Spa Hotels in Bandar Lampung

The staff was very kind and professional, they help you during the check-in or check-out process with super friendly attitude. They even remind you about the time several hours before the check-out time through the phone inside the room. The breakfast was okay but can be improved because some food doesn't really matched up with the main dish. There was a fried rice that looks similarly to Nasi Liwet but tasted quite different to fried rice. Room cleanliness was okay but the toilet are lacking a few things such as a place for putting soap and shampoo beside the shower and the toilet door looks like it needs a better cleaning or a new repaint. Overall the service and room were good and recommended especially if the price were still cheaper than the others.

I stayed in Sheraton Lampung for 3 nights from 23 - 26 Jan 2023. Initially I booked a standard room, but it turned out the room had problems with the AC and shower. I complained about this to the manager (Ms. Heny). Upon receiving my complain, Ms.Heny acted quickly and responsively, and tried her very best to ensure that all the problems were addressed, up to the point of changing and upgrading my room to junior suite with no additional charges. High appreciation to Ms.Heny for this extra effort to ensure customer satisfaction. Moreover, the service of all the staff is just top-notch and high class. In addition to giving the best hotel service I've experienced thus far, the employees at Sheraton Lampung also showed hospitality and friendliness that is really warm and amiable. I traveled solo at the time, but I was feeling as though I were staying with family and friends because of the friendliness of all the staff, especially Ms. Destri at the restaurant who was friendly, pleasant, and attentive eventhough the restaurant was quite hectic during breakfast hour. I highly recommend Sheraton Lampung to anyone traveling to Lampung, whether you're traveling solo or with your partner or family, whether it's a business or pleasure trip.

I find every thing is amazing and also ifind a very high care and professional people they are take care of my room as Mr.choirul he was highly cooperate and when ever we need him we find him .I'm advice all who will visit bander lampung to have avery nice and beautiful time in Swiss-belhotel lampung where u can find the good and professional stuff.

We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

We reserved this hotel after a quick research and was further i***ressed when we checked in. The hotel was a bit dated but not tired and well maintained. The room's was just nice with a partial view of the Lampung Bay. Wifi was fast. We used the water heater for coffee and tea provided in the room and there was a cooler too which was great to chill our drinks. The bathroom was clean and fixtures were newly updated. The bed was excellent, comfortably hard for our old bones. The sheets were new and of good quality. Breakfast was the best with wide choices of both local and western. Delicious. Great coffee from the coffee machine. The F&B department did a great job..two thumbs up! As for the location, the hotel is located up on a hill overlooking the Lampung city and its beautiful bay. It's best if you have your own transportation. The restaurant has a 180 degrees view of the surrounding hills and the bay. Maybe the best view for breakfast, lunch, dinner and ice-cream in Lampung! I would highly reccommend this hotel for a first timer in Lampung, never mind if the rate is little high but the value will be worth every rupiah you put out. The staffs were always friendly, attentive and ever ready to help. Great job Emersia!

Comes to this hotel with my family and take 2 rooms. First the staff dont understand that I come with my kidos and they have to stay in my next room cause this hotel dont have connecting room. Impression during check in is really out of expectation, reception is not friendly and dont have any flexibility. Stay 3 nights but for the last day they still dont know the rate event so actually I already known the rate from a friend of mine. Their communication need to be adjusted and improve. They ask cash deposit IDR. 100k only for the keys card if I cant return the keys they will charge me and Im thinking how about if I have order room service and it must be can not be room charge. Parking area little bit in outside area of the hotel and thanks GOD that safe. The only good job is FB staff during sahur time when my wife can not joint me to the restaurant coz we have a baby 4 months old and I ask to bring sahur food to the room and honestly im thinking will be the same no flexibility but this guys says OK sir I will bring it up to the room...good job 👍👍👍 if I can remember his name I will Mention his name but again Thank you... Ok dont expect to much to stay this hotel if you pay less rate...rooms so so, not so clean, and linen not standard, in my room pillow case with no stripe but in kidos room pillow case with stripe. Anyway I choose this hotel just because nearby my aunty house.

Hotel bersih, bagus, strategis, cuman kurang fasilitas kolam renang saja n gym nya dilengkapin lg, pasti tambah the best nii hotel klo ditmbah kolam renang dan alat gym nya dilengkapi lg

A three star hotel with excellent cleanliness and hospitality. Worth considering when needing a place to have a good rest during your daily business activity right in the heart of the city of Bandar Lampung.

It's good. It's big. It's just the sofa's torn and it's not a hair dryer. But ok suite type cheap price wide comfortable bathup 👍🏻👍🏻👍🏻👍🏻

The ratings are strictly based on those categories. Seriously, I am unsure about the other floors but on the 21st floor, the sound proofing between rooms and ceiling is horrendous. Chatter and movement of furniture, water sound from the tap can be heard clearly.. its from a non connecting room. Staff are really polite and helpful I must say. Gym facilities is excellent. As for the pool, if you are a non-smoker, you may prefer to avoid it as smoking is allowed on some seating areas. The shopping mall is not in operation yet so consider your options before you book.