Mason Elephant Lodge Reviews

I got a room with a view of the rice fields and woods, because it was the simplest room in the hotel, but it was still much more expensive than it was worth, and we were treated very badly, all the employees asked for the room number when we said it was 27, they treated us very differently, I have never felt so badly treated in a hotel, and they still say it is luxury, and the people at the reception just want to get money from everywhere, they keep forcing us to book tours and other things with them, they said that Grab wouldn't go there and that I would have to take a taxi with them, which was much more expensive, I took Grab and it did. And on the website I bought it said that there was a free transfer to the stores downtown, when I asked about this, it didn't exist, they want to charge 500 thousand. The only good thing about the hotel is the elephant, but for that you can just go for a walk in the park, it's not worth staying at this hotel.

Beautiful resort I had a wonderful time at here🩷

Convenient to play with elephant, good breakfast, special experience

We loved to stay at Mason elephant lodge. Staff was so kind, elephants chauffeur was a new experience. the room interior’s , elephants shaped towel was cute.

What a great hotel. The staff is absolutely amazing - extremely helpful and friendly. Before we went there we informed them about our honeymoon stay. Then they upgraded our room and gave us a free cake. During our visit we had our little incident, and Mr.Wayan Bawa drove us back and forth with so much patience and kindness. And he made our day so much better - he definitely deserves a raise! Ms.Ketut also helped us a lot. Thank you all so much. With you guys we saw the true spirit of hospitality.

This was the best part of our Bali trip. The room was clean and beautiful. The staff was wonderful and so helpful!! The restaurant was 5 star. Feeding and interacting with the elephants was an amazing, one in a lifetime experience. The elephants looked well care for by the staff. Thank you to the mason elephant lodge for providing this unique and wonderful experience and for rescuing and taking care of these wonderful animals.

A very interesting accommodation experience. It was richer than expected. The room was also upgraded. Like it.

A great hotel with elephant activities in the hotel. Both adults and children had a lot of fun.

Firstly, the programs within the hotel are satisfactory. I highly recommend coming here for at least one day. However, I was very annoyed because the water pressure in the toilet in the room I was in was very low. I am very satisfied with other services

First the good - it's definitely worth going. The park is beautiful, the elephants are well-groomed, the sea is amazing. The night's stay includes: an elephant ride throughout the park, washing the elephant, bathing the elephant, and the elephant escorting you to dinner. After 17.00, when all daytime visitors leave the park and only residents remain, it becomes absolutely super. All 24 elephants are yours :))

Very good hotel, a bit far from the pier. To go to Lembongan Island and Penida Island, you need to take a boat. The pier by boat takes 2 hours from the hotel. The hotel name searched by Ctrip is not the actual hotel location. Please pay attention to this

There is no point in staying more than one day!!! The hotel is excellent, especially the elephants!!! So cute!!!

I liked it very much, we recommend it, the best staff, special thanks to Andro "Andrey"

The accommodation and the elephants are incredible, it is a great experience to live, what disappointed me a lot is the very simple breakfast and it cost a lot, who knows I would only have reserved a room, the free dinner was spectacular.