. The staff outside the door was using a pump to pump out the water... I called the front desk and they said there were no other rooms, and then they helped me wipe the water dry, without any other additional apology.
3. On the last night, at five o'clock in the morning, the phone in the room rang three times, and it was hung up when I picked it up.
4. My Chinese colleague and I have a room opposite a similar elevated road, which is very noisy. The rooms of ********* and Koreans are very quiet opposite, so Chinese people need to pay attention when booking rooms.
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