Harper Kuta Hotel by Aston Reviews

Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay at Harper Kuta by Aston. We are pleased to hear that you found our location convenient and felt safe walking at night. It's great to know that you enjoyed the easy access to Kuta Beach as well. We appreciate your understanding regarding the traffic congestion in the area and hope it did not detract too much from your overall experience. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Warm regards, Roni Y. General Manager

Response from Property: Dear PrancingPoppi,Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you had a pleasant stay at Harper Kuta by Aston. It's wonderful to know that you found the room to be well-maintained and enjoyed the hospitality provided by our front desk team. We always strive to create a warm and welcoming environment for our guests, and your feedback reassures us that we are achieving that.Your appreciation for the buffet-style breakfast is also greatly valued. We put a lot of thought into offering a wide variety of dishes to suit all palates, and we’re glad it added to the enjoyment of your stay.We sincerely thank you for your recommendation and look forward to welcoming you back to our hotel in the near future. We hope to make your next stay even more memorable.Warm regards,Roni Y.General Manager

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Harper Kuta by Aston. We are genuinely sorry to hear that your experience did not meet your expectations, especially with regards to the comfort of our beds and the breakfast options provided.We strive to cater to a diverse range of tastes and preferences, and we regret that our breakfast offerings did not meet your expectations. Your comments about the food variety and quality have been noted and will be reviewed with our culinary team to ensure improvements are made.We are also concerned to hear about the discomfort you experienced with the bed. Guest comfort is of the utmost importance to us, and we will look into the issue to see how we can make immediate improvements.We apologize for any inconvenience caused and appreciate your feedback, which helps us to enhance our services. We hope you will give us another chance to provide you with a more comfortable and enjoyable stay in the future.Best regards,Roni Y.General Manager

Response from Property: Dear Guests,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our prime location in the heart of Kuta, surrounded by the vibrant atmosphere and local attractions. It's wonderful to know that you found our hotel unique, clean, and comfortable, and that our staff contributed positively to your stay with their friendliness and helpfulness.We appreciate your feedback about the language skills of our team. While we strive to provide excellent service, we'll continue to work on enhancing our team's English proficiency to better assist our international guests.It was a pleasure having you with us, and we hope to welcome you back to Harper Kuta by Aston for another enjoyable stay.Best regards,Roni Y.General Manager

Response from Property: Dear Lynn,Thank you for sharing your detailed feedback about your recent stay with us. We are glad to hear that you found the check-in process easy and enjoyed the comfort of your room, especially the spacious bed and the amenities provided.We appreciate your constructive comments regarding the bathroom layout and the noise levels. We apologize for any inconvenience this may have caused and will look into ways to improve these aspects for a better guest experience.Your feedback is valuable to us as we strive to enhance our services and facilities. We hope to welcome you back for an even more enjoyable stay in the future.Warm regards,Roni Y.General Manager

Response from Property: Dear Liew,Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the convenient location of our hotel, surrounded by restaurants, bars, and convenience stores.It's wonderful to know that you found our staff friendly and our rooms and toilets clean. We are also pleased that you enjoyed our breakfast offerings.Your strong recommendation means a lot to us, and we look forward to welcoming you back in the future.Warm regards,Roni Y.General Manager

Response from Property: Dear Guests,Thank you for your glowing review of Harper Kuta!We're thrilled to hear that you found our central location convenient and our staff friendly and accommodating. Providing exceptional service at an affordable price is what we strive for, and we're delighted that we hit the mark during your stay.Your recommendation means the world to us, and we're already looking forward to welcoming you back on your next visit to Bali. Rest assured, we'll do everything we can to ensure your next stay is just as enjoyable.Warm regards,Roni Y.General Manager

Response from Property: Dear Syazwan,Greetings from Harper Kuta Bali.Thank you for your rating and positive review following your recent stay with us. Your feedback highly appreciated.Looking forward to welcome you back in the near future.Sincerely,Roni Y.General Manager

Response from Property: Dear Anna Sonia,Greetings from Harper Kuta Bali.Thank you for your rating and positive review following your recent stay with us. Your feedback highly appreciated.Looking forward to welcome you back in the near future.Sincerely,Roni Y.General Manager

Response from Property: Dear Amine, Greetings from Harper Kuta Bali. Thank you for your rating and positive review following your recent stay with us. Your feedback highly appreciated. Looking forward to welcome you back in the near future. Sincerely, Roni Y. General Manager

Response from Property: Dear Abu Rashad, Greetings from Harper Kuta Bali. Thank you for your rating and positive review following your recent stay with us. Your feedback highly appreciated. Looking forward to welcome you back in the near future. Sincerely, Roni Y. General Manager

Response from Property: Dear Marwan, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Sincerely yours, Roni Y. General Manager

Response from Property: Dear Valued Guest,Thank you for taking your precious time and very appreciated for your feedback. We do apologize for the inconvenience during your stay with us, especially because of the salty water and we have conveyed it to the respective manager for better improvement.We wish that we can welcome you in next visit with a better service and facilities.Thank you and best regards,Roni Y.General Manager

Response from Property: Dear Asyfar,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Roni Y.General Manager