Da Nang Hotels with balcony

The proprietress was very enthusiastic and helped us book a car to the airport. The car drove very well and steadily, and it was cheaper than grab! Breakfast included, optional, the location is also good, quiet in the noisy, the room is clean and big. Our room has a small balcony, and it is very comfortable to sit on the balcony at night...I am generally satisfied.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

If you are looking for a cozy boutique-style hotel close to Hoi An, this is the perfect place. The hotel has a warm and relaxing atmosphere, the breakfast is excellent, and the beach, although not very large, is clean and well maintained. We always managed to find available sunbeds. The entire staff—at reception, housekeeping, and the restaurant—were extremely helpful, friendly, and always smiling. We divided our 10-day holiday between two hotels. We chose Boutique Hoi An Resort because it is closer to Hoi An. At first, we were slightly hesitant because it is a four-star hotel and this was our first visit to Vietnam, but its awards and excellent reviews gave us confidence. It turned out to be a wonderful choice, especially compared with the second hotel we stayed at, which was a large and crowded five-star resort. Thank you to the entire team at Boutique Hoi An Resort. Keep doing what you are doing—you are doing it very well!

If I could give this Hotel a 200 percent positive review I would. From the moment we stepped in, amazing service. Front desk were always helpful and attentive to your every need. Especially Hallie who wanted to carry 2 large suitcases up the stairs for us. Of course I had to decline but talk about going above and beyond. This Hotel is an experience, given its history. The refurbish is just pristinely done. The interior design is just so comfy you just want to plop yourself into one of many lovely sofas or chairs and read a book. Breakfast is probably the best I've had at any hotel. More 5 star restaurant style. Simple but flavorsome. Staff are all smiles and welcoming. Truly recommend this amazing Hotel and beautiful building. Will definitely come stay again in the future. Oh and thank you to Tom for seeing us off in the Taxi. Stay blessed.

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

This hotel is relatively new, so the interior is modern. The staff are friendly and easy to communicate with. After checking out, I asked if I could store my luggage until 6 PM, and they happily accommodated my request. The location is excellent; you can walk to the beach. The room had a washing machine and even laundry detergent. There are also many restaurants nearby, which was very convenient. If I had to pick one minor issue, the air conditioner had a slight musty smell, but when I mentioned it, they said they would clean it that day, so I assume it's already resolved. I would definitely stay here again if I visit Da Nang in the future.

Stayed for three nights, and the overall experience was far from good. Honestly, I rarely leave negative reviews for hotels, but given the price and positioning of this hotel, the service was truly disappointing. I even felt that it was worse than some smaller, less expensive hotels. The front desk staff's attitude was not friendly at all. The biggest letdown was breakfast. It clearly stated that it was served until 10:30 am, but by 9:15 am, they had already started clearing the food. My friend called to rush us downstairs, and when we got there at just 9:30 am, most of the food was already gone. My friend ended up only being able to eat a bowl of noodles. I later found out that the hotel actually has three breakfast locations. If they were going to clear up early at this particular location, the staff should have proactively informed guests that they could continue eating at other restaurants, instead of letting us make a wasted trip. I hope the hotel can improve its service and communication to match the quality expected at this price point.

While the hotel's location is a bit out of the way, getting a taxi was quite easy. The air conditioning in the room had issues and wasn't fully fixed even after we reported it. The rooftop infinity pool is definitely the hotel's best feature. Breakfast was decent.

Endroit paisible et calme avec piscine agréable à 3kms de la vieille ville. Les hôtes sont gentils mais si vous avez besoin de rien . Le petit déjeuner ( si on peut appeler cela ainsi ? ) une catastrophe. Vous aurez 2 œufs et un morceau de pain . 😩. Je l’ai pris durant 2 jours puis j’ai arrêté. Aucun intérêt. Je me suis fait mon café à la bouilloire et quelques gâteaux secs dans ma chambre plus copieux

This is already my third time staying at this hotel, and I keep coming back because it is very comfortable and reliable. The breakfast is one of the things I enjoy most. There is a good variety of food, and the quality is always good. I would also like to thank the staff for their kindness. When I traveled to another city, they allowed me to leave one of my suitcases at the reception for several days without charging any extra fee. I really appreciated that service. My only suggestion would be to add more vegetarian options and clearly label which dishes are suitable for vegetarians. There are already some vegetarian foods available, but better labeling and a wider selection would make the breakfast even better. Overall, I had a great experience and would happily stay here again.