Welcome to Wyndham Grand Phu Quoc, a captivating oasis nestled in the heart of the ocean. Every corner of our hotel has been meticulously designed to embody the essence of an oceanic paradise, highlighted by our magnificent outdoor swimming pool spanning 1,500 square meters with waterslides and separate pools for adults and children together daily afternoon foam party, there's something for everyone to enjoy in all day.
As the largest Wyndham Grand resort in Asia-Pacific, we boast 1,378 rooms and 21 villas. Every room is equipped with a balcony and the villas feature a private pool, which is perfect for a fulfilling vacation. Whether you prefer the tranquil garden or the ocean vista, our room and villa options are yours to choose from, ensuring a stay that's tailored to your preferences.
We offer you the perfect blend of "me-time" alongside precious "we-time" moments. Indulge in dining at our 07 restaurants and bars with diversity options of cuisine, relax in special promotions at Naïa Spa's 25 treatment rooms, and enjoy entertainment at Corona Casino and Theater. For little guests, the ocean-themed world at the Kids Club is full of delightful surprises.
Embrace Bai Dai beach's natural beauty with beach sports, daily beach activities and rejuvenating yoga. Our largest convention center on the island can occupy up to 1,000 guests and enchanting private beach and poolside or garden venues create an idyllic setting for outdoor events and weddings.
#WYNDHAMGRANDPHUQUOC# WE CREATE GRAND MEMORIES
"Stayed in Building B, Deluxe Suite Ocean View, 3rd floor. The room was indeed beautiful and comfortable, but starting from 9 or 10 AM, extremely loud music with heavy bass made it impossible to sleep.
We had already paid for the airport transfer when booking. Before checking in, we communicated via messages that we would be changing hotels after checkout and not leaving Phu Quoc. (I thought we could take the shuttle to the airport and then head to our next hotel ourselves.) However, they insisted that I provide a flight number to arrange the shuttle. Later, they told me to arrange the timing with the front desk upon check-in.
When I checked in, I asked the front desk if we could be dropped off at our next hotel instead of the airport since it was along the way. They said OK, and there was no need to arrange the time in advance—we could confirm it on the checkout day. However, it turned out they were referring to the free VinBus, not the hotel's paid shuttle service that I had already paid for. The front desk staff at check-in completely misled us, and as a result, we were unable to use the hotel shuttle.
We noticed that the door lock kept beeping, and our keycard couldn’t open the door. We asked a hotel staff member to report the issue, assuming it would be fixed by the time we returned. However, when we got back at night, the problem was still there. I had to walk to the front desk again, and it seemed like no one had addressed our request, meaning it had been completely ignored. Finally, they helped us enter the room and told us the door lock battery was low and could only be fixed the next day.
We ordered room service for a late-night snack, but by early morning, I had diarrhea, and my girlfriend was vomiting. I was left completely drained and unable to continue our itinerary. When we reported this suspected food poisoning incident at checkout, the front desk simply said, ”Okay, we will pass on the message,” and that was it. No apology, no compensation.
Only the exterior looks five-star, but everything else fails miserably."