Recent Reviews for Bali Hotels

Citadines Berawa Beach Bali
4.5/5189 Reviews
Canggu
We stayed 7 days in this place hoping for a more spacious room. It’s located very close to the beach & restaurants that are walkable to. There’s a nice Italian restaurant down the street and M mart nearby. The staff at the restaurant was helpful, kind and acknowledgeable and they had a good time with the hotel customers on New Year’s Eve. The lobby reception staff, not so much. We had incident of ants near around pillow area and told the receptionist. Her response was that they sent the housekeeping staff to clean up deeply. However, the situation wasn’t resolved and it didn’t seem like anyone tried their best with it either. That was extremely uncomfortable. The balcony doors shake when it rains heavily. The cleaning was average. Compared to Marriott, where we already spent a week, the staff wasn’t as attentive to any issues & seemed like they had no solutions. Restaurant food was okay , though gets boring eating from the same menu after a while. The breakfast was very average, for a 4 star hotel. As mentioned by other reviewers, there’s loud music coming from the beach clubs nearby. Overall, average stay, nothing too special, they need to work on the cleanliness . The rooms can feel very far away , depending where they put you. The laundry room was an advantage, however kept having issues , so in the end we didn’t up using it anymore .

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.