Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.7
Service8.7
Cleanliness9.0
Guest User
Standard Two Queen Room
Stayed in Mar 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 19, 2025
It’s very closed to the downtown area, everything is walkable. Gives you a three day bus pass for BANFF local travel free of charge and you can ask for more if you stay longer. Nick view of mountains Not the most cleanest. Didn’t have new towels ever day and took a long time for room to be cleaned
T
Standard Two Queen Room
Stayed in Oct 2024
Solo travelers
99 review
8.0/10
Very Good
Posted on Nov 17, 2024
Location strategic, very near to the main street where lots of restaurants and souvenir shops are. A supermarket is nearby. A bus stop (bus no.1 is nearly in the front). The room is spacious and get heated very soon. There's kettle, hair dryer, everything I need.
There's a small gym room as well. Staff service so so (they omitted to call me notwithstanding my walk-up call request. Luckily I was still struggling with jetlag at the time and didn't fall asleep actually before checking out for an airport shuttle in early morning. Price good
6/13
MHLEEMEL
Standard Two Queen Room
Stayed in Aug 2024
Couples
60 review
7.0/10
Posted on Sep 23, 2024
The hotel is in a great location but not worth the expensiveness given it is quite basic.
Guest User
Superior Two Queen Room
Stayed in May 2024
Family
6 review
8.0/10
Very Good
Posted on Jun 14, 2024
Fuss free stay
PatelNihar
Standard Two Queen Room
Stayed in Mar 2024
Solo travelers
1 review
8.0/10
Very Good
Posted on Apr 24, 2024
All in all it was good
Ana Ria Guevara
Superior Two Bedroom Two Queen Suite
Stayed in Nov 2023
Family
14 review
10/10
Outstanding
Posted on Dec 28, 2023
Pet friendly hotel
Songzimaodou
Superior Two Queen Room
Stayed in Apr 2025
Family
6 review
6.5/10
Posted on May 22, 2025
The hotel is convenient for shopping in the town. The room has a microwave and coffee machine, which can be used to make hot water for tea, etc. The hotel has an underground parking lot, which is free of charge. You can take the elevator upstairs from the parking lot. The sanitary conditions and facilities are average, but they are all clean. The deposit for one night is 100 Canadian dollars. From the passage on the first floor of the hotel, you can go to the restaurant next door for dinner. This restaurant is not part of the hotel and has a good reputation in the town.
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fy256
Standard Two Queen Room
Stayed in Mar 2025
Other
30 review
10/10
Outstanding
Posted on Apr 30, 2025
The room was better than expected. It was a standard hotel and should have been there for a while. After checking in, the waiter gave us a detailed introduction to all the important tourist information in Banff. Highly recommended!
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Anonymous User
Standard Two Queen Room
Stayed in Oct 2024
Travel with friends
17 review
8.5/10
Very Good
Posted on Nov 16, 2024
The location is about ten minutes' walk from downtown. It is a historic hotel. The facilities are not very new, but they are quite complete. There is a mini gym, so you can keep fit during your vacation. There are also saunas and bathing facilities. 
Although it takes a 10-minute walk to reach Downtown, you can see the Rocky Mountains from the terrace and outside the hotel, which is a pleasant view. 
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Guest User
Superior Two Bedroom Two Queen Suite
Stayed in Sep 2024
Other
1 review
9.7/10
Amazing
Posted on Oct 31, 2024
The room is good, but the door card often doesn't work. The shampoo is very useful and you can buy the same one in the town. The pillow is also comfortable and I slept very comfortably! You can consider this hotel when traveling~