308, 1 Rama IX Rd, Huai Khwang, Bangkok, 10310, ThailandView Hotel Details
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ZAZZ Urban Bangkok Guest Reviews
4.1/5
Very Good
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(163)
Positive reviews(144)
Reviews with photos/video(34)
Clean and tidy(41)
Awesome rooms(30)
Friendly staff(26)
Convenient location(17)
Great location(10)
Comfortable bed(8)
Perfect for business trips(7)
Average sound insulation(6)
Negative reviews(19)
Denis.S
Z Room Non Smoking
Stayed in Jan 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 21, 2025
It's nice hotel
Quick check-in. A very simple eviction. Everything is new. They gave out a lot of towels
The only drawback was that I had to leave a deposit, they didn't warn me about it in advance
KayKay1005
Z Room Non Smoking
Stayed in Jan 2025
Solo travelers
6 review
4.7/5
Amazing
Posted on Feb 9, 2025
Cozy and clean room. Amenities like toothbrush and vanity kit have to ask the check in counter. Hotel is near to a lot of chinese restaurants and shops, walking distance to Bravo Mall. Recommended for Muslim travellers as they have in-building muslim restaurant.
Michael Scott
Z Room Non Smoking
Stayed in Nov 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jan 18, 2025
its is a little out of the way for transportation .train,and crossing the street.but its clean and friendly people at the hotel..
02バックパッカー
Z Room Non Smoking
Stayed in May 2024
Solo travelers
16 review
3.7/5
Posted on Jun 7, 2024
The hotel is a little far from the nearest Rama the ninth station, and in this hot Thailand, I recommend you to take Grab or Tuktuk. I looked for a hotel near Club Onyx and found this one, so I chose this hotel.
It is recommended for those who want to go clubbing.
ON.SUWA
Z Plus Room Non Smoking
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 5, 2024
My first time staying at this hotel. Because I would like to join an event at Show DC. So, this place was a convenient location for me (opposite the venue). My room was upgraded to non-smoking Suite with welcome drinks. There're abit of smoke smell when we entering into the room but it's gone later. All amentities and facilities were very good and clean. The bed & blanket were so comfy. The staffs were very nice and friendly, good advice and excellent services.
Alvin kan
Z Room Non Smoking
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Dec 16, 2024
Nice hotel good bed for sleeping
Guest User
Z Plus Premier Room Non Smoking
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
I’m giving this a great review. The staff were sooo friendly. The little restaurant they have there had great staff as well and the food was surprisingly good. The room was great, I had the bigger room with the tub and over head shower, which was my only complaint. The water pressure wasn’t great. But everything else was excellent. When I come back and stay in Bangkok I will be booking again without a doubt. Couldn’t have asked for a better experience 
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience 5/5 Score with us! We're delighted to have received your fantastic review.It warms our hearts to know that you found our staff to be exceptionally friendly and enjoyed the delightful service at our F&B Service. We're also pleased that the food exceeded your expectations.We're sorry to hear about the water pressure concern in your room, and we appreciate your feedback. Rest assured, we'll look into this matter to ensure improvements are made within very soon.It's fantastic to hear that you loved the larger room with the tub and overhead shower. We're glad that, aside from the water pressure, everything else met your expectations.We're truly grateful for your kind words and your intention to book with us again. We can't wait to welcome you back to Zazz Urban Bangkok for even better stay.Very Pleased to be at your service,Mr. Noppadol OomkingResident Manager
Thiha
Z Plus Room Non Smoking
Stayed in Nov 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jan 3, 2024
Nice and clean hotel. The staff were amazing and quite nearby RCA alley .
Response from Property: Dear Thiha,Thank you for taking the time to share your feedback! We're delighted that you had a positive experience during your stay at Zazz Urban Bangkok.We're thrilled to hear that you found our hotel nice and clean. Maintaining a comfortable and clean environment for our guests is one of our top priorities.Your kind words about our staff are truly appreciated! Providing amazing service is at the core of our values, and we're pleased to know that our team contributed to making your stay enjoyable.It's fantastic that our location near RCA alley (Night Life) was convenient for you. We aim to offer a stay that is not only comfortable but also provides easy access to nearby attractions.Once again, thank you for choosing Zazz Urban Bangkok. We look forward to welcoming you back for another enjoyable stay in the future.Pleased to be at your service,Mr. Noppadol OomkingResident Manager
Anonymous User
Z Room Non Smoking
Stayed in Nov 2022
Travel with friends
11 review
3.7/5
Posted on Jan 12, 2023
Quite a good hotel considering the price per night. Very convenient for night life.
Response from Property: Hello, our valued guest,We are delighted to read that you are pleased with your stay and thank you very much for taking the time to write such great things about your experience with us here, Zazz Urban BangkokI am happy to read that you love our price per night and the convenience of the nightlife.Thank you very much again for your kind patronage. We can’t wait to see you on the journey.Yours sincerely,Mr. NoppadolResident Manager.
MSWB
Suite Non Smoking
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 6, 2024
good for staying
R the Explorer
Z Room Non Smoking
Stayed in Jan 2023
Solo travelers
10 review
4.2/5
Very Good
Posted on Feb 14, 2023
Very little hot water for shower, the electric heater is too small that you have to finish real quick.
Response from Property: Dear Khun Ricky,Thank you very much for selecting us to be your preferred choice while you were here at Zazz Urban BangkokI do apologize for the Hot Water. I am now discussing with my technician team for further improvement.I hope it wound no alleviate the trust in our hospitality that much and really wish to have another opportunity to provide greater service to you.Yours sincerely, Mr. NoppadolResident Manager.
Anonymous User
Z Room Non Smoking
Stayed in Nov 2022
Solo travelers
60 review
5.0/5
Outstanding
Posted on Dec 28, 2022
Very accurate, extactly like the photo shows, super near the famous market in HuiHwang
Response from Property: Dear Valued,Thank you very much for your lovely comment on your recent feedback with Zazz Urban Bangkok.Our Photo Shooting Team is very impressed with your feedback.I do love the Huai Kwang Market too; it is a nice place to walk and dine around.For your next journey, please choose to stay here again. See you.Your sincerely Mr. Noppadol Resident Manager.
Jefferson
Z Room Non Smoking
Stayed in Sep 2022
Couples
10 review
5.0/5
Outstanding
Posted on Oct 8, 2022
Loved our stay in Zazz! This hotel was literally a 3 minute walk to all the popular clubs in Bangkok! We partied our little boodies off and only had a short walk back!
Response from Property: Dear _TXUSdn****.,Hi hour valued guest Such a wonderful review to know that you fall in love with our hotel. We are indeed just a few minutes walk to the RCA (Night Life Party Street)Please tell your friend also to come back to stay and party, because, more friends = more fun.Thank you very much once again for your lovely review. Cheers!Yours sincerely,NoppadolResident Manager.
Anonymous User
Z Room Non Smoking
Stayed in Dec 2022
Business travelers
20 review
4.0/5
Very Good
Posted on Jan 12, 2023
Okay for business trip location , 7 11 nearby and good food near by
Response from Property: Hello, our valued guest,We are so pleased to have your review of Zazz Urban Bangkok.We acknowledge it well here you love our location, 7-11 nearby and many things nearby.Hope your next visit is coming soon. I am standing by to see you until then.Yours sincerely, Mr. NoppadolResident Manager.
JASON TERA
Z Plus Room Non Smoking
Stayed in Jul 2023
Travel with friends
41 review
3.7/5
Posted on Aug 20, 2023
Reception need to improve.
Response from Property: Dear Jason Tera,Thank you very much indeed for sharing your experience with us while you were here with us at Zazz Urban Bangkok.We deeply apologize for any inconvenience you faced with our reception services. Your feedback is valuable to us, and we take your concerns seriously. We are actively working on improvements to enhance the efficiency and friendliness of our reception area.We appreciate your understanding and hope that you'll consider giving us another opportunity to provide you with a better experience. If you plan to visit us again, we're committed to ensuring a smoother and more welcoming reception.Eventually, thank you very much indeed for bringing this to our attention, and we look forward to serving you better in the future.Yours sincerely, Mr. NoppadolResident Manager.